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Back Market Reviews

1.3 Rating 238 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
Customers should be cautious when dealing with this company, as their handling of warranty claims and returns raises serious concerns about transparency and accountability.
posted 2 months ago - Sammi Bee
The phone finally returns after this case being open for 2 months 6.
posted 2 months ago - Anonymous
No one was listening! Their site goes around and around so, I had no choice but to request a returns slip, even though it was of no use, as it was domestic only and I was in Thailand with the phone.
posted 1 year ago - Anonymous
Now got to return my item, find a printer for the returns label etc, wait for my money back then buy a laptop again from another website.
posted 1 year ago - Anonymous