Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 687 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called in to get some company mugs made and got in touch with Callum Burton, he redirected me to a product that better suited my needs and helped me with the layout of my design and was just what i needed! Very supportive and responsive and has made my experience with Big Bear Promo pleasurable. Thanks Cal all the best!”

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Posted 7 months ago

Dear Aadam, Thank you so much for your 5-star rating of Big Bear Promo! We appreciate your kind words and we're thrilled to hear that Callum Burton was able to assist you with finding the perfect product for your company mugs. It's fantastic to know that Callum went above and beyond to ensure that the layout of your design was just right for your needs. At Big Bear Promo, we strive to provide excellent customer service and we will make sure to pass on your kind words to Callum. Thank you once again for your order!

Posted 7 months ago

“Callum was very helpful and quick to respond during our enquiry stage before ordering. Giving detailed mock ups so we could make an informed decision.”

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Posted 7 months ago

Dear Alex, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your support and taking the time to share your positive experience. We're thrilled to hear that Callum was instrumental in providing exceptional customer service from the very beginning and we'll be sure to pass on your kind comments to him. Once again, thank you for choosing Big Bear Promo. We value your business and look forward to hearing from you again in the future.

Posted 7 months ago

“Callum was easy to communicate with and responded in a great time with any changes that were needed! He answered any questions that I had with the order in great detail.”

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Posted 7 months ago

Dear Gina, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We're glad that Callum was able to provide you with exceptional communication and prompt responses and we'll pass along your gratitude to him. Once again, thank you for choosing Big Bear Promo. We value your satisfaction and look forward to hearing from you again in the future!

Posted 7 months ago

“Fantastic company, Callum responded to my enquiry almost instantly and guided me through the whole process making my order and transaction seemless, the products are great, just what I needed and the delivery was super fast, I will 100% be using Big Bear Promo again and Callum is your go to guy!! I will be recommending to all!!!”

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Posted 7 months ago

Dear Claire, Thank you so much for your fantastic 5-star review of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that your experience with our company was very positive. We're delighted to hear that Callum was able to assist you in such a helpful and efficient manner and that the products you received from us were exactly what you needed. We understand the importance of delivering high-quality products, and we're glad we could meet your expectations. Once again, thank you for choosing Big Bear Promo and for sharing your positive experience with us. We look forward to assisting you with any more printing needs in the future.

Posted 7 months ago

“Good service from Callum and the team”

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Posted 7 months ago

Thanks for leaving a 5-star review of Big Bear Promo! We're delighted to hear you were pleased with the service provided by Callum and the team. We hope to hear from you again in the future.

Posted 7 months ago

“The item arrived swiftly after an efficient order with Ross Robinson. Great communication, very happy to help with my questions, and made sure the product looked great before giving it the final go ahead.”

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Posted 7 months ago

Hi Patrick, We appreciate your taking the time to leave a 5-star review of Big Bear Promo. We're delighted to hear your order arrived quickly and that you enjoyed working with Ross. We'll be sure to pass on your kind comments him and we look forward to hearing from you again in the future.

Posted 7 months ago

“Great service from Big Bear Promotions. Price and quality of the Travel Mugs were excellent. Dealt with Ross Robinson from start to finish, had a short delivery but he sorted it out promptly and delivered the next day. I would highly recommend Big Bear.”

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Posted 7 months ago

Dear Allyson, Thank you so much for taking the time to leave us a 5-star rating for Big Bear Promo! We greatly appreciate your support and feedback. We're thrilled to hear that you had a great experience with our service. It's fantastic to know that you found the price and quality of our Travel Mugs to be excellent. We're especially pleased to hear that Ross Robinson was able to assist you throughout the entire process and promptly resolve any delivery issues you may have encountered. Thank you for your recommendation! We truly value your trust and look forward to hearing from you again in the future.

Posted 7 months ago

“Excellent service from start to finish. I had loads of questions and all were answered promptly by Ross Robinson. The finished product was exactly what I was after and the order arrived perfectly on time (early in fact). I will definitely return to Big Bear for future promotions and highly recommend.”

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Posted 7 months ago

Dear Jane, Thank you so much for awarding Big Bear Promo with a fantastic five-star rating! We are thrilled to hear about your excellent experience with our service from start to finish. We are delighted to know that the final product matched your expectations perfectly and that your order arrived ahead of schedule. Your satisfaction is our top priority, and we are thrilled to have provided a seamless and timely experience. Thank you for considering us for your future promotions. Your recommendation means a lot to us, and we couldn't be happier to have earned your trust.

Posted 7 months ago

“Right from the start of the process I found Josh really helpful and extremely professional. He offered options and made the process really easy. The product arrived today and we are really happy with what Big Bear Promo have supplied.”

Big Bear Promo 5 star review on 9th May 2024

Helpful Report

Posted 7 months ago

Dear Jill, Thank you so much for taking the time to leave us a 5-star rating for Big Bear Promo! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. We are delighted to hear that the products arrived on time for you and you were pleased with the design. If you have any further questions or need assistance in the future, feel free to reach out to us. Thank you once again for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 7 months ago

“Thank you so much to the team for all your help but most especially to Ross Robinson for taking the time to help me with my order. You guided and supported me through the design stage with patience. The final product arrived today and is brilliant. Really happy thanks and can't recommend Big Bear Promo highly enough.”

Big Bear Promo 5 star review on 8th May 2024

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Posted 8 months ago

Dear Steph, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you are extremely happy with our services. We are delighted you were pleased with your trolley coins and we'll be sure to pass on your kind comments to Ross. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again in the future.

Posted 7 months ago

“Ross at Big Bear was very helpful with merchandise for an upcoming event we were holding. Very quick responses and design proofs meant that we were able to complete the order with a quick turnaround, ensuring we had the products on time.”

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Posted 8 months ago

Dear Matthew, Thank you so much for the glowing 5-star rating of Big Bear Promo! We greatly appreciate your kind words and are thrilled to hear that Ross was able to assist you with merchandise for your upcoming event. We are delighted to hear that Ross was very helpful throughout your order. We understand the importance of quick responses and design proofs and we are thrilled that we could deliver on that for you. Thank you again for your wonderful feedback and for choosing Big Bear Promo. We are grateful for your business and look forward to hearing from you in the future.

Posted 7 months ago

“Big Bear Promotion has been so helpful for our last min order. Callum has been very quick with replies and very understanding of changing delivery addresses etc. it has been great would whole heartedly recommend!”

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Posted 8 months ago

Dear Meghan, Thank you so much for your glowing 5-star review of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that our team, especially Callum, has been helpful and efficient in handling your last-minute order. We're glad that we were able to accommodate your changing delivery addresses seamlessly. Once again, thank you for choosing Big Bear Promo. We are here to assist you with any future promotional needs you may have.

Posted 8 months ago

“Great service, great products, super fast production! Ross R was a brilliant account manager and was so helpful addressing any questions I had. Production and delivery was insanely fast (just a few days) and the engraved light-up multichargers look great.”

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Posted 8 months ago

Dear Rachel, Thank you so much for your amazing 5-star rating and wonderful review of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. It's fantastic to hear that Ross provided excellent service and we'll make sure to pass along your compliments to him as well. Once again, thank you for choosing Big Bear Promo. We appreciate your business and hope to hear from you again in the future.

Posted 8 months ago

“Easy communication, great product, efficient service. Thank you”

Big Bear Promo 5 star review on 3rd May 2024

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Posted 8 months ago

Dear Shyam, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support and feedback. We're thrilled to hear that you had an excellent experience with us. We look forward to hearing from you again in the future!

Posted 8 months ago

“Great communication from Callum and order was completed and despatched on time for a exhibition and conference a week later.”

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Posted 8 months ago

Thank you so much for your fantastic 5-star rating of Big Bear Promo! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We couldn't be happier to know that Callum provided excellent communication throughout the process. We're glad that we were able to meet your expectations and deliver your order in time for the exhibition and conference. Thank you again for choosing Big Bear Promo. We look forward to helping you in the future for all your promotional needs!

Posted 8 months ago

“Excellent service really pleased with our cheese boards ! X”

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Posted 8 months ago

Dear Michelle, Thank you so much for taking the time to leave us a 5-star rating for Big Bear Promo! Your feedback is greatly appreciated. We are thrilled to hear that you received excellent service and that you're pleased with your cheese boards! Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 8 months ago

“We needed an order in a hurry and Liam was excellent, helpful, responsive and got us a better deal. Delivery was super quick too.”

Big Bear Promo 4 star review on 2nd May 2024

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Posted 8 months ago

Thank you so much for taking the time to leave a 4-star rating for Big Bear Promo! We truly appreciate your feedback and support. We are thrilled to hear that Liam provided excellent service during your order and that the delivery was super quick for you. Thank you once again for your kind words, and we hope to have the pleasure of hearing from you again in the future.

Posted 8 months ago

“Josh from Big Bear is fab! Clear communication, quick to respond and deliver. Wristbands were high quality so very pleased with service and product”

Big Bear Promo 5 star review on 2nd May 2024

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Posted 8 months ago

Dear Libby, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear about your exceptional experience. We are delighted to know that you are pleased with both our service and the high-quality wristbands we provided. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 8 months ago

“I would like to thank Ross Robinson for his assistance from start to finish. He has been very easy and responsive to communicate with and was very accommodating to our evolving needs. I will certainly continue to work with BigBear Promo and highly recommend their services!”

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Posted 8 months ago

Thank you, Valeria, for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Furthermore, we would like to express our gratitude to Ross Robinson for his exceptional assistance throughout the process. We are thrilled to hear that you will continue working with us and even more delighted that you highly recommend our services. Thank you once again for choosing Big Bear Promo, and we look forward to hearing from you again in the future!

Posted 8 months ago

“Amazing customer service - Joe was fantastic!”

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Posted 8 months ago

Dear Tia, Thank you so much for your fabulous 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to know that you had a great experience with us. We're delighted to hear Joe provided amazing customer service and we'll be sure to pass on your kind words to him. Once again, thank you for your fantastic rating and for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 8 months ago

Big Bear Promo is rated 5.0 based on 687 reviews