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Ben Simpson Furniture Ltd Reviews

4.9 Rating 1,565 Reviews
A
Happiness Grade
Read Ben Simpson Furniture Ltd Reviews

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

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Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,\nUnit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,\nHorsham

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Refund - Easy

100.00%
Industry Average
They accepted my return and gave me a full refund even though because of courier mistake, they hadn’t actually received it all back ( only brackets arrived).
posted 1 year ago - Patricia Palmer
Since the damage wasn’t so noticeable as before I opted for the refund.
posted 1 year ago - Wayne Green
I hadn't realised that the light oak rustic floating shelf I had ordered was a piece of stained fairly rough pine. Maybe I should have looked closer before ordering. The shelf was relatively easy to fit but one of the holes wasn't deep enough to accept the length of pin so there is a wider gap between the wall and shelf at one end. The supplier gave me a 50% refund for the problems.
posted 3 years ago - Anonymous
When Ben was made aware of my concerns, he suggested that I return them and he offered a full refund.
posted 3 years ago - Jane Short