Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 687 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Callum has been really speedy arranging for a specific personalised product for us, he replies quickly and has great customer service. Thank you!”

Helpful Report

Posted 9 months ago

Dear Shannen, Thank you so much for your incredible 5-star rating of Big Bear Promo! We truly appreciate your support and are delighted to hear that you had a positive experience with us. We are thrilled to hear that Callum was able to assist you promptly and provide you with a specific personalised product. Thank you once again for your kind words and for choosing Big Bear Promo. We can't wait to hear from you again!

Posted 9 months ago

“Always deal with Tyler who is brilliant! Couldn't be more helpful and makes sure you're happy throughout the entire ordering process.”

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Posted 9 months ago

Dear Fiona, Thank you so much for awarding Big Bear Promo with a fantastic 5-star rating! We truly appreciate your support and kind words. We are thrilled to hear that you enjoyed working with Tyler and that he was very helpful throughout the entire ordering process. Once again, thank you for your glowing review. We look forward to hearing from you again in the future!

Posted 9 months ago

“Great customer service - super helpful and responsive.”

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Posted 9 months ago

Dear Kate, Thank you so much for taking the time to rate us with five stars. We truly appreciate your feedback and it means a lot to us. We are thrilled to hear that you found our customer service to be great, helpful, and super responsive. Once again, thank you for choosing Big Bear Promo and for your generous rating. We look forward to hearing from you again in the future!

Posted 9 months ago

“BBP staff is very helpful, prices are very competitive and lead time is super quick. Overall, wonderful service! Thanks much to the team.”

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Posted 9 months ago

Thank you so much for your fantastic 5-star rating of Big Bear Promo! We greatly appreciate your support and positive feedback. We're thrilled to hear you found our service very helpful and found our prices competitive and lead times quick. Once again, thank you for taking the time to leave us such a glowing review. We hope to hear from you again in the future.

Posted 9 months ago

“Great customer service from Liam Benson and speedy delivery of merch! This is our second order and we will be back again. Thank you :-)”

Helpful Report

Posted 9 months ago

Dear Nikki, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Thank you for choosing us and we can't wait to hear from you again!

Posted 9 months ago

“Josh was very professional and helpful. He answered all questions as best as possible and was patient. I took time with my logo design and at the end it came out very nice on my wireless charger.”

Helpful Report

Posted 9 months ago

Thank you so much, Nofi, for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that Josh provided you with excellent professional and helpful service. We're glad he could answer all your questions and demonstrate patience throughout the process. It's wonderful to know that your logo design turned out beautifully on the wireless charger. We are grateful for your support and look forward to hearing from you again in the future.

Posted 9 months ago

“Haven't received the product yet but Callum has been very helpful and quick to communicate through the whole process.”

Helpful Report

Posted 9 months ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! It's delightful to hear that Callum has been providing excellent assistance and maintaining quick and efficient communication throughout the entire process, even though you haven't received the product yet. Thank you again for choosing Big Bear Promo. We can't wait for you to receive your product! If you have any further questions or need additional assistance, please don't hesitate to reach out.

Posted 9 months ago

“Amazing customer service from Callum Burton, helped us source exactly what we needed, even when we gave him a fairly tight deadline. Rapid responses and great communication. Will use again! :)”

Helpful Report

Posted 9 months ago

Dear Roni, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your support and kind words about our services. We are thrilled to hear Callum provided amazing customer service and helped you find the products you needed within your tight deadline. Your satisfaction is our top priority, and we are delighted to hear that we have succeeded in meeting your expectations. Once again, thank you for choosing Big Bear Promo. We are grateful for your business and look forward to hearing from you again in the future!

Posted 9 months ago

“Callum is very helpful, prompt with replies and gives an excellent service.”

Helpful Report

Posted 9 months ago

Dear Barry, Thank you very much for giving us a 5-star rating! We truly appreciate your kind words and support for Big Bear Promo. It's fantastic to hear that Callum was able to assist you efficiently and provide excellent service. Once again, we are grateful for your positive review and for choosing Big Bear Promo. If there's anything else we can do to further assist you, please don't hesitate to reach out. We look forward to hearing from you again!

Posted 9 months ago

“Have worked with Callum for a few years. He understands our requirement and is quick to respond to email. Quick service and quality products.”

Helpful Report

Posted 9 months ago

Dear Nina, Thank you so much for your fantastic five-star rating of Big Bear Promo! We truly appreciate your support and recognition. It has been an absolute pleasure working with you over the past few years and we are thrilled to hear that Callum has consistently understood your requirements and provided prompt email responses. We take great pride in our quick service and commitment to delivering quality products. Once again, thank you for taking the time to share your positive experience with us and we look forward to hearing from you again.

Posted 9 months ago

“Excellent services and products from BIG Bear. Special shout out to Callum Burton for his fast response to my inquiry and for delivering a quality product on time. Thank you and I will be back :)”

Helpful Report

Posted 9 months ago

Dear Sally, Thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your feedback and support for Big Bear Promo. We are thrilled to hear that you had an excellent experience with our services and products. We'll make sure to pass on your kind comments to Callum. Thank you once again for choosing Big Bear Promo, and we look forward to hearing from you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 9 months ago

“Excellent service from Callum Burton, provided visuals & responses quick & clear. Have made a re-order.”

Helpful Report

Posted 9 months ago

Dear Karen, Thank you so much for giving us a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with Big Bear Promo. We are especially grateful for your kind words about Callum and we're pleased he provided you with quick and clear visuals and responses, ensuring a smooth and pleasant experience for you. We look forward to continuing to serve you and are thrilled that you have made a re-order with us. Should you need any further assistance, please do not hesitate to reach out. Thank you once again for choosing Big Bear Promo.

Posted 9 months ago

“I have used Callum on a number of occasions, always responsive and competitive.”

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Posted 9 months ago

Thank you, Keith, for your excellent 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear Callum has consistently exceeded your expectations. We strive to be responsive and competitive in delivering exceptional service. Thank you for your continued support, and we look forward to hearing from you again in the future!

Posted 9 months ago

“Callum B was brilliant and very helpful, getting our products out in time for a trade show in spite of the tight turn around time.”

Helpful Report

Posted 9 months ago

Dear Ian, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your support and feedback. We're thrilled to hear that Callum was brilliant and very helpful in ensuring your products were delivered in time for the trade show. We look forward to hearing from you again in the future and helping you with all your promotional needs.

Posted 9 months ago

“First time using Big Bear and we're very impressed in how Callum looked after us. He was attentive and replied to our queries very quickly. We'll be using Big Bear again for our promotional needs in the future.”

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Posted 9 months ago

Thanks for taking the time to leave a review Tian! We're delighted to hear Callum provided excellent service and replied to all your queries quickly. We'll be sure to pass on your kind comments to him and we look forward to hearing from you again.

Posted 9 months ago

“Callum @big bear promo has excellent turn around for quoting and his customer service is amazing !”

Helpful Report

Posted 9 months ago

Dear Dale, Thank you so much for giving us a 5-star rating for Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're pleased to hear Callum provided amazing customer service and we'll be sure to pass on your kind comments to him. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again in the future.

Posted 9 months ago

“Communication is top-notch! I have been deling with Callum Burton and he gets back to me so quickly and it so knowledgeable. Great service!”

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Posted 9 months ago

Thank you so much for your amazing 5-star rating and wonderful review, Lucy! We truly appreciate your kind words. We're thrilled to know that you are pleased with our service and that our communication with Callum Burton has been top-notch. We look forward to hearing from you again in the future!

Posted 9 months ago

“If you need help speak to Josh, nothing is ever an issue and he's always happy to help. Very efficient quick service.”

Helpful Report

Posted 9 months ago

Thank you so much, Karen, for your kind words and for giving us a 5-star rating! We greatly appreciate your support and are thrilled to hear that you found our services efficient and quick. We'll be sure to pass on your kind comments Josh and we look forward to hearing from you in the future.

Posted 9 months ago

“Amazing customer service from Callum who helped us source exactly what we needed and within record time.”

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Posted 9 months ago

Thanks for leaving a 5 star review Lucy! We're delighted to hear Callum provided amazing customer service and ensured your order was delivered quickly for you. We hope to hear from you again in the future.

Posted 9 months ago

“We requested a quote for Key Rings which came fast and a proof of what they would look like, they also beat all other quotes so we proceeded with the offer which then arrived really quickly. Very good service and very impressed. Will use again”

Helpful Report

Posted 9 months ago

Dear Becky, Thank you so much for your glowing review of Big Bear Promo! We are thrilled to hear that you were pleased with our service and that you found our prices competitive. We greatly appreciate your kind words about our quick response time in providing a quote. It's wonderful to know you were you were impressed with the speed at which your order arrived. We always aim to deliver our products in a timely manner without compromising on quality. We are truly grateful for your support and are delighted to hear that you will be choosing Big Bear Promo again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your 5-star rating and for being a valued customer.

Posted 9 months ago

Big Bear Promo is rated 5.0 based on 687 reviews