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Australian Piano Warehouse Reviews

4.7 Rating 850 Reviews
92 %
of reviewers recommend Australian Piano Warehouse
4.7
Based on 850 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Australian Piano Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
Quick delivery (even in lockdown) and easy to follow assembly.
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Posted 3 years ago
Good product, great service!
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Posted 3 years ago
Excellent! - Had Stock on Website as stipulated, shipped straight away and tracking of shipment followed accurately thereafter. Great that the site had Zip pay which allows one an extra chance to choose what you really prefer. Very professional Co.
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Posted 3 years ago
Excellent product and service
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Posted 3 years ago
I received 14 separate emails from a single order.
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Posted 3 years ago
Overall am satisfied with customer care and the service they provide to me. Thankyou
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Posted 3 years ago
Great informative service
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Posted 3 years ago
Recently bought a keyboard from Australian Piano Warehouse. Had some issues with the shipping company but no fault of piano warehouse, and it was quickly resolved after a phone call. Very happy with the customer service and would buy from them again.
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Posted 3 years ago
Shipment was sent promptly and communication was very good throughout. Thanks
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Posted 3 years ago
Great electric piano - quick delivery
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Posted 3 years ago
The staff is very helpful and the delivery is fast.
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Posted 3 years ago
Fantastic communication and great prices, awesome shipping too!
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Posted 3 years ago
Via email I made an enquiry which was replied to and accordingly I placed an order. Within a few days my article was delivered and I'm very pleased with it. Thank you!
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Posted 3 years ago
The service was excellent. I couldn't believe how fast it was. I received a call the morning of delivery. I was really impressed. Thank you
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Posted 3 years ago
Everything about this order was good. The only minor issue was about the description of “same day delivery for in-stock item”. I checked that option as the item I purchased was listed as “in-stock”. Only then I was notified subsequently that the item was “in-stock” but in Melbourne but not Sydney, hence, same day delivery not possible. I could have ordered elsewhere if I knew that same day delivery was indeed not possible. It created a little surprise as I needed the item within that week. Anyway, just a minor point about the website description, otherwise, the trade was smooth, the staff was all very helpful.
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Posted 3 years ago
Excellent service and delivery. I couldn’t recommend more.
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Posted 3 years ago
Very satisfied and very impressed with the speedy delivery of my Kawai ES920
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Posted 3 years ago
Very pleased with the result . I live in an isolated rural area and everything was great with the delivery .
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Posted 3 years ago
I dealt with James Walker who was very helpful and guided me to the best piano to suit my family. We are very happy with the service and the of course the piano.
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Posted 3 years ago
Great product very happy! Fast delivery too
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Posted 3 years ago
Australian Piano Warehouse is rated 4.7 based on 850 reviews