Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,569 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,569 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 18th November 2024

1073

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely incredible customer service - really quick delivery, handy and easy to understand instructions, loved the email with instructions too. Would definitely buy again. Oh and the floating shelves we bought are PERFECT! Thank you!”

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Posted 4 years ago

“Great quality and look fantastic”

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Posted 4 years ago

“Great pair of shelves. They march well with the previous 2”

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Posted 4 years ago

“Purchased two shelves from BS, had a few questions before order which was answered quickly, shelves delivered within a week and packaged well for delivery! They are now up and look awesome! Good quality along with great service! Thank you”

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Posted 4 years ago

“Excellent service thanks”

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Posted 4 years ago

“Beautiful stunning shelves with a quick delivery. Could not ask for a better product or service. They look stunning as pantry shelving in our kitchen. Thank you!”

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Posted 4 years ago

“The product was fine, shelf supports, thanks. Unfortunately they could not be delivered directly to my home on the Isle of Man. They ended up being shipped via Yorkshire and delivered by the same courier service available to the supplier. This was frustrating. Company apologetic and no issue there. Other UK outfitters to our refurbishment have been exemplary. So I see it as a shame that a solution could not have been found.”

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Posted 4 years ago

“Excellent products (I’ve bought coffee table, shelves and coat rack) and excellent service”

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Posted 4 years ago

“Brilliant service and even better product”

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Posted 4 years ago

“Nice products, delivered well packaged and in a good time. Excellent.”

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Posted 4 years ago

“Excellent service with follow up communication. I’d certainly use this company again .”

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Posted 4 years ago

“Excellent purchase…...”

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Posted 4 years ago

“Great product and swift delivery. This was my second purchase and I’m sure there’ll be more.”

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Posted 4 years ago

“Loving the product I’ve bought 8 brackets to put my scaffold shelves up. Product, delivery abs packaging are all brilliant. Have recommended to others and will do so. Service has been brilliant. Please use them.”

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Posted 4 years ago

“Excellent service, great product. Special thanks to Nicole who was extremely helpful. Sue Morris”

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Posted 4 years ago

“I received fantastic customer service from Nicole who kept me in touch with new stock delivery when the table I wanted had sold out. Thank you! We received the table very quickly from order which was great as many of the other sites I had visited had long wait times and I needed a new office set-up as soon as possible. The table takes a while to put together and you need a power drill. But it is very straight forward so wasn't difficult. It looks great and very contemporary! My only slight niggle is that the wood itself shows the plane marks - so the mechanical marking rather than just the natural marks you would expect to see in wood. I had expected it to look rustic so it doesn't worry me too much, but might others. Hence the four stars. Otherwise I am very pleased with it for the price.”

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Posted 4 years ago

“Very pleased with my purchase. Received my shelves exactly as ordered and within the delivery slot stated. Exchanged helpful emails prior to purchase - excellent customer service all round. Would highly recommend. Thank you!”

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Posted 4 years ago

“Excellent service and fantastic products, most impressed Thank you”

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Posted 4 years ago

“We were very impressed at how quickly we received our goods after ordering, shipped to the door and quality met our expectations. First class service.”

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Posted 4 years ago

“Excellent quality and very simple to install. Highly recommend.”

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Posted 4 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,569 reviews