Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 685 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have worked with Big Bear Promo a few times now and every time we have used them they have been amazing. Our account manager Josh Turner oversees the operation and makes sure we get exactly what we need for the best price!”

Big Bear Promo 5 star review on 22nd September 2024

Helpful Report

Posted 2 months ago

Dear Tommy, Thank you so much for taking the time to give Big Bear Promo a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you have had amazing experiences working with us again and we'll be sure to pass on your kind words to Josh. Once again, thank you for your fantastic review and for choosing Big Bear Promo. We look forward to hearing from you again in the future! Best regards, The Big Bear Promo Team

Posted 2 months ago

“We have been working with Andrew James to get some air fresheners sorted for our business. He has been super helpful, answering my many many questions! We're really grateful, and appreciate all of his patience and support getting everything sorted! :)”

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Posted 2 months ago

Dear Natasha, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We sincerely appreciate your kind words and feedback. It's great to know that you had a positive experience while working with Andrew and we'll be sure to pass on your kind words. Once again, thank you for choosing Big Bear Promo. Best regards, Big Bear Promo

Posted 2 months ago

“Brilliant!”

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Posted 2 months ago

Thank you so much for your brilliant 5-star rating of Big Bear Promo!

Posted 2 months ago

“We needed some bottle openers with our brewery name on for our Christmas sets. The process from start to finish took 2 weeks and the finished product arrived today. Absolutely thrilled with them and Sam Lewis has been so helpful from day one with advice and updates throughout. Thanks Sam, will be back to order more!”

Big Bear Promo 5 star review on 20th September 2024

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Posted 2 months ago

Dear Julie, Thank you so much for leaving a 5-star rating for Big Bear Promo! We are thrilled to hear that we were able to meet your expectations and provide you with bottle openers that perfectly matched your brewery name for your Christmas sets. We greatly appreciate your kind words regarding Sam and we will make sure to pass on your kind words to him. Thank you once again for your order, and we can't wait to hear from you again! Best regards, Big Bear Promo

Posted 2 months ago

“Liam was extremely helpful! We needed custom pencil toppers for a special event and he was attentive and responsive from the beginning to the very end. The end result was absolutely perfect!”

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Posted 2 months ago

Thank you so much for taking the time to leave us a 5-star rating for Big Bear Promo. We truly appreciate your kind words and are thrilled to hear that Liam provided exceptional assistance throughout your experience with us. We're delighted that the result of the custom pencil toppers for your special event turned out perfect. Thank you again for your support and for choosing Big Bear Promo. Warm regards, Big Bear Promo

Posted 2 months ago

“The item was perfect and arrived quickly. Ross was great; helpful and communicative. I’ll definitely be back!”

Big Bear Promo 5 star review on 18th September 2024

Helpful Report

Posted 2 months ago

Dear Halima, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your support and kind words. We are thrilled to hear that you found the item perfect and that it arrived quickly. Ross is indeed a fantastic member of our team and we are glad that he provided helpful and communicative service. We look forward to hearing from you again in the future! Warm regards, The Big Bear Promo Team

Posted 2 months ago

“I have ordered a couple times from Big Bear promo, and both time I've been really impressed with the products and customer service. Big thank you to Joe Riman!”

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Posted 2 months ago

Thank you so much for taking the time to rate Big Bear Promo with 5 stars and leaving such positive feedback! We greatly appreciate your support and are thrilled to hear that you have been impressed with both our products and customer service. Once again, thank you for choosing Big Bear Promo, and we look forward to hearing from you again in the future! Warm Regards, Big Bear Promo

Posted 2 months ago

“Really happy with the service we received from Callum Burton and the actual product too! Would highly recommend Big Bear Promo!”

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Posted 2 months ago

Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and recommendation. We're thrilled to hear that you had a great experience with Callum and are happy with both the service and the product you received from Big Bear Promo. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. Thanks again, and take care!

Posted 2 months ago

“Very quick and informative responses to queries and issues. Sam Lewis wonderfully managed to sort out a printing delay to make sure we received what we need when we did. Much appreciated! Great quality of products too.”

Big Bear Promo 5 star review on 16th September 2024

Helpful Report

Posted 2 months ago

Dear Jemma, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your kind words and support. We are delighted to hear that you found our responses to be quick and informative, and we are pleased to know that Sam managed to sort out the printing delay. Your appreciation means a lot to us, and we are glad that the quality of our products met your expectations. Once again, thank you for choosing Big Bear Promo. Best regards, Big Bear Promo

Posted 2 months ago

“Great customer service from Andrew James. Needed to find affordable alternatives, thanks to Andrew's responsive communication and assistance, we now have exactly what we needed at a great price with quick delivery, thank you!”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to rate Big Bear Promo with 5 stars. We truly appreciate your positive feedback and are thrilled to hear about your great experience with our company. We would also like to thank you for acknowledging Andrew's exceptional customer service. We are delighted that he was able to meet your needs and help you find exactly what you were looking for. Once again, thank you for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again in the future. Best regards, Big Bear Promo Team

Posted 2 months ago

“Andrew was super helpful and our order was managed and despatched efficiently to arrive one day earlier than expected - bonus! Thanks Andrew.”

Big Bear Promo 5 star review on 13th September 2024

Helpful Report

Posted 2 months ago

Dear Jackie, Thank you so much for taking the time to give Big Bear Promo a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that Andrew was exceptionally helpful and that your order was efficiently managed and dispatched. It's always a pleasure to provide our customers with excellent service, and we are delighted that your order even arrived earlier than expected! Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again in the future. Best regards, Big Bear Promo Team

Posted 2 months ago

“Great customer service”

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Posted 3 months ago

Thank you so much for taking the time to leave us a fantastic 5-star rating! We appreciate your kind words and are delighted that you had a great experience with Big Bear Promo. Providing exceptional customer service is at the heart of our mission, and we're thrilled to know that our efforts have been well-received. Thank you once again for your order!

Posted 3 months ago

“I have used Big Bear Promo for various items, and i will continue to! Ross is an amazing help!!! Whenever i have a query he is straight on it. Thank you again Ross.”

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Posted 3 months ago

Dear Bella, Thank you so much for your wonderful 5-star rating of Big Bear Promo! We are delighted to have you as a loyal customer, and we are happy to hear that Ross has assisted you so efficiently. We are committed to providing excellent service and top-notch products to our customers, and it brings us joy to know that we have met your expectations. Thank you for choosing Big Bear Promo, and we look forward to hearing from you again in the future! Best regards, Big Bear Promo

Posted 3 months ago

“Callum Burton got our urgent order despatch for next day - Thanks Callum”

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Posted 3 months ago

Dear David, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We're thrilled you had a fantastic experience with our services and delighted to know that we successfully met your expectations and delivered a positive experience throughout. We look forward to hearing from you again! Best regards, Big Bear Promo

Posted 3 months ago

“Excellent communication when ordering and sending proofs. Delivery received in great time for my event.”

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Posted 3 months ago

Dear Stacey, Thank you so much for giving Big Bear Promo a 5-star rating! We're thrilled you had an excellent experience with us, especially regarding communication during the ordering process and sending proofs. We understand how important it is to have a smooth and efficient experience, and we're glad we could meet your expectations. Furthermore, it's fantastic to know the delivery was received in excellent time for your event. Once again, thank you for your positive review! Best regards, Big Bear Promo

Posted 3 months ago

“Really pleased with the fidget spinners I ordered, so much so i've reordered more. Great customer service, quick delivery and high quality personalised products provided!”

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Posted 3 months ago

Dear Lydia, Thank you so much for giving Big Bear Promo a 5-star rating! We are thrilled to hear that you are pleased with the fidget spinners you ordered and that you even decided to reorder more. Our team is dedicated to providing excellent customer service, and we are glad to have met your expectations in this regard. We greatly appreciate your kind words about our quick delivery service. Thank you once again for choosing Big Bear Promo. Warm regards, Big Bear Promo

Posted 3 months ago

“I ordered the LED light boxes and they're great products! I ordered these through Sam Lewis and he was really efficient & speedy with his responses. They were delivered in good time too. Would recommend!”

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Posted 3 months ago

Dear Anna, Thank you so much for giving Big Bear Promo a 5-star rating! We are thrilled you had a great experience with our LED light boxes. We also appreciate your kind words about Sam. We strive to provide efficient and speedy responses to our customers, and it's fantastic to know that Sam met your expectations. Thank you again for recommending us. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Best regards, The Big Bear Promo

Posted 3 months ago

“We are a U.S. company who sponsored an event in the UK. We ordered some merchandise to be delivered directly to the venue in London. Sam Lewis, the Big Bear Promo Account Manager, went above and beyond, to help us with ordering, payment (which can be challenging for a US company paying for goods/services in the UK), and delivery. Sam was responsive, professional, and incredibly helpful.”

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Posted 3 months ago

Thank you so much, Lori, for your fantastic 5-star rating of Big Bear Promo! We greatly appreciate your kind words and are thrilled to hear about your positive experience with us. We're delighted to hear Sam went above and beyond in processing your order and ensuring the items were delivered to the venue for you. We'll be sure to pass on your kind words to him. Thank you again for choosing Big Bear Promo!

Posted 3 months ago

“We have used Big Bear Promo multiple times for various merchandise items. Our pens, pencils, mugs, notebooks, flasks and other items have been delivered to a high standard. Ross was incredibly helpful and communicative throughout the process and we will be visiting again.”

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Posted 3 months ago

Thank you so much, Scott, for your wonderful 5-star rating of Big Bear Promo! We greatly appreciate your continued support and trust in our services. We are thrilled to hear that you have had a positive experience with us, and we are delighted that our merchandise items have met your expectations. We are glad that Ross was able to assist you throughout the entire process, ensuring a smooth and satisfactory experience. Thank you once again for your trust and for choosing us as your go-to promotional merchandise supplier. We are genuinely grateful for your support, and we can't wait to hear from you again in the future.

Posted 3 months ago

“We engaged Sam Lewis from Big Bear Promotions to arrange our branded printing requirements for an upcoming Trade Show. Sam was efficient, has a can-do attitude and was extremely timely in all interactions. I would recommend Sam and Big Bear for branded merchandise. Thanks.”

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Posted 3 months ago

Dear Jane, Thank you so much for taking the time to rate Big Bear Promo with 4 stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are glad to know that Sam met your expectations and provided you with excellent service. Once again, thank you for your generous feedback and recommendation. We look forward to hearing from you again in the future! Best regards, Big Bear Promo

Posted 3 months ago

Big Bear Promo is rated 5.0 based on 685 reviews