Hi Azita,
Thanks so much for your feedback. We value every BBC Maestro customer, and we're sorry you haven't been able to access your course.
Our support team will reach out to you today over email to help resolve the issue and we'll do all we can to get this fixed for you.
Best,
Rebecca
Hi Richard,
Thank you for your feedback. We value every BBC Maestro customer and we're sorry to hear you are underwhelmed with your purchase.
I can see you purchased a single course, and we'd love to give you the opportunity to try out another BBC Maestro course - we have so many great courses that I'm sure we have something else for you to enjoy. Please get in touch with our amazing customer support team at support@bbcmaestro.com to let them know if there's another course that interests you and we can get this actioned for you.
Best,
Rebecca
“There are so many courses to choose from. I’ve just done the Brian Cox course and was so impressed. Whether you’re a new actor or have been acting for some time BBC Maestro has everything you need to elevate your career.”
“Really useful content from leading experts speaking freely and unscripted. Great summaries of their work. Good written support material to accompany. Wld like more visuals to support spoken word but a useful set of programmes at a great price.”
“I’m loving it! It’s so informative, user friendly, step by step. So fun to watch - not to mention you’re learning something at the same time. I want to buy more courses :) thank you”
“I Chose to take advanted of the new year offer and book the anual access to all the courses. I am so glad i did, there are so many to choose from and I am really enjoying the one's I have started. The Breadmaking course is fantastic but there is inspiration and knowledge for everyone. It'a an adventure”
“I’ve been listening to Harlan Coben’s series on writing thrillers, and it’s been helpful, encouraging, and validating. His tips are practical. The format is easy to use and access. I will keep an eye open for other BBC Maestro series. Thanks”
“I paid almost $100 for the Tim Rice series. I am a director/ musical director/ choreographer/ performer and this collection of videos was far from what I was expecting. I have full respect for Tim and the amazing things he has contributed to musical theatre, but I found the course severely overpriced for almost no help to my line of work. I suggest that you consider repricing; this is not something I will look into again.”
Hi Rosalind,
Thank you for your feedback. We value every BBC Maestro customer and we're sorry to hear you are underwhelmed with your course.
We'd love to give you the opportunity to try out another BBC Maestro course - we have so many great courses that I'm sure we have something else for you to enjoy. Please get in touch with our amazing customer support team at support@bbcmaestro.com to let them know if there's another course that interests you and we can get this actioned for you.
Best,
Rebecca
“I love the content, but the actual machanics of the platform can do better. For example if I was busy with a certain course, then I expect a "my courses" section so I can jump right back into the courses I was busy with and where I left off.
And I would also like to be able to see which videos I have already watched.”
“Engaging bite-sized inpirational talks from wisened relatives in cosy settings that you can apply to your life goals. The ones I enjoyed so far remind me of a mash up between Jackanory meets TedTalks. High quality videos and super booklets!”
“What seperates BBC Maestro apart from other offerings is the quailty of it's curated content. It has been clear that the focus is firmly and unwaveringly on quality. The courses are accessible, interestng, clear, relevant and dare I say fun! Further it's great value in my view becasue the imparted knowledge will last a lifetime or wrting, cooking, acting and so on. Actually thinking about that last statement it's pretty priceless! I would sign up for a lifetime membership if one were offered in a heartbeat it it really that good. Please keep dong what you are doing becasue it's fantastic!”
“Recommended by a friend and very informative and well presented. Better constructed than blogs which can be a bit rambling. I like the English accents and relaxed approach compared to the American hype. I feel I am adding to my personal knowledge.”
