“The top I ordered arrived in good time but there was a hole in the shoulder, they do not refund only offer an exchange. I didn't love the top so I would have liked to get my money back, but I'll select something else.”
“Ordered products in November and still waiting. Have emailed this company several times with no reply. Thats great, take my money and recieve no products. Im sure thats what we call theft! Never will buy here again.”
“Hi there,
I am very happy to receive your email. The truth is that I bought the huamanu oil a few months ago. And now I bought the same one again and this one is not even close to the smell and color of the previous one. I am surprised I think that some plant is missing. anyway I understand it can happen. I would have liked to know before buying it. Other than that all good”
Kia Ora Samantha,
We have just seen you review and con completely understand your frustration. Your tracking says "In transit with airline". we have spoken with NZ POST who we sent the hoodie with and we are waiting for an explanation.
we apologize for this delay and we will happily refund you if you would like?
