Bettercaremarket Reviews

Name: Bettercaremarket
Address: 63 Christie Street, St Leonards, New South Wales
Rating: 4.49

4.5 Rating 138 Reviews

86 %

of reviewers recommend Bettercaremarket

About Bettercaremarket:

BetterCareMarket is a leading Australian online provider of healthcare and disability equipment, mobility aids, daily living aids, incontinence supplies and braces & supports. We have served thousands of happy customers and NDIS-participants since 2020. We are a registered NDIS-provider and deliver our goods Australia wide.

Quality Products at Affordable Prices
As a leading independent provider of healthcare products, we work hard to ensure you get great quality products – from Australian suppliers - at competitive prices from leading brands you can trust.

Registered NDIS-provider
We are proud to be a registered NDIS-provider and support all plan types. BetterCareMarket offers solutions to help improve the lives of people with a disability. We tailor our products to meet your needs and make your life easier: from useful kitchen aids, bathroom equipment, rollators & walkers, overbed tables, tens machines to quality incontinence supplies and much more. Our easy ordering system lets you place your NDIS-order without payment.

Wide range of products
We have access to an extensive range of products to assist your health, mobility and quality of life. We stock braces and supports to help you move with confidence after an injury or a chronic condition such as arthritis. Our Aids for Daily Living include useful products such as Dementia clocks, Gardening Tools with special grip, unique plates and bowls, reachers etc.
If you are after incontinence products, we provide quality brands that offer a high level of protection against leaks. Check our Molicare Pull Up Pants, adult diapers and incontinence skin care range.

Ready to Help You
BetterCareMarket’s dedicated Customer Service team is on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with us, they are ready to answer your queries and offer assistance with placing your order.

Online Shopping 24/7
Our online store is open 24 hours a day and our helpful staff is always at the other end of the phone, 5 days a week from 9am to 5pm, to assist you with your product selection. For a quick and easy purchase, you can choose to place your order online, via email or over the phone.

Safer Shopping with BetterCareMarket
We offer a SSL payment method to protect sensitive data, providing peace of mind that your order is safe in our hands.

Bettercaremarket 5 star review on 20th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service ! Follow up was friendly and helpful! Thankyou”

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Posted 11 months ago

Good day Lea, Thank you very much for your review. Happy to have been of help! Kind regards, Jane Bettercaremarket Customer Care

Posted 10 months ago

“Very prompt service, very happy with my purchase.”

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Posted 11 months ago

Dear Janet, Thank you for this positive feedback. I’m glad to hear your order arrived quickly and that you are happy with your purchase! All the best, Annemarie at Bettercaremarket

Posted 11 months ago

“Good timely communication and service.”

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Posted 11 months ago

“A waste of kitchen drawer space.”

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Posted 11 months ago

“Wow I love this Tilt table as do all my friends! In the lowest position I can comfortably use when sitting on my lounge. The table is so long, there's so much space to use. I love how it tilts which I use when I'm reading & studying. I love the separate drink holder. Honestly I can't recommend it enough! Buy it, you we're be sorry.”

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Posted 1 year ago

Good day Nazin, Thank you for taking the time to leave us some feedback. We love to hear from our customers re. their shopping experiece. I am delighted to hear you were happy with our tilting over chair table! All the best, Jane at Bettercaremarket

Posted 11 months ago

“I love my new walker it's so light easy to fold up & put into the back of my car.”

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Posted 1 year ago

Dear Gail, Thanks ever so much for taking the time to review your recent purchase. I happy to hear that you found the Superlite Deluxe Rollator so convenient for your needs. Just as the name tells, it is light which makes it easy to handle. Hope to see you again at Bettercaremarket. Kind regards, Jane Bettercaremarket team

Posted 11 months ago

“The pads which are inbuilt into the pull-up underwear is the best system because they always stay in place when the underwear need laundering there is no chance of losing the pads,great product”

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Posted 1 year ago

Thank you Henry, for your positive review! Hope you'll enjoy your hip protectors! Warm regards, Annemarie Bettercaremarket Customer Care Service

Posted 1 year ago

“Great site and products!”

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Posted 1 year ago

“Need a speedy delivery and they made it happen in 2 days. Able to speak to a person who made all the arrangements. Can’t ask for more than that. Great company to deal with.”

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Posted 1 year ago

“please stop hounding me !! ive said no i dont want to do a review 3 times now!!!!”

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Posted 1 year ago

“The product arrived quickly and is of great quality and fits nicely around my ankle. Its design fits nicely in my show with no bulk.”

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Posted 1 year ago

“Outstanding service and excellent well priced product. I was concerned the item would not arrive in time because Australia post was delivering and I needed it the next day. . I was able to reach better care market without any wait or delay immediately on the phone and by email. They personally delivered the item to me the next morning without any additional charge. Top product top service.”

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Posted 1 year ago

Hi Dawn, thank you so much for such a positive review! I am happy we were able to help! Kind regards, Annemarie Bettercaremarket

Posted 1 year ago

“Very easy to buy using my NDIS details. Fast shipping and delivery”

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Posted 1 year ago

Thank you, Naseer for leaving a positive review. Glad we can help you with NDIS consumables. Kind regards, Annemarie

Posted 1 year ago

“I'll never buy them again they are very thin not much absorbent my son has wet threw two nappies yes I put two nappies on him cause they are thin even threw to his bed sheets.”

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Posted 1 year ago

Hi Suzanne, Sorry to hear you weren't happy with Teens Pull Up Pants for your son. These Youth Pants are said to absorb 1000ml. Please contact us so we can see if we can do something for you with our supplier. Kind regards, Annemarie

Posted 1 year ago

“The item has been delivered without a charging cable, which means it is dead, and cannot be revived until purchase compatible charging cable.”

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Posted 1 year ago

“Easy to use. No leaks.”

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Posted 1 year ago

“Great customer service, I had a challenge and it was sorted out quickly. Great range of products”

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Posted 1 year ago

“I was exceptionally pleased with the service and quick delivery of the knee brace I ordered. But sadly I have to return it due to my problem actually requiring a total new knee. But I must say your knee brace is so very well constructed. Strong and was easy to try on my knee. Thankyou for your efficiency on delivery and Telephone assistance. Kind regards Laraine Sheers”

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Posted 1 year ago

Dear Laraine, Thank you very much for your kind words. We strive to really assist our customers. Best regards, Annemarie, Bettercaremarket

Posted 1 year ago

“Sorry for the delay. I was on holidays and had no phone cover. I received the brace very quickly. I took my brace with me and found it very useful while away.”

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Posted 1 year ago

“I wanted to love it being waterproof, unfortunately it's to uncomfortable for me. So I've given it a 3 star rating. I tried wearing it to unpack some boxes and didn't really notice a huge difference. Just another one to add to the collection, I guess!”

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Posted 1 year ago

Hi Elizabeth, Thank you for taking the time to write us your feedback. I am sorry to hear you find the thumb brace not suitable for your needs. We have a return policy that allows you to return or exchange the brace within 3 weeks, if it is returned in the original packaging and is not damaged. Please contact us to see if we can assist you. Kind regards, Annemarie from Bettercaremarket

Posted 1 year ago

Bettercaremarket is rated 4.5 based on 138 reviews