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Big Bear Promo Reviews

5.0 Rating 687 Reviews
100 %
of reviewers recommend Big Bear Promo
5.0
Based on 687 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Big Bear Promo 5 star review on 3rd December 2024
Jackie Donnelly
Big Bear Promo 5 star review on 28th November 2024
Anonymous
Big Bear Promo 5 star review on 25th November 2024
Talent Locker
Big Bear Promo 5 star review on 22nd November 2024
Arti
Big Bear Promo 5 star review on 21st November 2024
Jonas
Big Bear Promo 5 star review on 19th November 2024
Clair Griffiths
Big Bear Promo 5 star review on 19th November 2024
Anonymous
97
Anonymous
Anonymous  // 01/01/2019
Great service. Callum was very patient and answered all my questions quickly by return email. First order arrived safely and I have placed a second order. Hoping for the same quality service.
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Posted 11 months ago
Hi Sue, Thank you so much for your glowing 5-star review of Big Bear Promo! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to hear that Callum provided excellent customer service and promptly addressed all your inquiries via email. It's fantastic to know that your first order arrived safely and that you were satisfied with the quality of our products. We appreciate your continued trust and loyalty as you've already placed a second order with us. Thank you once again for your support and kind words and we hope your second order arrives on time for you.
Posted 10 months ago
Callum is always quick to respond to emails with any questions and orders are always dealt with and delivered seamlessly. Quality of the products is great, I will continue ordering and have absolutely no hesitation in recommending.
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Posted 11 months ago
Hi Karen, Thank you so much for your wonderful 5-star rating of Big Bear Promo! We truly appreciate your kind words and recommendation. It's great to hear Callum was quick to respond to your questions and you were pleased overall with how your order was dealt with. We're also thrilled that you are satisfied with the quality of our products and we look forward to hearing from you again in the future.
Posted 10 months ago
I was in touch with Callum regarding BRANDED WHEEL NUT BAGS . He was very helpful in providing quotes/proofs etc I am looking forward to receiving the finished product.
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Posted 11 months ago
Joe was very helpful answering all our questions around colour, print areas, different sizes etc! Product (flip-flops) look great.
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Posted 11 months ago
Great service, and really clear communication which was excellent. Callum Burton followed all my emails up really quickly and got visuals and prices over to me so I could share with external partners. Made the process really simple and easy.
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Posted 11 months ago
Callum has been amazing , super quick in responding and not let us down once . highly recommend to anyone
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Posted 11 months ago
Very please with our products for our company recruitment day. Callum was very helpful from start to finish. The order process was made very easy and we would definitely use this company again in the future.
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Posted 11 months ago
We had the wrong product delivered, but Callum was very helpful in getting it sorted and ordered a new delivery which arrived quickly.
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Posted 11 months ago
Very pleased with our products, thank you Ross for all your help!
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Posted 11 months ago
I was very pleased with Ross who assisted at every step of the way. He helped find a suitable alternative when our first choice was not available. We had two products made and I have had so much positive feedback from our guests. Would definitely use again!
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Posted 11 months ago
Your agent Tyler was on the ball and helped us get what we needed in a short turnaround time. He also took the time to follow up and make sure everything was in order. Would definitely use your services again.
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Posted 11 months ago
Ross Robinson. Couldn't have been more helpful. We only place small orders and Ross is always very professional and efficient in everything I need. Altogether really happy.
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Posted 11 months ago
Callum was efficient / professional and great to work with. Will be happy to come back for future orders.
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Posted 11 months ago
Excellent service, easy to order and communicate. Pens arrived exactly how we wanted in a timely manner , very happy - thank you !
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Posted 11 months ago
Liam at Big Bear was ace. Efficient and helpful. Black tote bags arrived very quickly and are excellent quality. Would use again.
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Posted 11 months ago
Callum was great! Rapid response time, all feedback/ amends listened to and executed, super speedy delivery and product looks fantastic! Would absolutely use again, thank-you!
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Posted 11 months ago
Liam at Big Bear was so extremely helpful and very patient. He sourced products and suggested various designs providing visuals when asked. His customer service was outstanding. Very happy with the price and eagerly awaiting our order.
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Posted 11 months ago
Great service from Tyler- fast delivery and great product! Super pleased!
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Posted 11 months ago
I ordered name badges and Callum was pleasant and efficient throughout the whole process.
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Posted 11 months ago
We use Bigbearpromo for our bags, great product and Tyler is always quick to respond and is a pleasure to deal with. Would not hesitate to recommend this business. Thank you!
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Posted 11 months ago
Big Bear Promo is rated 5.0 based on 687 reviews