Bettercaremarket Reviews

Name: Bettercaremarket
Address: 63 Christie Street, St Leonards, New South Wales
Rating: 4.49

4.5 Rating 138 Reviews

86 %

of reviewers recommend Bettercaremarket

About Bettercaremarket:

BetterCareMarket is a leading Australian online provider of healthcare and disability equipment, mobility aids, daily living aids, incontinence supplies and braces & supports. We have served thousands of happy customers and NDIS-participants since 2020. We are a registered NDIS-provider and deliver our goods Australia wide.

Quality Products at Affordable Prices
As a leading independent provider of healthcare products, we work hard to ensure you get great quality products – from Australian suppliers - at competitive prices from leading brands you can trust.

Registered NDIS-provider
We are proud to be a registered NDIS-provider and support all plan types. BetterCareMarket offers solutions to help improve the lives of people with a disability. We tailor our products to meet your needs and make your life easier: from useful kitchen aids, bathroom equipment, rollators & walkers, overbed tables, tens machines to quality incontinence supplies and much more. Our easy ordering system lets you place your NDIS-order without payment.

Wide range of products
We have access to an extensive range of products to assist your health, mobility and quality of life. We stock braces and supports to help you move with confidence after an injury or a chronic condition such as arthritis. Our Aids for Daily Living include useful products such as Dementia clocks, Gardening Tools with special grip, unique plates and bowls, reachers etc.
If you are after incontinence products, we provide quality brands that offer a high level of protection against leaks. Check our Molicare Pull Up Pants, adult diapers and incontinence skin care range.

Ready to Help You
BetterCareMarket’s dedicated Customer Service team is on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with us, they are ready to answer your queries and offer assistance with placing your order.

Online Shopping 24/7
Our online store is open 24 hours a day and our helpful staff is always at the other end of the phone, 5 days a week from 9am to 5pm, to assist you with your product selection. For a quick and easy purchase, you can choose to place your order online, via email or over the phone.

Safer Shopping with BetterCareMarket
We offer a SSL payment method to protect sensitive data, providing peace of mind that your order is safe in our hands.

Bettercaremarket 5 star review on 20th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As I learn how to use it correctly, Im sure it will be quite effective.”

Helpful Report

Posted 9 months ago

Hi Patricia, Thank you for taking the time to share your thoughts on the perching stool. We're glad to hear that you're optimistic about its effectiveness as you become more acquainted with its use. Learning the best ways to utilise it, can indeed make a significant difference in its comfort and support capabilities. If you have any questions or need tips on how to maximise the kitchen stool's benefits, please don't hesitate to reach out. We're here to ensure you get the most out of your purchase and are always happy to help with any guidance or support you might need. Thank you for choosing our perching stool, and we look forward to assisting you in any way we can to make your experience even better. Best regards, Jane Customer Service Bettercaremarket

Posted 9 months ago

“Very good service product arrived undamaged , not sure if it will fix my neck but it has definitely made it a lot better after 1 day of use .”

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Posted 9 months ago

Hi Kevin, Thank you for sharing your feedback on the semi-rigid cervical collar and our service. We're thrilled to hear that the product arrived in perfect condition and that you've already noticed an improvement in your neck discomfort after just one day of use. That's fantastic news! While we hope the cervical brace will significantly contribute to your neck's healing and comfort, please remember that individual results can vary, and it's important to consult a healthcare professional if the pain persists. If you have any questions about the product or need further assistance, we're here for you. Your satisfaction and wellbeing are our top priorities. Thank you for choosing us for your healthcare needs, and we wish you continued improvement and comfort. Best regards, Annemarie Customer Care Bettercaremarket team

Posted 9 months ago

“Have great prices thank you.”

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Posted 9 months ago

Dear Merissa, Thank you for your review. We are happy to hear our products are well priced. Feel free to contact us if you have any queries on the items you purchased. Kind regards, Jane Customer Service Bettercaremarket

Posted 9 months ago

“Thank you guys, I received my products fast and in good order. And, most importantly, the recommendations you gave are spot on.”

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Posted 9 months ago

Good day customer, Thank you for taking the time to review Bettercaremarket! We are happy to hear our recommendations were helpful for you. Hope to see you again. Best regards, Jane Bettercaremarket team

Posted 9 months ago

“Super fast delivery.good quality product”

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Posted 9 months ago

Dear customer, That's fantastic to hear! We're happy to hear that your hip protector belt arrived swiftly and meets your standards for quality. Speedy delivery and your satisfaction are what we aim for every time. Thank you for sharing your positive experience! Kind regards, Annemarie Bettercaremarket Customer Care

Posted 9 months ago

“Good choice of products, was surprised at the choices available”

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Posted 10 months ago

Good day, We're happy to surprise you with our variety! It's great to know you enjoyed exploring our product options. We always strive to provide a wide selection to cater to everyone's needs. Thank you for choosing Bettercaremarket and we hope to see you back in the future! Kind regards, Annemarie Bettercaremarket, customer care

Posted 10 months ago

“Can't answer that question yet becausing waiting for the Navigator to attach it to!”

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Posted 10 months ago

“Thanks so much”

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Posted 10 months ago

“I highly recommend Bettercare market I found the site easy to use and when Iordered my item I received it promptly and I intend to order more items from them in the future. Thanks for your help.”

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Posted 10 months ago

Hi Monica, We're so happy to hear that Bettercare Market has earned your recommendation! It's fantastic to know the website was user-friendly and your order arrived swiftly. A big thank you for your support, and we can't wait to assist you with your next order. Here's to more easy, prompt experiences with us! 🎉📦 Kind regards, Annemarie Bettercaremarket Customer Service

Posted 10 months ago

“friendly service and good delivery time”

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Posted 10 months ago

Good day Hilton, Thank you so much for your kind words! We're really pleased to hear you enjoyed our service and the delivery time. Our team is always trying to ensure you have a fantastic experience. If there’s anything else we can do for you, just let us know 🌟🚚 Hope the Push wrist brace will help you recover from your wrist injury! Best regards, Jane Bettercaremarket Customer Care

Posted 10 months ago

“This is a present for a dear friend, I am sure it will be fabulous for her and a little bling will add to the help”

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Posted 10 months ago

Hi Beryl, Thank you for your kind review. So excited for your friend to see the gift you've chosen! A dash of bling is sure to make her support just as stylish as it is helpful. Can't wait for her to love it! ✨ Kind regards, Annemarie Bettercaremarket customer service

Posted 10 months ago

“Excellent product. Bought it for my elderly dad who loves it. Arrived in 2 days. Highly recommend”

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Posted 10 months ago

Hi Michelle, So happy to hear your dad is very happy with the Raised Toilet Seat you bought for him. It is such a handy toilet aid for elderly customers as it gives them more support on the toilet. Hope to see you again at Bettercaremarket. Best regards, Annemarie Bettercaremarket Customer Service

Posted 10 months ago

“This walking stick has a marvellous hand grip, very comfortable, I am loving the blue colour, thanks for the quick delivery.”

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Posted 10 months ago

Dear Tracy, Thank you for taking the time to leave us such a great review! We're delighted to hear that Comfort Plus Mini Quad walking stick meets your needs and that you appreciated the quick delivery! Your satisfaction is our top priority, and feedback like yours is incredibly valuable to us. Should you need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon! Warmest regards, Jane Bettercaremarket, Customer Care Team

Posted 10 months ago

“Excellent Customer Service from the team at Bettercaremarket.”

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Posted 10 months ago

Dear Rob, Thank you so much for taking the time to share your positive experience with Bettercaremarket. We are thrilled to hear that you received excellent service from our team. At Bettercaremarket, we always strive to provide our customers with the best possible service and support, and it's rewarding to know that we've succeeded in making your experience a great one. Please don't hesitate to reach out to us for any further needs or questions. We look forward to serving you again in the future! Best regards, Annemarie, from Bettercaremarket, customer service

Posted 10 months ago

“Great product I bought 2 donut pillows So comfortable 10/10 And quick delivery”

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Posted 10 months ago

Hi Nada, We are very pleased you enjoy the Oval Foam Donut Cushions! Thank you for your kind feedback! This will help our customers make a considered choice. Best regards, Jane Customer Service Bettercaremarket

Posted 10 months ago

“I have found the hard plastic rubs against my skin leaving a welt when I take the brace off.”

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Posted 10 months ago

Hi Linda, We appreciate you took the time to leave a review. I am sorry to hear the rubber part rubs against your skin. We always welcome any feedback that can help us improve our listings. I am most grateful for your comments, which our team will most certainly take into consideration. In the meantime if you would like me to make any changes, I will be happy to assist. Best regards, Jane Bettercaremarket customer service

Posted 10 months ago

“Luv it! Opens jars easily!!”

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Posted 10 months ago

“Good range of products, delivered quickly. Easy to order online”

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Posted 10 months ago

“Easy website to manoeuvre and a vert good range of products.”

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Posted 10 months ago

Dear Jacqueline, Thank you. We are always grateful when customers take a few minutes of their time to tell us about their experience, and welcome all constructive feedback that helps our future customers. best regards, Jane Bettercaremarket Customer Care

Posted 10 months ago

“Good quality items and fast delivery. Thank you.”

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Posted 10 months ago

Thank you, Rafael for your feedback. We are committed to deliver premium products and get them to you as fast as we can. Best regards, Bettercaremarket

Posted 10 months ago

Bettercaremarket is rated 4.5 based on 138 reviews