"STEAR CLEAR!!! Appalling service. \r\nRun out of gas again, will now have to spend the whole Easter bank holiday with no heating. Was promised a callback after the first phone call, no call back!\r\nI phoned them again to be told the head office was now closed and I would not receive gas for at least five days.\r\n\r\nWould like to score a zero star review, but the minimum you can put is one."

"Simply awful, told we were priority due to elderly vulnerable parents. Told it would be delivered, never turned up, told it would be the next day, never arrived. 5 days later and it hadn't even been out for delivery as apparently the tank ran out of gas 2 days ago?! 7 days without heating and hot water. Simply awful, then told if WE were lying that the gauge was at 0% we would have to pay. After a week of lies from various people, passed from pillar to post. Countless call backs that never happened. Avoid like the plague. A sham of a company."