Bettercaremarket Reviews

Name: Bettercaremarket
Address: 63 Christie Street, St Leonards, New South Wales
Rating: 4.49

4.5 Rating 138 Reviews

86 %

of reviewers recommend Bettercaremarket

About Bettercaremarket:

BetterCareMarket is a leading Australian online provider of healthcare and disability equipment, mobility aids, daily living aids, incontinence supplies and braces & supports. We have served thousands of happy customers and NDIS-participants since 2020. We are a registered NDIS-provider and deliver our goods Australia wide.

Quality Products at Affordable Prices
As a leading independent provider of healthcare products, we work hard to ensure you get great quality products – from Australian suppliers - at competitive prices from leading brands you can trust.

Registered NDIS-provider
We are proud to be a registered NDIS-provider and support all plan types. BetterCareMarket offers solutions to help improve the lives of people with a disability. We tailor our products to meet your needs and make your life easier: from useful kitchen aids, bathroom equipment, rollators & walkers, overbed tables, tens machines to quality incontinence supplies and much more. Our easy ordering system lets you place your NDIS-order without payment.

Wide range of products
We have access to an extensive range of products to assist your health, mobility and quality of life. We stock braces and supports to help you move with confidence after an injury or a chronic condition such as arthritis. Our Aids for Daily Living include useful products such as Dementia clocks, Gardening Tools with special grip, unique plates and bowls, reachers etc.
If you are after incontinence products, we provide quality brands that offer a high level of protection against leaks. Check our Molicare Pull Up Pants, adult diapers and incontinence skin care range.

Ready to Help You
BetterCareMarket’s dedicated Customer Service team is on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with us, they are ready to answer your queries and offer assistance with placing your order.

Online Shopping 24/7
Our online store is open 24 hours a day and our helpful staff is always at the other end of the phone, 5 days a week from 9am to 5pm, to assist you with your product selection. For a quick and easy purchase, you can choose to place your order online, via email or over the phone.

Safer Shopping with BetterCareMarket
We offer a SSL payment method to protect sensitive data, providing peace of mind that your order is safe in our hands.

Bettercaremarket 5 star review on 20th July 2024

Anonymous

Anonymous // 01/01/2019

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“Great service and information before ordering. Just the support device I was looking for and arrived in just a matter of days. Thanks all involved Kevin”

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Posted 4 months ago

“The hip protector is working very well. Maybe I could have purchased a larger size. My husband is wearing it every day. Thank you so much.”

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Posted 4 months ago

Dear Rosemary, Thank you for your feedback! We're glad to hear that the hip protector belt is working well for your husband and that he's able to wear it every day. If you would like to purchase a larger size, please feel free to reach out to our customer service team. We're here to help ensure you have the best fit and support. Thank you for choosing our product! Best regards, Annemarie Customer Service BetterCareMarket

Posted 4 months ago

“Very nice design. Very pleased with this product. It looks good as well as being functional. Delivery was super fast too.”

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Posted 5 months ago

Dear Michelle, Thank you for your wonderful feedback! We're delighted to hear that you are pleased with the design and functionality of the raised toilet seat with armrests. It's great to know that it meets your expectations and that the delivery was fast. Your satisfaction is our top priority, and we're glad we could provide a product that works well for you. If you need any further assistance, please don't hesitate to let us know. Enjoy your new seat! Kind regards, Jane Customer Service BetterCareMarket

Posted 4 months ago

“item received fitted pergectly.”

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Posted 5 months ago

Dear Maureen, Thank you for taking the time to write a review. I am happy to hear the Airgo Cane Tip fitted perfectly on your walking stick. That will make your cane stable... again. best regards, Annemarie Customer Care BetterCareMarket

Posted 4 months ago

“quick delivery, I am happy with the product except the Hip Pad Hip Protector - Safehip AirX is not what I expected.”

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Posted 5 months ago

Dear Bessie, Thank you for taking the time to let us know about your recent experience. I am sorry to hear that the Hip Pad Hip Protector by Safehip AirX you have purchased wasn’t what you were expecting. Our customers are repeatedly telling us how this best-selling Hip Pad Hip Protector is a comfortable pant; however, we do appreciate that this may not be the case at times. To that extent, we would love to hear more about your finding. Should you wish to discuss this with us, kindly email us at customercare@bettercaremarket.com.au, and a member of our team will be more than happy to look into your experience. I hope the above helps. Please let me know if you require of any further help and I will be happy to advise as required. Kind regards, Customer Care BetterCareMarket

Posted 5 months ago

“Due to my compacted neck injury in 2002, and my age and after trying many other brands of neck braces, your "Semi- Rigid Cervical Push Care Collar, is by far the best & most comfortable neck surport I have found for my injury. I would highly recomend it”

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Posted 5 months ago

Dear Shirley, Thank you so much for your kind words and for sharing your experience with our Semi-Rigid Cervical Collar from Push Care! We're thrilled to hear that it has provided you with the comfort and support you need, especially given your long journey with neck issues. Your recommendation means a lot to us, and we're glad for you the neck brace has made a positive impact on your wellbeing. If you ever need further assistance or have any questions, feel free to reach out. We're here to help! Wishing you all the best, Annemarie Customer Care BetterCareMarket

Posted 5 months ago

“This is the second brace my husband has had. It has taken the pain and swelling away from his very arthritic wrist. Strong,sturdy and comfortable and very supportive. Washes well and well worth the money.”

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Posted 5 months ago

Dear Joy, Thank you for your wonderful feedback about the Push Med Wrist Brace! We're so glad to hear that it has provided your husband with much-needed relief from pain and swelling. It's fantastic to know that it has proven to be strong, sturdy, comfortable, and supportive for him. We're also pleased to hear that it washes well and that you find it to be worth the investment. Best regards, Annemarie Customer Service BetterCareMarket

Posted 5 months ago

“Very efficient , compact size”

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Posted 5 months ago

Good day Chris, Thank you for your comments on the Tens Pain Therapy System by AusPhysio you recently purchased. We're delighted to hear that you found the device efficient to manage your pain and that you appreciate its compact size. Your satisfaction is our top priority, and we're thrilled to know our product meets your needs. best regards, Annemarie Customer Care BetterCareMarket

Posted 5 months ago

“They have a great range of products available. I recently bought a mini resistance bike for my mum. It arrived within 2 days. My mum uses it every day. They were also able to answer queries over the phone.”

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Posted 5 months ago

Good day David, Thank you for your wonderful review! We're delighted to hear that you found our product range impressive and that your mum is enjoying her new Mini Resistance Bike. It's great to know that it arrived quickly and is being used daily. We're also glad our customer service team could assist you over the phone. Your satisfaction is our top priority, and your positive feedback means a lot to us. Kind regards, Annemarie Customer Care BetterCareMarket

Posted 5 months ago

“Easy to follow and use ordering system followed by timely and efficient delivery.”

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Posted 5 months ago

“My 96 year old mother loves her Comfort-Plus Quad Cane with the small base. It is perfect for her needs. Great service and very speedy delivery. Would purchase from Bettercaremarket again for sure.”

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Posted 5 months ago

Dear Janet, Thank you so much for your lovely review! We're thrilled to hear that your 96-year-old mother loves her Comfort-Plus Quad Cane with the small base and that it's perfectly meeting her needs. We're also glad that you were pleased with our service and speedy delivery. Your kind words mean a lot to us, and we look forward to serving you again in the future. Thank you for choosing Bettercaremarket! Best regards, Jane Customer Service BetterCareMarket

Posted 5 months ago

“Its ok not as easy to use as I though it would I got to help me pull up my bra straps as I have very bad arms. I'm still getting use to it once I get use tonit it's going to be a very good tool”

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Posted 5 months ago

Dear Darlene, Thank you for sharing your experience with our Dressing Stick Shoehorn combo! We appreciate your honest feedback and understand that it can take some time to get used to new tools, especially when dealing with limited arm mobility. We're glad to hear that you're finding it helpful for pulling up your bra straps and believe it will become an even more valuable tool as you continue to use it. If you have any questions or need tips on how to use it more effectively, please don't hesitate to let us know. We're here to support you! Best regards, Jane Customer Service BetterCareMarket

Posted 5 months ago

“The product proved to be more than adequate, the delivery came very quickly, and the customer service (a lady named Maria, I belive) was impeccable.”

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Posted 5 months ago

Dear customer, Thank you so much for your wonderful review! We're happy to hear that our cholesterol monitor exceeded your expectations and that the delivery was swift. We're especially pleased to know that Annemarie provided you with impeccable customer service. We strive to offer the best support possible, and it's great to hear that she made a positive impact on your experience. If you have any further questions or need assistance, please feel free to reach out. We're always here to help! Best regards, Jane Customer Service BetterCareMarket

Posted 5 months ago

“Very good. Parcel arrived on time and in good condition.”

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Posted 5 months ago

“Excellent piece of equipment to help me move around the house with a crushed T12 fracture. It was delivered in an extremely fast. I didn’t order the wheels because I thought I had a pair that would work. I called and the customer service rep was friendly and very helpful. My wheels arrived today making frame much easier to use.”

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Posted 5 months ago

“My mum absolutely loves her new cup”

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Posted 5 months ago

Good day Sharon, That's wonderful to hear! We're delighted that your mum loves her new Tasty Beaker. If there's anything else we can assist you with, or if you have any other feedback, please let us know. Hope your mum keeps enjoying the sippy cup! Kind regards, Jane Customer Service Bettercaremarket

Posted 5 months ago

“This is the 4th cane tip that I've ordered!!!!! I'm so impressed with the quality & stability of the tip! I wouldn't not recommend anything else!”

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Posted 5 months ago

Good morning Kate, We are delighted to hear you are so happy with the Airgo Cane Tip for the Comfort-Plus MiniQuad! Thank you for taking the time to write your feedback! If we can help you with anything else, please get in touch. Kind regards, Jane Customer Service BetterCareMarket

Posted 5 months ago

“My knee brace dose help. Not as good as I would like it to be. Can feel the support is there. Maybe I just have to adjust to it myself”

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Posted 5 months ago

Good day Sandram Thank you for your feedback on the Push Care Knee Brace! We're glad to hear that you can feel the support it provides. It can take a little time to adjust to new braces, so give yourself some time to get used to it. If you have any questions about adjusting it for a better fit or need further assistance, please don't hesitate to reach out. We're here to help ensure you get the most benefit from your knee brace. best regards, Annemarie Customer Care BetterCareMarket

Posted 5 months ago

“I bought one of these following a weber A fracture of my ankle. The item arrived super quickly and I'm thrilled with the outcome. It's a fantastic design, which allows me to partially weight bear through the almost-healed fracture. I highly recommend this ankle brace”

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Posted 5 months ago

Dear Maureen, Thank you so much for your wonderful review of the Push Med Ankle Brace! We're so pleased to hear that the ankle support arrived quickly and has been such a great help for your recovery. It's fantastic to know that the design is supporting your needs as you continue to heal from your Weber A fracture. Your recommendation means a lot to us! Wishing you a speedy and smooth recovery, Best regards, Annemarie Customer Care BetterCareMarket

Posted 5 months ago

“Have ordered two boxes of "iD Pull Up Pants Plus" from Bettercaremarket at different times. The Pants are a strong and very absorbent and my wife is happy with them as they are the same as she was using in Rhab in hospital. The reordering process is very easy. With the second order they advised me there would a weeks delay which was ok as we still had enough left to cover the week. The pricing is very competitive and the order and delivery process is good.”

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Posted 5 months ago

Good day Mark, Thank you for sharing your positive experience with the "iD Pull Up Pants Plus." We're delighted to hear that your wife is happy with them and that the Pull Ups meet the same high standards as those used in hospital. At Bettercaremarket, we choose to offer only quality incontinence products. It's great to know that our reordering process has been easy for you and that you found our pricing competitive. We appreciate your understanding regarding the slight delay with your second order and are pleased that it didn't cause any inconvenience. Your feedback is invaluable to us, and we're here to assist with any future orders. Best regards, Annemarie Customer Care BetterCareMarket

Posted 5 months ago

Bettercaremarket is rated 4.5 based on 138 reviews