Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,569 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,569 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 18th November 2024

1073

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quiet and effective delivery. Great quality product.”

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Posted 3 years ago

“Extremely happy as usual with ben simpson furniture, this was my 5th order and just made another order! Definitely recommend.”

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Posted 3 years ago

“The shelves are awesome and transform our kitchen. Came quickly and no problem putting them up. Would definitely buy again and recommend to others.”

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Posted 3 years ago

“I am very pleased with the shelf. I found it quite difficult to choose a colour online but am pleased with the Rustic Pine shade received. The order arrived within a few days of the business reopening after the Christmas break.”

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Posted 3 years ago

“Love our shelves. Excellent quality and made from sustainable wood. Fast delivery and simple and easy instructions.”

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Posted 3 years ago

“Unfortunately due to Covid restrictions, I was unable to view the product before purchasing. When the shelves arrived (very promptly), they didn’t suit the decor of our house. When Ben was made aware of my concerns, he suggested that I return them and he offered a full refund. However good an internet site is, there is always the risk that the goods received do not meet expectation. I’m very grateful that Ben acted so quickly to rectify matters.”

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Posted 3 years ago

“Beautiful shelf. Great Quality”

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Posted 3 years ago

“Good quality product, I'm delighted for the final result however a coat of matching color paint was needed to go well with my mirror”

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Posted 3 years ago

“Still waiting for delivery”

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Posted 3 years ago

Hi, Thank you for getting in touch, I am so sorry but due to Brexit, DPD have temporarily closed down their European services whilst they catch up with the influx they have experienced. Your parcel is in process with DPD and will be delivered as soon as possible. I am really sorry but all I can do is assure you that your order is in transit and DPD are doing everything they can to get your order to you as soon as they can. I also apologise that I cannot give you an exact delivery date due to this unprecedented time. Kind regards Ben.

Posted 2 years ago

“Brilliant product! Amazing value for money! Absolutely adore my new floating shelf. Instructions were really simple and easy to follow! Very happy and it also came really quick! Thank you”

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Posted 3 years ago

“Excellent quality shelving delivered promptly with all fixings required. I would definitely order more from this site.”

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Posted 3 years ago

“Great shopping experience. Quality item with clear fitting instructions. Arrived very well packaged and within promised timescales.”

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Posted 3 years ago

“Second order with the company. Impressed again with the speedy delivery, and love our new shelf - a Christmas present for the house! Great quality!”

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Posted 3 years ago

“Very quick delivery and perfect instruction.”

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Posted 3 years ago

“Beautiful shelf, super quick delivery. Will definitely be ordering again!”

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Posted 3 years ago

“Very good quality and service”

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Posted 3 years ago

“Thank you, my shelf arrived today and I thought I’d drop you a quick message to say how happy I am with it. I’ve tried to order from other companies in the past regarding similar products and it’s been a nightmare. This arrived a lot faster than I expected and the quality exceeds my expectations for the price. Have a great Christmas and thank you again.”

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Posted 3 years ago

“Super quick delivery and quality shelf”

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Posted 3 years ago

“We are very pleased with our new shelf thankyou. The service was excellent.”

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Posted 3 years ago

“I would order again from here”

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Posted 3 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,569 reviews