“The products I purchased were very good quality and exactly as described. I did however purchase the wrong size and wanted to amend my order before it was shipped. I made multiple attempts to contact Baby Studio but no one ever replied to my emails. I now have two products I didn’t intend to purchases.”
“I wasn’t very pleased with my experience. I bought some products from your site as a gift for a friend and rang specifically to ask if you did cards and gift wrapping. I was told if I stated that in the comments for delivery section that wouldn’t be a problem. Our gift was delivered without any reference to who it was from. We
We were very embarrassed thinking it hadn’t arrived, and our friend was then very embarrassed she received it and didn’t know who it was from to thank us. You probably need a better system for gift giving as it wasn’t an enjoyable experience.”
“Easy to navigate website, super helpful staff available to chat, competitive pricing and speedy delivery. All the things you could possibly want from an online retailer.”
“I love the baby studio sleeping bags as they are durable, warm and affordable. However, I am not a fan of the upsidedown zipper. It makes getting a squirmy baby in and out a bit challenging.”
“The customer service at Baby Studio was beyond amazing. Happy to help with my enquiry and shipping was earlier thank expected. Will definitely shop with them in the future”
“The order never came. They delivered it to WA when I’m in VIC. I’ve reached out 3 times on their website but they don’t get back to me. DO NOT ORDER FROM HERE.”
