Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,568 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,568 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

Write Your review

Tell us how Ben Simpson Furniture Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ben Simpson Furniture Ltd 5 star review on 18th November 2024

1073

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The brackets enhance the look of the shelves. All fixings supplied worked as expected. Good information on the tools needed (very few). Accompanied by a booklet that gives tips on how to fit and maintain the shelves.”

Helpful Report

Posted 3 years ago

“We had a quick response to wood colour questions. On-line ordering was easy and arrived quickly with really good packaging. Wooden shelves are fantastic and really pleased with them. The only thing which was the brackets could have been a bit more forgiving, as they are a very tight fit and you have to know where you want them straight away or they nark the wood. Overall though now they are up we love them!”

Helpful Report

Posted 3 years ago

“Quick delivery and a really beautiful product for half the cost of others I had seen elsewhere. Definitely recommend, have gotten a lot of compliments on our kitchen shelf”

Helpful Report

Posted 3 years ago

“Absolutely beautiful items. I will order again from here. The service is outstanding and the aftercare, thank you.”

Helpful Report

Posted 3 years ago

“I absolutely love my new shelves. I had a joiner put them up but it was an easy job. I’m so happy and would definitely buy again💕💕”

Helpful Report

Posted 3 years ago

“My initial order wasn't fulfilled correctly and I received the wrong width shelves. I posted a review which was quickly responded to, and the situation rectified to my full satisfaction. (I deducted one star because the overall experience wasn't flawless, but the error was handled very professionally and I will order again.)”

Helpful Report

Posted 3 years ago

“Lovely shelves, fast delivery.”

Helpful Report

Posted 3 years ago

“Very efficient and also very helpful especially Nicole who’s the publics contact”

Helpful Report

Posted 3 years ago

“We absolutely love our new shelves! They are such amazing quality and arrived so quickly! Cannot recommend enough!”

Helpful Report

Posted 3 years ago

“Wow the shelves are amazing and very quick to arrive”

Ben Simpson Furniture Ltd 5 star review on 27th February 2021

Helpful Report

Posted 3 years ago

“Excellent service, speedy delivery. Packaged well. Very pleased with shelf, so much so that we ordered another one .”

Helpful Report

Posted 3 years ago

“Excellent customer service. I ordered the wrong size online and called the office. No problem at all. They changed the order and delivered within 48 hours. A quality product from a quality company. Highly recommended.”

Helpful Report

Posted 3 years ago

“Nice little bit of pine. Expensive like, but nice nevertheless. Package fantastic great little touches in there, well thought out.”

Helpful Report

Posted 3 years ago

“Stunning shelves, lovely quality and extremely quick delivery. Would definitely recommend!”

Helpful Report

Posted 3 years ago

“Easy to order and quick delivery. Really appreciated the email beforehand about preparing for putting them up and then the full instructions included with the shelves. I love them. The quality is amazing. Now I want to put more all over the house!”

Ben Simpson Furniture Ltd 5 star review on 26th February 2021

Helpful Report

Posted 3 years ago

“Beautifully crafted piece of wood! Arrived packaged perfectly and with clear instructions. Absolutely love my new shelf and will definitely be ordering from here again.”

Helpful Report

Posted 3 years ago

“Second set of shelves we have purchased. Admired by many. Really pleased with them!”

Helpful Report

Posted 3 years ago

“Top quality shelf, beautifully packaged. We now have three of them in the living room. They look stunning, thanks.”

Helpful Report

Posted 3 years ago

“Have ordered and fitted three sets of shelves now. They all look amazing, and have transformed the look and feel of our lounge. The parts pack you receive with the shelves, screws and rawlplugs, are actually fit for purpose which is great. First time I've ever used the parts pack that comes with shelves, they are usually rubbish and go straight in the bin. Thanks again for the fantastic shelves.”

Helpful Report

Posted 3 years ago

“Amazing quality furniture! I have recently purchased a desk and some lovely rustic shelves from this company, the turn around time is incredible, receiving the products within a week of ordering. Delivered safely, fully tracked with updates on delivery times, easy to put together furniture and great designs. Will be more ordering more furniture from here that is for sure. Thank you!”

Helpful Report

Posted 3 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,568 reviews