Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,569 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,569 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 18th November 2024

1073

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Importantly robust kit to fit. Spare screws and raw plug a nice touch even though I didn’t need them. On the website a clearer indication of the colours would be useful. Pictures on the specific available colours page weren’t clear and generic shots didn’t say what colour they were. Overall v happy”

Helpful Report

Posted 4 years ago

“Very impressed with the whole service firm ordering to delivery. The shelves look amazing and the price was very good too. Will be ordering more from this company”

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Posted 4 years ago

“Quality is the name of the game with this company from product to instructions cannot praise enough Highly recommend”

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Posted 4 years ago

“I was disappointed with my product. I chose the shabby chic style, however the item looks unfinished. I was gutted because the depth, width and cutting of the wood was just what I was after. I plan the return my item but would like to suggest an alternative style. Really gutted ☹️”

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Posted 4 years ago

“Shelves look great and really well finished. Simple instructions. Arrived quickly. Very pleased!”

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Posted 4 years ago

“Cheap and very light piece of wood that has been stained. Not impressed at all. Not worth sending back as would have to pay for postage. Might as well spend that money for a new shelve.”

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Posted 4 years ago

“Excellent quality and well packaged”

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Posted 4 years ago

“Very pleased ,seamless service start to finish . Floating oak shelf for over the fireplace . Highly recommended .”

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Posted 4 years ago

“Excellent quality and looks perfect”

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Posted 4 years ago

“Lovely shelves with a super quick delivery time.”

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Posted 4 years ago

“Excellent shelves, clear instructions and good to see that all screws and fixings are provided, and speedy delivery, very happy”

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Posted 4 years ago

“I bought a thick rustic shelf for my kitchen, i love this shekf and the ordering was easy, was delivered the same week. Excellent service, im very happy.”

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Posted 4 years ago

“The shelves from Ben arrived so quickly. They are great quality and the contact I had with the team was great. I'd 100% use them again”

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Posted 4 years ago

“The best shelves I have ever bought really glad I have found this company, will be ordering more from here.”

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Posted 4 years ago

“Delighted with my purchase. Beautifully crafted, quality shelves and brackets, the perfect finishing touch in my new kitchen. Very prompt delivery. Highly recommended.”

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Posted 4 years ago

“Excellent product and quick delivery. We are delighted with our purchase!”

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Posted 4 years ago

“Easy to order. Received emails all the way through to DPD taking over. Infact the courier lost our order so I contacted Ben Simpson customer services who were fantastic. They rang and sent out another order immediately. Fantastic customer service from a company who obviously care about their products.”

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Posted 4 years ago

“Nice product and good customer service, all round good experience.”

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Posted 4 years ago

“Absolutely love our shelves. Would recommend to anyone”

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Posted 4 years ago

“Website veryuserfriendly.itemsarrivedreallyquicklyandexactlywhatiwanted-extremelypleased.”

Helpful Report

Posted 4 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,569 reviews