Hi Annette,
We run promotional periods throughout the year, but if you've purchased a membership within the last 30 days and you notice a promotional period, please get in contact with us at support@bbcmaestro.com and we can assist with this!
All the best,
BBC Maestro Team
Hi Courtney,
Thank you for your feedback. We value every BBC Maestro customer and we're sorry to hear you are underwhelmed with your purchase.
I can see you purchased on 25th February, which means you are eligible for a refund under our standard terms and conditions. Please reach out to support@bbcmaestro.com so that our team help get this resolved for you.
I hope this helps, but if you'd prefer to give another one of our great courses a try - you can view all of our courses here: https://www.bbcmaestro.com/courses. If you find one you like the look of, just let our support team know and they'll exchange your purchase :)
Best,
BBC Maestro
Hi Abdulkarim,
Thank you for your feedback. We value every BBC Maestro customer and we're sorry to hear you are underwhelmed with your purchase.
We'd love to give you the opportunity to try out another BBC Maestro course - we have so many great courses that I'm sure we have something else for you to enjoy. Please get in touch with our amazing customer support team at support@bbcmaestro.com to let them know if there's another course that interests you and we can get this exchanged for you or refunded.
All the best,
BBC Maestro Team
“I absolutely loved Beata's course. She has such a calming way of explaning everything and I found her ideas so inspiring! The customer service was so helpful when I experienced an issue too. Would highly recommend!”
“I dont want marketing and emails everyday just because it cost nothing and its automated . Its pathetic. I will enjoy the lectures with out the aggressive tone deaf marketing and surveys thanks.”
Hi Paul,
Thanks for getting in touch and for this feedback. Everyone learns differently, and we find a lot of our users enjoy receiving daily prompts to engage with their courses. However, we can appreciate in this case, it doesn't work for you and so you do have the option to unsubscribe. Please do let us know by contacting support@bbcmaestro.com if you would like to unsubscribe from marketing emails and we can support with this if you haven't already done it!
Kind Regards,
BBC Maestro Team
“I chose the class taught by Ken Follett because I am writing Historical Fiction. His class was excellent, with concrete examples of how to make your writing exciting to the reader. Of the many classes I have taken, I felt I got more realistic direction from this than any other. I would definitely recommend this class.”
“Play with words
they are there to be heard.
whatever form they may take
a story is in you
for you to make.
if it's for children minus the expletives!”
“Frustrating. Started on a weekend and saw part but was denied access to rest. Then was told my password did not work and no support was available until Monday when I was busy. Momentum destroyed and I have yet to return. Would like my money back because I do not trust continuance of streaming.”
Hi Donna,
Thanks so much for your feedback. We value every BBC Maestro customer, and would love the opportunity to help resolve some of the issues you mentioned.
Our Customer Support team have just reached out, if you could continue to let us know a bit more detail about the technical problems you've experienced so that we can help / continue to discuss there.
All the best,
BBC Maestro Team
“I am currently taking the class with Harlan Coben. I chose this class because I also write (although, not yet published) suspense novels. I wanted to learn more about the wrtiting process and the post-writing process and, after watching 21 of the 23 classes, I have learned so much. Actually, it gave me the courage to email my first query letter along with the 1st chapter of my novel to Lisa Erbach Vance today.”
“If only for Julia Donaldson's course! She is a true Maestro writer as well as a Maestro communicator. What an inspirational teacher! Thank you, Julia, and thank you, Maestro!”
“Each session is really focused on the subject matter full of absolute gold. I’m learning so much. The course notes are also awesome for reflection after each session. I have already recommended it.”
“I wanted to add "The Art of Influence" by Evy P to my resume, but it feels less credible having no certificate. Now that I completed it...it feels disappointing. I already learnt a good chunk of this from that sketchy book 48 Laws of Power. She's beautiful and not weird like that author though I'll give her that. I do feel she could've given us more though. I would have paid $100 instead of $69 for the certificate. Thats what I am stuck on.. Am I supposed to teach my future daughter how to get to the top of Abby lee's dance pyramid with this? My daughter belongs on reality televison. I am smart whats being taught i can find on Youtube and Tik Tok now. A certificate would have been nice something i can print on my wall and say I did that for my 2027 reflection.
This is supposed to be a serious topic and there is encouragement to only use these steps to be genuine. If that is warrented to say throughout this course then its serious enough for a valid credible certificate. Im not a Karen. I just want my furture daughter.. Shawndra Tallahassie to be geared up for reality and be hella rich on tv.
--- Kelin Brite”
“A very high-quality video with excellent content, it is remarkable that such an impressive group of lecturers has been assembled across so many disciplines.”
English
