Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 687 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a great experience doing business with BigBearPromo. We ordered bespoke custom designed playing cards and were really impressed with the final product. The print, finish and card-feel was great. I was looked after by Louis, who was great from start to finish, was very accommodating and gave updates throughout the process from proofing, production and then delivery. Very happy with the service - would definitely do business again in the future!”

Big Bear Promo 5 star review on 18th April 2024

Helpful Report

Posted 8 months ago

Dear Jack, Thank you so much for your fantastic 5-star rating for Big Bear Promo! We are thrilled to hear that you had a great experience doing business with us. We are delighted that you were impressed with the bespoke custom designed playing cards you ordered. It's wonderful to know that the print, finish, and card-feel met your expectations and left a great impression on you. We are glad to hear that Louis kept you updated throughout the process, from proofing to production and ensured a smooth delivery. Your satisfaction means the world to us, and we are overjoyed to hear that you are very happy with our service. Thank you once again for choosing Big Bear Promo!

Posted 8 months ago

“I've been dealing with Joe on multiple occasions and we receive excellent service time and time again. Great communication skills, he keeps me up to date on tracking and makes sure the items will be delivered on time or even before expected.”

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Posted 8 months ago

Dear Ellie, Thank you so much for your glowing 5-star review of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you have had excellent experiences with us again. We strive to provide top-notch service to all our valued customers, and it's fantastic to know that Joe has been able to meet and exceed your expectations. Once again, thank you for your kind words and for choosing Big Bear Promo. We can't wait to hear from you again.

Posted 8 months ago

“Couldn't find the exact product that I wanted until I came across it on Big Bear Promo. Tyler Sheppard sealed the deal, he got me all the info I needed to make sure I was purchasing the right merchandise for our event. Good customer service all the way through! Thanks Tyler!”

Helpful Report

Posted 8 months ago

Dear Emma, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that our customer service provided by Tyler. Thank you once again for your support and for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 8 months ago

“Really happy with products , easy company to work and communicate with , delivery on time and well packed would highly recommend them . Chap I dealt with was Liam most helpful and replied quickly to any emails .”

Big Bear Promo 5 star review on 16th April 2024

Helpful Report

Posted 8 months ago

Dear William, Thank you so much for giving Big Bear Promo a fantastic 5-star rating! We truly value your support and are thrilled to hear that you had a positive experience with our company. We are delighted to hear that you were really happy with our products and found Big Bear Promo to be an easy company to work and communicate with. Ensuring timely delivery and secure packaging is a top priority for us, so we are glad that we met your expectations in these aspects. We appreciate your kind words in recommending our services. Once again, thank you for your kind words and for choosing Big Bear Promo. We can't wait to hear from you again.

Posted 8 months ago

“The service was both fast and precise. The turnaround on quite a big order of notebooks was completed very quickly to our exact requirements. Ross Robinson was extremely helpful throughout. Would definitely use Big Bear Promo again.”

Helpful Report

Posted 8 months ago

Dear Rantz, Thank you so much for taking the time to leave us a 5-star rating for Big Bear Promo! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our service. It brings us joy to know that we were able to meet your expectations with the quick turnaround of your notebook order. We're please Ross was very helpful throughout your order and we'll be sure to pass on your kind comments. Thank you again for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 8 months ago

“Excellent customer communications from Liam Benson who interpreted our design needs for a Trolley Coin very well. The result is a lovely gift in our church Welcome Pack for newcomers to the village. Great work at a very reasonable price. Well done Liam - and the production team too!”

Helpful Report

Posted 8 months ago

Dear Louise, Thank you so much for giving Big Bear Promo a 5-star rating! We greatly appreciate your feedback and are thrilled that you are satisfied with our service. We are especially grateful for your kind comments regarding Liam Benson's excellent customer service. We always strive to provide great work at a very reasonable price, and your recognition of our efforts means a lot to us. We will make sure to pass on your kind words to him. Thank you once again for choosing Big Bear Promo. If there's anything else we can assist you with in the future, please don't hesitate to let us know.

Posted 8 months ago

“I've been working with Big Bear Promo for the past months, in particular with Joe, and I'm very satisfied with the level of service and quality of thr products received. I would absolutely recommend them!”

Helpful Report

Posted 8 months ago

Thank you so much, Lorenzo, for giving Big Bear Promo a stellar 5-star rating! We truly appreciate your kind words and your recommendation. We are delighted to hear that you have been working with us, especially Joe, and that you are satisfied with the level of service and the quality of products you have received. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We look forward to hearing from you again in the future!

Posted 8 months ago

“I recently had the pleasure of working with Big Bear on a project that required some adjustments to our logo. I would like to express my sincere gratitude for their exceptional service and to extend a special thank you to Tyler Sheppard for his invaluable assistance throughout the process.”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic 5-star rating of Big Bear Promo! We are truly grateful for your kind words and support. We take great pride in providing exceptional service, and Tyler Sheppard is indeed an invaluable asset to our team. We're thrilled to hear that his assistance throughout the process was helpful and appreciated. We'll make sure to pass along your gratitude to him. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 8 months ago

“I'm very pleased with my order with Big Bear Promo. Joe helped me through each step of the process, and he ensured I was happy with the design and the products. I will order again, and I recommend 100%. Communication is excellent and I got quick replies.”

Helpful Report

Posted 8 months ago

Thank you so much, Ana, for your wonderful 5-star rating of Big Bear Promo! We greatly appreciate your kind feedback and are thrilled to hear that you are pleased with your order. Joe, our team member, goes above and beyond to ensure a seamless experience for our customers, and we're glad that he provided excellent assistance throughout the entire process. We are delighted that you are happy with the design and products, and it's great to know that the communication was exceptional, with quick replies. Your recommendation means the world to us, and we can't wait to work with you again in the future.

Posted 8 months ago

“I have placed my order with Callum and the level of service that I have received was superb! Very efficient communication and production. Quality of the ornament that I have ordered is excellent! I would totally recommend Big Bear if you need any branded merch to be produced quickly.”

Helpful Report

Posted 8 months ago

Dear Francesca, Thank you so much for giving Big Bear Promo a 5-star rating! We greatly appreciate your kind words and recommendation. We're thrilled to hear that you had such a positive experience with Callum and that you found our service to be superb. It's fantastic that you are pleased with the quality of the ornament you ordered. We strive to deliver products of the highest quality to meet our customers' expectations. Once again, thank you for taking the time to leave us your positive feedback. We truly value your support and recommendation.

Posted 8 months ago

“From initial enquiry through to delivery Ross Robinson at Big Bear was so helpful and dealt with every question we asked professionally and price quoted was very good. The speed the mugs arrived from point of order was impressive. The quality of the print on the mugs is exceptional, they look fantastic and exceed expectations.”

Helpful Report

Posted 8 months ago

Dear Chris, Thank you so much for awarding us with a perfect 5-star rating for your experience with Big Bear Promo. We're delighted to hear Ross was very helpful throughout your order and that you were pleased with the pricing. Also it's great to hear the mugs arrived quickly and looked fantastic. Thank you again for your delightful review and for choosing Big Bear Promo. We look forward to hearing from you again in the future.

Posted 8 months ago

“Quick, professional, reasonable cost, great comms throughout - would recco to anyone...”

Helpful Report

Posted 8 months ago

Dear Stuart, Thank you so much for your impeccable 5-star rating of Big Bear Promo! We are thrilled to hear that our service met all your expectations. It is always a pleasure to receive such positive feedback, especially regarding our communication throughout the process. We greatly appreciate your kind words and recommendation. We look forward to hearing from you again in the future and ensuring that we continue to meet your expectations. Thank you once again for choosing Big Bear Promo.

Posted 8 months ago

“I have had the pleasure of dealing with Tyler Sheppard and can't emphasize enough how professional, helpful and friendly he has been. He is eager to help and puts the customer at the heart of the transaction. He is a true asset to the team a Big Bear and I would personally recommend Big Bear to my professional network off the back of my interaction with Tyler. We can't wait for our pedometers to arrive and thank goodness for Tyler's keen eye for detail otherwise I would only have ordered 1 in stead of the 100 we needed! the price is super reasonable and the quality looks great too. It has been a pleasure doing business with Big Bear.”

Helpful Report

Posted 9 months ago

Dear Fiona, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your feedback and are thrilled that you had such a positive experience with our team. We are delighted to hear that Tyler provided you with exceptional service. He is dedicated to ensuring customer satisfaction and always goes the extra mile. We are so glad you are satisfied with the pricing, quality, and overall experience. We strive to provide top-notch products and service to all our valued customers. Thank you once again for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 8 months ago

“Ella was brilliant over some very last minute needs for a ChloBo PR event - she was super responsive with alternative options and bringing things in within budget. Will certainly be using Big Bear Promo and Ella especially for all future merch needs.”

Big Bear Promo 5 star review on 8th April 2024

Helpful Report

Posted 9 months ago

Dear Alice, Thank you so much for your glowing 5-star review of Big Bear Promo! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our services. We're delighted to hear that Ella's responsiveness and ability to provide alternative options within budget made such a positive impact. We'll make sure to share your appreciation with her! Thank you once again for choosing Big Bear Promo and for taking the time to leave such a wonderful review.

Posted 8 months ago

“Very quick and efficient, great pricing and quality also”

Helpful Report

Posted 9 months ago

Dear Sheree, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your support and are thrilled to hear that you found our service to be very quick and efficient. Our team strives to provide great pricing and maintain high-quality standards. Your kind words mean a lot to us! Thank you again for choosing Big Bear Promo. We look forward to hearing from you in the future.

Posted 8 months ago

“Great service!”

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Posted 9 months ago

Thanks for the review Harry!

Posted 9 months ago

“We ordered some branded hi-lighter pens - the quality was great and they arrived promptly, thanks”

Helpful Report

Posted 9 months ago

Hi Camilla, Thank you so much for your wonderful 5-star rating of our company, Big Bear Promo. We are thrilled to hear that you enjoyed your experience with us! We are glad to know that you were pleased with your order of highlighter pens and found the quality to be great. Thank you once again for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 9 months ago

“Tyler went the extra mile to make sure that my order was placed and delivered when I needed it. First time ordering and Tyler’s help really stood out and got the job done.”

Big Bear Promo 5 star review on 4th April 2024

Helpful Report

Posted 9 months ago

Dear Chris, Thank you so much for giving Big Bear Promo a 5-star rating! We greatly appreciate your positive feedback. We are thrilled to hear that your first-time ordering experience with us was exceptional and we'll be sure to pass on your kind comments to Tyler. Thank you once again for choosing Big Bear Promo and we look forward to hearing from you again in the future!

Posted 9 months ago

“We placed an order with Tyler and he has been really helpful with getting everything over the line. He has also assisted in us having the items delivered overseas which although proved to be a difficult task, he managed to get everything sorted for us! Thank you Tyler.”

Helpful Report

Posted 9 months ago

Dear Emma, Thank you so much for your wonderful 5-star rating of Big Bear Promo! We truly appreciate your kind feedback and are delighted to hear that you were satisfied with our service. We also wanted to express our gratitude for your kind words about Tyler. It's great to her he went above and beyond to help you with your order, including the challenging task of delivering the items overseas. Once again, thank you for choosing Big Bear Promo. If you have any further questions or requests, please don't hesitate to reach out.

Posted 9 months ago

“Placed an order and Callum Burton was straight onto it and happy to make amendments where I requested. Despatched very quickly, one happy customer.”

Helpful Report

Posted 9 months ago

Thank you so much for awarding Big Bear Promo with a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear about your positive experience. We are delighted that Callum was able to assist you promptly and accommodate your requests to ensure your complete satisfaction. Once again, thank you for choosing Big Bear Promo. We can't wait to hear from you again!

Posted 9 months ago

Big Bear Promo is rated 5.0 based on 687 reviews