“I only and deliberately ordered in stock items, foregoing items I had wanted but aren’t in stock. Nonetheless, once the order was received the items were not in stock. I waited a long time. Interaction with customer service was slow and not helpful. I was so fed up, I tried to cancel my order and all of sudden they shipped it out ignoring completely my request to cancel.”
We currently have an increased volume of emails in our Customer Service department, so unfortunately we need a little longer to process enquiries. We have assumed that you have requested a cancellation due to the long delivery time. In the meantime, we have been able to replenish our stock and have made every effort to deliver all outstanding orders.
You can make use of your right of return at any time and return your order.
Kind regards
Team BADESOFA
“It was easy to find what I wanted and to get the colors I wanted and the delivery was much faster than. they said it was going to be which was lovely”
“We just remodeled our master bathroom- although the tub has a nice comfortable slant - we needed a little more cushion to make soaking in our new tub more comfortable- that’s where our new Badesofa cushions we ordered are perfect - I love the neutral color - it matches perfect for my new bathroom decor!”
“I ordered two pillows, I was charged for two pillows and only one arrived. I’ve let customer service know, but no one has responded. Very disappointing!”
“The product fits perfectly in our tub and dries beautifully. It was a gift for my husband for his birthday. He takes an hour long bath daily. Here he is trying it out when we opened it! Customer Service was very friendly when I emailed to check on my order status too.”
“Good things come to those who wait ! Due to the high demand for this product, we had to wait a while, but it was well worth it. The back pillow and the base pillow are incredible and make the whole bath experience much more enjoyable.”
