“Great items. However, one of the pillows arrived without a tag and that should not happen. That is some that, as a customer, am not happy about as it is clear thugs item was returned.”
Hi Mia,
Thank you for sharing your feedback. We’re truly sorry to hear you felt that way. We did respond to your requests between July and August and promptly issued a refund at your request. We also followed up afterward to see if there was anything else we could assist with, but unfortunately, we did not receive a response.
Please know that we’re always happy to help if you need any further assistance.
Warmly,
Team BADESOFA
“I put in the wrong address over the weekend for the back pillow. I emailed them the next day when I realized what I had done they were able to switch the address for me and get it shipped out into me in the three day. Period that I had paid for. Fantastic customer service.!”
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