Bettercaremarket Reviews

Name: Bettercaremarket
Address: 63 Christie Street, St Leonards, New South Wales
Rating: 4.49

4.5 Rating 138 Reviews

86 %

of reviewers recommend Bettercaremarket

About Bettercaremarket:

BetterCareMarket is a leading Australian online provider of healthcare and disability equipment, mobility aids, daily living aids, incontinence supplies and braces & supports. We have served thousands of happy customers and NDIS-participants since 2020. We are a registered NDIS-provider and deliver our goods Australia wide.

Quality Products at Affordable Prices
As a leading independent provider of healthcare products, we work hard to ensure you get great quality products – from Australian suppliers - at competitive prices from leading brands you can trust.

Registered NDIS-provider
We are proud to be a registered NDIS-provider and support all plan types. BetterCareMarket offers solutions to help improve the lives of people with a disability. We tailor our products to meet your needs and make your life easier: from useful kitchen aids, bathroom equipment, rollators & walkers, overbed tables, tens machines to quality incontinence supplies and much more. Our easy ordering system lets you place your NDIS-order without payment.

Wide range of products
We have access to an extensive range of products to assist your health, mobility and quality of life. We stock braces and supports to help you move with confidence after an injury or a chronic condition such as arthritis. Our Aids for Daily Living include useful products such as Dementia clocks, Gardening Tools with special grip, unique plates and bowls, reachers etc.
If you are after incontinence products, we provide quality brands that offer a high level of protection against leaks. Check our Molicare Pull Up Pants, adult diapers and incontinence skin care range.

Ready to Help You
BetterCareMarket’s dedicated Customer Service team is on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with us, they are ready to answer your queries and offer assistance with placing your order.

Online Shopping 24/7
Our online store is open 24 hours a day and our helpful staff is always at the other end of the phone, 5 days a week from 9am to 5pm, to assist you with your product selection. For a quick and easy purchase, you can choose to place your order online, via email or over the phone.

Safer Shopping with BetterCareMarket
We offer a SSL payment method to protect sensitive data, providing peace of mind that your order is safe in our hands.

Bettercaremarket 5 star review on 20th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is easy to use; products are true to the advertised items; delivery is prompt. I haveno problem reccomending the website.”

Helpful Report

Posted 6 months ago

Good day Monica, Thank you so much for taking the time to leave a review about your experience with our website and products. We really appreciate your feedback! I'm delighted to hear that you found our website easy to use and that the products you received matched the advertised descriptions accurately. Providing a smooth and transparent online shopping experience is very important to us. We're also glad the delivery was prompt - we know how essential it is to receive your daily living aids quickly! Thank you for the recommendation as well. Word-of-mouth referrals from satisfied customers like yourself mean a lot. We look forward to your next visit! Please let us know if there's anything else we can do to ensure you have an outstanding experience. Best regards, Annemarie Customer Care BetterCareMarket

Posted 6 months ago

“LOVE THE PRODUCT, FAST DELIVERY AND GREAT CUSTOMER SERVICE. HIGHLY RECOMMEND BETTERCAREMARKET.”

Helpful Report

Posted 6 months ago

Hi Greg, Thank you Greg for your glowing review! We're delighted to hear that you love our product and had a positive experience with our fast delivery and great customer service. Your recommendation means the world to us! Thanks again for choosing BetterCareMarket! best regards, Jane Customer Service BetterCareMarket

Posted 6 months ago

“all is well”

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Posted 6 months ago

“I have used other knee guards but as soon as I started to wear my Push Care Knee Brace I noticed immediate support and relief which increased my confidence. I am so happy with my Knee Brace I have just ordered another support fo my other knee.”

Helpful Report

Posted 6 months ago

Dear Barry, I wanted to personally reach out to express my gratitude for your recent purchase of the Push Care Knee Brace from BetterCareMarket. Your feedback truly made our day! It's fantastic to hear that the Push Care Knee Brace has provided you with immediate support and relief, boosting your confidence along the way. We strive to offer high-quality products that make a real difference in our customers' lives, and your experience confirms that we're on the right track. We're thrilled that you're so satisfied with your Knee Brace that you've decided to order another support for your other knee. Your loyalty means a lot to us, and we're here to ensure that you continue to receive the excellent service and products you deserve. Thank you once again, for choosing BetterCareMarket. We look forward to continuing to serve you in the future! Best regards, Annemarie Customer Care BetterCareMarket

Posted 6 months ago

“It was a great website easy to navigate and I received my goods quickly the contact was great”

Helpful Report

Posted 6 months ago

Dear Bronwyn, I wanted to extend a heartfelt thank you for taking the time to leave such a positive review of BetterCareMarket. Your feedback truly brightened our day! We're thrilled to hear you found our website easy to navigate. Creating a seamless online shopping experience is a top priority for us, so it's rewarding to hear that we hit the mark. Your satisfaction is our ultimate goal. Prompt delivery is something we pride ourselves on, and it's great to know that we delivered on our promise. Lastly, I'm glad to hear that you found our communication to be great. Providing exceptional customer service is at the core of what we do, so your recognition of our efforts means a lot. Once again, thank you for choosing BetterCareMarket and for sharing your positive experience. Warm Regards, Erik Customer Care BetterCareMarket

Posted 6 months ago

“Perfect frame for my needs plus a bonus seat with lid and a potty. Great product and a speedy delivery .”

Helpful Report

Posted 6 months ago

Dear Nina, Thank you for taking the time to leave us with your feedback. That's much appreciated! We are happy to hear you are pleased with the Multifunctional Over Toilet Frame & Seat Raiser. All the best, Annemarie Customer Care BetterCareMarket

Posted 6 months ago

“it was for my mum and so far she is happy with it. It is lighter than the one she was using ealier.”

Helpful Report

Posted 6 months ago

Dear Hasmukh, Thank you for taking the time to leave a review of the offset handle walking stick you purchased for your mum. We greatly appreciate your feedback, and we're happy to hear that your mum is pleased with it so far! It's wonderful to know that the walking stick has met your mum's expectations and that she finds it lighter than her previous one. We understand the importance of comfort and ease of use when it comes to mobility aids, and we're delighted that our product has made a positive difference for her. If we can assist you or your mum in the near future, feel free to get in touch! Warm regards, Annemarie Customer Care BetterCareMarket

Posted 6 months ago

“Many thanks I need that ASAP thank you”

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Posted 6 months ago

“I received my vulkan ice bag wrap on time and im impressed! It works well to ease the pain i have behind my left knee. I have a ruptured Bakers Cyst and its quite painful but with vulcan ice bag wrap takes away the pain straight away! I wish i had ordered it sooner! Also, i can use the ice bag on its own for any other aches and pains! Im very happy and would definately recommend this product!!”

Helpful Report

Posted 6 months ago

Dear Sandra, Thank you so much for your fantastic review! We're thrilled to hear that the Vulkan Ice Bag Wrap is helping ease the pain from your ruptured Baker's Cyst. It's great to know that it provides quick relief and can also be used for other aches and pains. We're delighted to hear it's making such a positive difference for you. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you have any other needs or questions, feel free to reach out. Kind regards, Annemarie Customer Care Bettercarmarket

Posted 6 months ago

“Good product Quick delivery Much appreciated Second package was open and damaged..not the product..the packaging.”

Helpful Report

Posted 7 months ago

Dear CJ, Thank you for your feedback! I am happy to hear that you're satisfied with the leg lifter and our quick delivery. We apologise for the issue with the packaging of the second item and appreciate you bringing this to our attention. We'll look into this to prevent future occurrences. If you need further assistance or have any other concerns, please don't hesitate to reach out. Your satisfaction is important to us at Bettercaremarket. Kind regards, Jane Customer Service Bettercaremarket

Posted 7 months ago

“Good communication. It's great to order online using the NDIS as a payment method option rather than sending an email to the agency with the order list.”

Helpful Report

Posted 7 months ago

Good morning Sheridan, Thank you for your positive feedback! We're glad to hear that you found our online NDIS-ordering process convenient and efficient. At Bettercaremarket, we aim to provide a seamless experience for NDIS-participants, making claiming easier. If you have any more suggestions or need further assistance, please feel free to reach out. We appreciate your support and look forward to serving you again! Kind regards, Jane Customer Service Bettercaremarket

Posted 7 months ago

“Unfortunately I have trouble getting the paper to drop off. I was doing just as well using the long end handle of a wooden spoon and wrapping paper around that. Any ideas why paper won't drop off?”

Helpful Report

Posted 7 months ago

Dear Christine, Happy to help you out. I will reach out by email today to solve this issue. Kind regards, Annemarie Customer Care Bettercaremarket

Posted 7 months ago

“The finger saturation machine let me know when I needed to put my oxygen and help me understand my condition more, I would highly recommend that any one else that needs oxygen to buy one of these finger saturation test's”

Helpful Report

Posted 7 months ago

Dear Kim, Thank you for sharing your experience with the finger oximeter. We're pleased to hear that the device has contributed in helping you manage your oxygen needs and understand your condition better. Your recommendation means a lot to us, and we agree that this tool can be incredibly helpful for anyone requiring oxygen monitoring. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and are here to support you at Bettercaremarket! Best regards, Annemarie Customer Care Bettercaremarket

Posted 7 months ago

“I purchased the hinged knee brace . This is my second one. I had a meniscus knee injury & found this brace great.”

Helpful Report

Posted 7 months ago

Dear Margaret, Thank you for your review! We're glad to hear that our Push Med hinged knee brace has been beneficial for your meniscus injury and that you've chosen it for a second time. At Bettercaremarket, we aim to provide products that support your health and recovery. If you have any further feedback or need assistance, please feel free to reach out. We appreciate your loyalty and look forward to continuing to serve you! Kind regards, Annemarie Customer Care Bettercaremarket

Posted 7 months ago

“Can't believe how quickly my order came. Ordered on the weekend, delivered on Tuesday.”

Helpful Report

Posted 7 months ago

Dear Ludmila, Thank you for your review! We're happy to hear that your sheets arrived so promptly, making their way to you in just a couple of days. At Bettercaremarket, we aim for fast and efficient service through our suppliers. Enjoy your new sheets, and don't hesitate to reach out if you need any further assistance. We appreciate your feedback and look forward to serving you again! Kind regards, Annemarie Customer Care Bettercaremarket

Posted 7 months ago

“A quick deivery which was great.Ordered on the Sunday and here on the Tuesday.”

Helpful Report

Posted 7 months ago

Dear customer, Thank you for sharing your experience! We're pleased to hear that your delivery was prompt, arriving just two days after you ordered. At Bettercaremarket, we aim to provide quick and efficient service. Enjoy your new purchase, and please let us know if there's anything else we can do for you. We appreciate your feedback and look forward to serving you again in the future! Kind regards, Annemarie Customer Care Bettercaremarket

Posted 7 months ago

“Absolutely first class service from a very professional and helpful company. The Ortho Push thumb product gives great relief.”

Helpful Report

Posted 7 months ago

Dear Heather, Thank you for taking the time to share your positive experience! We're delighted to hear that our Thumb Brace - Push Ortho has been effective in providing relief and that you were pleased with our service. At Bettercaremarket, we aim to consistently deliver professional and helpful support to all our customers. Your satisfaction is what motivates us every day! We appreciate your feedback and look forward to assisting you again. Kind regards, Jane Customer Service Bettercaremarket

Posted 7 months ago

“Excellent product and I can recommend it to both men and women”

Helpful Report

Posted 7 months ago

Dear customer, Thank you for your fantastic review! We're so glad to hear that you found our hip protector excellent and appreciate your recommendation for both men and women. At Bettercaremarket, we are committed to providing high-quality products that our customers can trust and recommend. Thanks again for your feedback, and we look forward to continuing to serve your needs in the future! Kind regards, Annemarie Customer Care Bettercaremarket

Posted 7 months ago

“Very happy with item, it is strong and feels very secure. Folds up nicely to take away for trips.”

Helpful Report

Posted 7 months ago

Dear Maree, Thank you for your positive review! We're pleased to hear that you're happy with the aluminium toilet frame and that it meets your needs for strength, security, and portability. At Bettercaremarket, we aim to provide products that enhance convenience and safety, especially for travel. We appreciate your feedback and are glad that this item is making your trips easier and more comfortable. Looking forward to serving you again soon! Kind regards, Jane Customer Service Bettercaremarket