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Bali Holiday Secrets Reviews

4.9 Rating 529 Reviews
98 %
of reviewers recommend Bali Holiday Secrets
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About Bali Holiday Secrets:

Let me help lower the risk of something going wrong during your Bali holiday. After years of passing on insider tips to family and friends, I'm sharing my local knowledge about money, transport, attractions and day tours.

Transfers from Bali Airport to your hotel or villa are easy if you book ahead. Remove the stress from arriving at Bali Airport and book a private car and driver to personally meet you and get you to your accommodations quickly and easily. Be met on arrival by one of my personally vetted, English-speaking drivers and receive comprehensive, detailed instructions on navigating the airport and making contact with your personal driver straight after booking.

Our day tours get rave reviews because my network of local drivers is second to none. I have personally vetted all the drivers I work with. They text me when they pick you up and again when you have been dropped off at the end of the day. I also email your driver’s name, profile photo, vehicle photo and phone number beforehand to ensure your safety and provide confidence. They are all incredibly knowledgeable and make amazing guides for your day tours around Bali.

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Bali Holiday Secrets 5 star review on 14th November 2024
Kirsten J
Bali Holiday Secrets 5 star review on 14th October 2024
Rick R
Bali Holiday Secrets 5 star review on 3rd September 2024
Neil S
Bali Holiday Secrets 5 star review on 7th August 2024
Shauntelle A
Bali Holiday Secrets 5 star review on 7th August 2024
Shauntelle A
Bali Holiday Secrets 5 star review on 7th August 2024
Shauntelle A
Bali Holiday Secrets 5 star review on 6th August 2024
Peta
124
Anonymous
Anonymous  // 01/01/2019
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Excellent service. Made found us amongst the crowd and was helpful. The car was clean and Made was an excellent driver. I recommend this service to anyone coming to Bali
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Posted 1 year ago
Hi Jon, great! Happy to hear you enjoyed our service and your time with Made. Hope to see you again soon! Safe travels, Michael
Posted 1 year ago
We were very happy we used Bali Holiday Secrets to arrange our transfers and touring days in Bali. Our guide, Gede Ardi was fantastic. Always on time, funny, great driver, upbeat attitude, he was a pleasure to be with. Gede even loaned me a suitcase and let me leave some clothes with him while we did a side trip to the Gili Islands! It made moving around in the Gilis much easier. Booking with Bali Holiday Secrets was easy. The website works well, and the options and descriptions of things are as clear as it gets. I’ll book with them again (and hope that Gede is my driver).
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Posted 1 year ago
Hi Lord Robert, Thank you for your detailed, honest review. Happy to hear your trips went well. And also glad to hear you enjoyed your day with Gede Ardi. Hope to have you again soon! Safe travels, Michael
Posted 1 year ago
We are not very satisfied. We hired drivers for half day and day trips. They weren’t very interessed in talking or take initiative to give information on different sights. They didn’t use google maps to get the fasted route, so we got stuck a lot in traffic and missed out on things we wanted to do, and should be doable in the time we had to disposal.
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Posted 1 year ago
Thank you for your honest review, Vibeke. Sorry to hear that you were dissatisfied with your trip. Will work on improving every aspect of the service and hope your next trip with us is more enjoyable. Safe travels, Michael
Posted 1 year ago
We decided to try and plan a day trip ourselves instead of following a pre-planned one so booked a driver for a day. It went so well, with our driver (Dana) helping to refine the itinerary as we went along, that we decided to book drivers for another 2 days. All of our drivers (Wayan and Samsul included) were incredibly helpful and knowledgable. Definitely would recommend this service to anyone visiting Bali.
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Posted 1 year ago
Happy to hear you enjoyed your trips, Christopher. You were in good hands with your drivers! Hope you created some amazing memories in Bali. See you soon! Safe travels, Michael
Posted 1 year ago
First time user. Was easy to book, managed flight delays through what’s app. Found us at the airport easily, comfortable cars and polite service. Would highly recommend.
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Posted 1 year ago
Thank you for your review. Glad to hear everything went smoothly even though your flight was delayed. See you again soon! Safe travels, Michael
Posted 1 year ago
Priceless information for the first time traveller to Bali. This website is a time saver and the drivers are professional and friendly, with great insight into sights and the best of Bali. Thanks for a very enjoyable holiday experience and will definitely recommend and use again.
Bali Holiday Secrets 5 star review on 18th July 2023
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Posted 1 year ago
Lovely photo, Christopher! Thank you for your review. Very pleased that you found Bali Holiday Secrets a time saver for you, and glad to hear you enjoyed your trip with your driver. Hope your memories in Bali last a lifetime. See you again soon! Safe travels, Michael
Posted 1 year ago
Excellent experience with Bali holiday secrets! I am travelling on my own and fancied heading down to uluwatu for the day from Canggu. My driver had excellent communication and the 10 hours were free to use however I wanted which was really great! Super clean car, lovely service - definitely recommend!
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Posted 1 year ago
Thank you for your kind review. Happy to hear that you enjoyed your Uluwatu day trip with your driver. Looking forward to having you again soon! Safe travels, Michael
Posted 1 year ago
From the moment I found the webpage with a wealth of information, throughout the super-uncomplicated booking process and pre- and aftersales service, it has been the perfect experience. This is how you expect something to work on your holiday! Hassle free, friendly, efficient - and reasonably priced too! Driver was on time, car in top condition. Altogether, a perfect day!
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Posted 1 year ago
Thank you for your honest, detailed review Thomas. Very happy to hear that you found Bali Holiday Secrets a useful source of information for your Bali trip. Looking forward to having you again soon! Safe travels, Michael
Posted 1 year ago
Brilliant site with lots of helpful advice - answered all our questions about holidaying in Bali Airport transfer was excellent, driver found us in huge crowds after long delays at baggage Trips booked were also excellent, well organised with brilliant drivers who look after you Restuarant recommendations, visa advice and scooter hire information were also fantastic
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Posted 1 year ago
Hi Mark, Thank you for your honest review. Glad you found BaliHolidaySecrets a useful source of information for your Bali holiday, and happy to hear that you found the experience with our drivers easy and pleasurable. See you again soon! Safe travels, Michael
Posted 1 year ago
Samsul is a lovely guy and was a delight to meet. He is a cautious driver which was appreciated in the peak traffic too
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Posted 1 year ago
Thank you for your kind review, Craig. Glad to hear you enjoyed your ride with Samsul. Looking forward to having you again soon! Safe travels, Michael
Posted 1 year ago
Our driver, Kadek, was excellent
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Posted 1 year ago
Thank you for your kind review. Glad you enjoyed your trip with Kadek. See you again soon! Safe travels, Michael
Posted 1 year ago
Bali holiday secrets was the best thing that happened to us at Bali. And specifically Dana - what a wonderful individual. Felt he was a part of our family. Highly highly recommend them and Dana to anybody visiting Bali. Michael, great job in maintaining such high standards!
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Posted 1 year ago
Hi Suraj, I appreciate your honest review. I'm happy you had a great time with Dana. I hope you and your family created some wonderful memories during your trip. Safe travels, Michael
Posted 1 year ago
Excellent communication from Micheal to coordinate the rides, and then our driver Soni was wonderful. He was also very communicative, friendly, and helpful with suggestions of things to do and whether or not our ideas were practical, given his knowledge of the roads and the time it takes to get places.
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Posted 1 year ago
Hi Alicia, It was our pleasure having you. Glad you enjoyed your time with Soni. Looking forward to having you again soon. Safe travels, Michael
Posted 1 year ago
Our driver was swapped out at the last minute. I had asked for a few cold bintangs in the car and a quick stop for cola on the way to motel. None of these things happened despite my asking several times to stop at shop and getting a yes response- Bloke missed out on a generous tip
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Posted 1 year ago
Hi there, We apologize for the last minute change. Unfortunately, your initial driver couldn't make it. Regardless, we appreciate you taking some time to leave us an honest review. It helps us improve the experience for everyone. Safe travels, Michael
Posted 1 year ago
I really enjoyed booking my car and drivers through Bali Holiday Secrets. Everything, from setting up the bookings, to the quick response to any questions I had via email was phenomenal. The driver's were very punctual and easy to talk to as well. I will not hesitate to book through Bali Holiday Secrets again.
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Posted 1 year ago
Thank you for your review, Jack. We're very happy that you enjoyed your experience with us. Looking forward to having you again soon! Safe travels, Michael
Posted 1 year ago
I booked Airport pick-ups and a day Tour to Nusa Penida with snorkelling and all experiences were excellent! The drivers spoke English and were very friendly, all went very smoothly, highly recommend it! Easy booking system! Thanks Michael, great website.
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Posted 1 year ago
Hi Renae, It was our pleasure to host your experiences. Glad you enjoyed snorkelling and time with your driver. Looking forward to having you again soon. Safe travels, Michael
Posted 1 year ago
Great service. Excellent communication with a clown car and safe driver. Will use again.
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Posted 1 year ago
Driver was friendly and responded well to our kids’ many questions. We weren’t impressed at being pushed to have lunch at tourist restaurant of his choice even though we asked for small local warung for lunch. The itinerary seems to be over ambitious and I question it is even possible in 10 hours. At the 8 hour mark we made the call to skip Jatiluwih rice terraces as it would have added an extra 3 hours or so on top of the 10 hours which makes for a very long day with kids. The itinerary (Git Git waterfall, Danu Beratan floating temple, Junglegold chocolate factory, Jatiluwih, Handarah gates, Taman Ayun temple) seems designed to fail with the allocated time which is disappointing. We only managed to fit in Git Git (one hour spent there), Junglegold (about 45 mins) and Danu Beratan (very crowded and took about 90 mins plus) so only half the included attractions. I’d be curious to know if anyone has succeeded in covering all these sights without going well over the 10 hours and paying out the extra time to the driver.
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Posted 1 year ago
Hi Penny, I am really sorry you didn't get to all the attractions. We have taken literally dozens of happy customers on this tour that loved it and all have completed the list, except when they decided not to because they wanted to change their itinerary, which everyone can do. Our driver was trying to suggest that spending lots of time at the early attractions and over lunch with your kids was going to make it challenging to get to the later attractions on time. Regardless, I apologise you didn't get to see them all, but please be assured it isn't designed to fail - it is completely dependent on how long you spend at each attraction. We wish you and your family the best for your Bali holiday. Safe travels, Michael
Posted 1 year ago
Pre-booked pick up from airport. Instructions sent to us were helpful and directions to find our driver very easy to follow. Our driver, Kadek was warm and friendly. Glad we used Bali Holiday Secrets and thank you Kadek.
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Posted 1 year ago
Hi Howard, On behalf of myself and Kadek, it was a pleasure having you. Thank you for your honest review. See you again soon! Safe travels, Michael
Posted 1 year ago
Super easy to book, and really reliable. Much less expensive than booking a driver via the hotel, with the benefit of friendly, professional and reliable drivers. Getting the driver info ahead of pick up makes the process stress free and much easier at the airport / hotel. Highly recommended. I use Michael and Bali Holiday Secrets for transfers and trips every time I come to Bali, and have never had a bad experience.
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Posted 1 year ago
Hi Mandi, Very happy that you found it pleasurable to book with Bali Holiday Secrets while simultaneously saving you some extra cash. See you again on your next Bali trip! Safe travels, Michael
Posted 1 year ago
Bali Holiday Secrets is rated 4.9 based on 529 reviews