Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 685 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My contact Joe Rinman is always so helpful, nothing is to much trouble, really makes my job so much easier, thanks Joe.”

Helpful Report

Posted 2 months ago

Dear Michelle, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We greatly appreciate your support and are thrilled you had a positive experience with us. We're especially grateful for your kind words about Joe. It means a lot to us that his dedication and helpfulness made the ordering process easy for you. We'll make sure to pass on your gratitude! Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again in the future. Best regards, Big Bear Promo

Posted 2 months ago

“Liam has been so helpful and patient as we worked out every detail to make sure the products are just what we need for our first order. We look forward to receiving the new notebooks. Thanks Liam!”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that we have met your expectations. We're delighted to pass along your kind words to Liam. It's great to hear he has been incredibly helpful and patient throughout, ensuring you were satisfied with your products. If you have any further questions or need assistance, please do not hesitate to reach out. We value your business and look forward to hearing from you again. Best regards, Big Bear Promo

Posted 2 months ago

“Liam at Big Bear Promo made the ordering experience very easy. We ordered 4 types of products, all personalised for a show, and he was happy to amend our options several times until we got it right. Efficient and attentive service.”

Helpful Report

Posted 2 months ago

Dear Melissa, Thank you so much for your glowing 5-star rating of Big Bear Promo! We truly appreciate your feedback and support. We're delighted to hear Liam made the ordering process easy for you and that you were happy with all your products. Once again, we thank you for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again in the future! Best regards, The Big Bear Promo Team

Posted 2 months ago

“Joe was very helpful - we had a last minute enquiry for a large badge of custom chocolate, his replies were almost immediate and he was able to turn our order around in about a week. Came on time as promised and we were very happy with how it looked and tasted! thanks again Joe and Big Bear Promo”

Big Bear Promo 5 star review on 8th October 2024

Helpful Report

Posted 2 months ago

Dear Katherine, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We greatly appreciate your kind feedback and are thrilled to hear that we were able to meet and exceed your expectations. We are delighted that we could deliver your order within a week and we'll be sure to pass on your kind comments to Joe. It brings us great joy to know that you were pleased with both the appearance and taste of the chocolates. Once again, thank you for choosing Big Bear Promo. We truly value your support and look forward to hearing from you again. Best regards, The Big Bear Promo Team

Posted 2 months ago

“Excellent service from Tyler Sheppard. Proofs received quickly and ordered delivered within a week of being placed. Would definitely use again.”

Big Bear Promo 5 star review on 7th October 2024

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful 5-star rating! We want to extend our sincere gratitude for highlighting the exceptional service provided by Tyler. We're pleased to know that his efforts in delivering quick proofs and ensuring timely delivery have been recognised. We look forward to hearing from you again. Warm regards, The Big Bear Promo Team

Posted 2 months ago

“Great communication from Ross, very fast turnaround, happy to make changes when requested and to send out samples. Thanks Ross!”

Helpful Report

Posted 2 months ago

Thank you so much for your incredible 5-star rating of Big Bear Promo! We greatly appreciate your kind words and are thrilled you had a positive experience. We're glad to hear that the turnaround time was fast and that Ross was more than happy to accommodate your requests for changes and even send samples. Once again, thank you for choosing Big Bear Promo and we look forward to hearing from you again. Warm regards, Big Bear Promo

Posted 2 months ago

“Tyler at BigBear was brilliant. He was patient and very helpful throughout the whole process, always very quick to respond. When our rulers needed returned for an additional print, he was again more than helpful with it all. We're delighted with how our rulers have turned out and would definitely order from here again :)”

Helpful Report

Posted 2 months ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We really appreciate your kind words and are thrilled to hear that Tyler provided you with excellent service. It's wonderful to know that you are delighted with how your rulers turned out and we would be more than happy to assist you with any future orders. Thanks again for choosing Big Bear Promo!

Posted 2 months ago

“Liam at Big Bear was great to deal with. Great communication and patience throughout.The branded PVC luggage tags were excellent quality and the client was delighted. I would highly recommend talking to Liam.”

Helpful Report

Posted 2 months ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We sincerely appreciate your kind words and recommendation. We are overjoyed to hear that the luggage tags exceeded your expectations in terms of quality and that your client was delighted with them. We'll be sure to pass on your kind words to Liam. Thank you again for choosing Big Bear Promo, and we look forward to hearing from you again in the future!

Posted 2 months ago

“Ordered from BBP a few times now and dealt with Ross Robinson every time. He's been been very helpful and efficient and very happy with the service provided.”

Helpful Report

Posted 2 months ago

Dear Vicky, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you are happy with your experience with Big Bear Promo. We are especially grateful for your kind words about Ross. Thank you again for choosing Big Bear Promo. We look forward to hearing from you in the future! Best regards, The Big Bear Promo Team

Posted 2 months ago

“Louis was great, from first contact he helped with any questions. Amazing products. Will be back in the future.”

Helpful Report

Posted 2 months ago

Dear Laura, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with us. We're glad to hear that Louis provided exceptional customer service from the very beginning. Again, Thank you for your kind words and for choosing Big Bear Promo. Best Regards, Big Bear Promo

Posted 2 months ago

“I've a number of branded merchandise orders through Liam over the last couple of years and he has been so helpful each time. Great service all round.”

Helpful Report

Posted 2 months ago

Thank you so much, Laura, for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and support. We're thrilled to hear that Liam has been consistently helpful and provided excellent service every time. Once again, we sincerely appreciate your support and trust in Big Bear Promo. We look forward to hearing from you again in the future!

Posted 2 months ago

“What a fantastic service from start to finish! From my first contact with Josh Turner I was super impressed - he answered my online query immediately and came up with a draft of the product I was interested in almost within minutes. Delivery of the item was earlier than expected and we’re super pleased with the end product. We will definitely use Big Bear Promo again”

Helpful Report

Posted 2 months ago

Dear Helen, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We are thrilled to hear that you had such a positive experience with our service, from your initial contact with Josh Turner to the prompt delivery and satisfaction with the end product. We are glad that we could exceed your expectations, and we look forward to hearing from you again in the future. Best regards, Big Bear Promo Team

Posted 2 months ago

“ANDREW WAS ABSOLUTELY AMAZING. PRODUCTS DELIVERED ON TIME, VERY GOOD AND FAST SERVICE. HIGHLY RECOMMENDED”

Helpful Report

Posted 2 months ago

Thank you so much, Emmanuel, for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. Your recommendation means a lot to us. Thank you once again for choosing Big Bear Promo. We look forward to hearing from you again soon!

Posted 2 months ago

“I've placed a few branded merchandise orders through Liam, he has been so helpful each time and the prices have been very competitive. The quality of the products is great and we will definitely be a returning to Liam when we're running low on our branded tape measures and other items.”

Helpful Report

Posted 2 months ago

Dear Sian, Thank you so much for giving Big Bear Promo a glowing 5-star rating! We truly appreciate your feedback and are thrilled you had a positive experience with us. We want to extend our gratitude for your kind words regarding Liam and it's great to hear he's been consistently helpful throughout your orders. We're also thrilled that you are pleased with the quality of our products, especially your branded tape measures. Thank you for choosing Big Bear Promo, and we look forward to hearing from you in the future! Warm regards, Big Bear Promo

Posted 2 months ago

“From enquiry, through design, to final delivered product, Joe was always just an email or phone call away to ensure the order went smoothly. Great product, delivered on time and will now be placed in the hands of each of the finishers of our running club's 10K Trail Race.”

Big Bear Promo 5 star review on 4th October 2024

Helpful Report

Posted 2 months ago

Thank you so much for your stellar 5-star rating of Big Bear Promo! We greatly appreciate your kind words and feedback. We're delighted to hear you enjoyed working with Joe and are pleased you're happy with your printed mugs. Once again, thank you for choosing Big Bear Promo. We look forward to working with you again in the future! Best regards, Big Bear Promo

Posted 2 months ago

“Callum was a total superstar! Helpful, quick and efficient. Made sure my last minute order got here in time. Hugely grateful!!”

Helpful Report

Posted 2 months ago

Thank you so much for your incredible 5-star rating of Big Bear Promo! We greatly appreciate your positive feedback and are thrilled to hear about your fantastic experience with our services. We are particularly grateful for your kind words about Callum. We understand the importance of timely deliveries and are glad your order arrived on time. Thank you once again for choosing Big Bear Promo. We genuinely appreciate your support and look forward to hearing from you again. Warm regards, Big Bear Promo

Posted 2 months ago

“Josh was great, very quick and responsive, quality product”

Helpful Report

Posted 2 months ago

Thank you so much for your amazing 5-star rating! We truly appreciate your kind words about our service at Big Bear Promo. It's wonderful to hear that Josh was able to provide you with fast and responsive assistance while delivering a high-quality product. Once again, thank you for choosing Big Bear Promo. We look forward to serving you again in the future! Best regards, Big Bear Promo

Posted 2 months ago

“Have dealt with Ross for a while now, always returns quotes promptly and efficiently processes my orders which are delivered on time. Having worked myself in the print trade in Leicester, Big Bear Promo has always had a good solid reputation for quality products and good print quality. Would always recommend them!”

Helpful Report

Posted 2 months ago

Dear David, Thank you so much for taking the time to leave us a 5-star rating for Big Bear Promo. We greatly appreciate your continued trust and support. We're thrilled to hear you enjoyed working with us again, and we'll be sure to pass on your kind comment to Ross. Once again, we can't thank you enough for recommending us. If you ever need anything else, please do not hesitate to reach out to us. Warmest regards, Big Bear Promo

Posted 2 months ago

“Ross was very helpful and super quick at getting our order costed and sent out in plenty of time for the show”

Helpful Report

Posted 2 months ago

Dear Kerry, Thank you so much for your fantastic 5-star rating and review of Big Bear Promo! We are thrilled to hear that Ross provided such excellent assistance to you and was super quick in processing your order. If you have any further requests or inquiries, please don't hesitate to reach out. Best regards, Big Bear Promo Team

Posted 2 months ago

“Liam's exceptional customer service made the entire ordering process a breeze. He was knowledgeable, friendly, and went above and beyond to ensure I was satisfied. Highly recommend!”

Helpful Report

Posted 2 months ago

Thank you so much for your stellar 5-star rating, Alice! We are thrilled to hear that Liam's exceptional customer service made the entire ordering process a breeze for you. We'll be sure to pass on your kind comments to him. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing Big Bear Promo!

Posted 2 months ago

Big Bear Promo is rated 5.0 based on 685 reviews