“I am not sure if it is my app or the camera. When I am in in play free style mode. It is difficult to see if it is on doubles or singles lines. I will click doubles and only two player icon shows on the screen vs four players. When I click data it will show doubles court data. Sometimes it will show four players for the doubles court then when I click data it has the singles lines. It is inconsistent with that. I have done the latest update and now it keeps searching for the court and can not find it.”
Hi Tony,
That's not the experience we'd expect from one of our cameras! We've passed your feedback to our team and will be in touch via email to help you solve the issue 🙂
“Been using it since October, 2023. Have provided feedback and have seen improvements since. One thing that needs to be fixed is the inadvertent OUT calling while in play and I think the camera is associating an overhead smash or similar motion to a serve and calls out when ball doesn’t land in the service box.”
Thanks for your feedback Edgardo!
We've been receiving your comments and sugestions and it has helped us a lot. Thanks for this!
There might be different reasons for an inadvertent call. The one you mentioned is definitely a possibility, but there might be other explanations (like a neighbouring court for example). We'd be very ahppy to have a look if you have the chance to connect your unit to your home network and point us to an occurence. Thanks!
