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Big Bear Promo Reviews

5.0 Rating 687 Reviews
100 %
of reviewers recommend Big Bear Promo
5.0
Based on 687 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Big Bear Promo 5 star review on 3rd December 2024
Jackie Donnelly
Big Bear Promo 5 star review on 28th November 2024
Anonymous
Big Bear Promo 5 star review on 25th November 2024
Talent Locker
Big Bear Promo 5 star review on 22nd November 2024
Arti
Big Bear Promo 5 star review on 21st November 2024
Jonas
Big Bear Promo 5 star review on 19th November 2024
Clair Griffiths
Big Bear Promo 5 star review on 19th November 2024
Anonymous
97
Anonymous
Anonymous  // 01/01/2019
Really professional fast service with Louis and the team paying attention to detail that we wanted nothing was to much hassle to get the job rite thanks guys
Helpful Report
Posted 10 months ago
Dear Andi, Thank you so much for your amazing 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a great experience with Louis and the team. We pride ourselves on providing a professional and fast service, and it's wonderful to know that we were able to pay attention to every detail you wanted. We sincerely appreciate your support and look forward to serving you again in the future. Thank you once again for choosing Big Bear Promo!
Posted 10 months ago
Liam was so helpful in making our print order vision come to life, providing quick and clear mock up designs. The turnaround time was fast and Liam was great at ensuring they got to us by the requested date! Great service and products look fab, thanks again!
Helpful Report
Posted 10 months ago
Dear Sarah-Jane, Thank you so much for your glowing 5-star rating of Big Bear promo! We truly appreciate your kind words and are delighted to hear that Liam was very helpful throughout your order. We're thrilled that the mock-up designs were quick and clear and that Liam ensured a fast turnaround time. It's fantastic to know that you are happy with both our service and the fabulous look of the products. We couldn't be more grateful for your support and recommendation. Should you need any further assistance in the future, please don't hesitate to reach out. Thanks again!
Posted 10 months ago
Just received our order and we are over the moon with it! Exactly what we were looking for! Ross was more than helpful, he replied quickly and answered every question I had. Extremely happy with the service. Thanks again Ross!
Helpful Report
Posted 10 months ago
Dear Lauren, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We are absolutely thrilled to hear that you are over the moon with your recent order and we were able to provide exactly what you were looking for. We're delighted to hear that Ross went above and beyond to assist you with your order and it's fantastic to know that our efforts made a positive impact on your experience. Once again, thank you for your kind words and for choosing Big Bear Promo. We truly appreciate your business and we look forward to hearing from you again in the future!
Posted 10 months ago
We had some notebooks made for an event and they were great quality, exactly as described. Fast delivery, great customer services, I would recommend!
Helpful Report
Posted 10 months ago
Dear Portia, Thank you so much for your amazing 5-star rating and review of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. It is fantastic to know that the notebooks met your expectations in terms of quality and matched the description perfectly. We pride ourselves on delivering top-notch products that our customers can rely on. We are also delighted to hear that our customer service exceeded your expectations and your order was delivered quickly for you. Once again, thank you for recommending us! It means the world to us to have your support and trust. We truly value your business and look forward to hearing from you again in the future.
Posted 10 months ago
I worked with Liam B to get some badges made for our company event, we were very happy with the service from start to finish, Liam was fantastic, very professional and kept me well informed throughout the process and we were very happy with the finished product, would highly recommend.
Helpful Report
Posted 10 months ago
Thank you so much, Rosie, for giving Big Bear Promo a 5-star rating! We are thrilled to hear that you had a fantastic experience working with Liam to get badges made for your company event and we'll be sure to pass on your kind comments to him. We are glad that you were pleased with the end result and we truly appreciate your recommendation. If you need any further promotional items in the future, please don't hesitate to reach out. Thank you once again!
Posted 10 months ago
Great service from Tyler S, extremely helpful with quotes and proof of product before we confirmed. Delivery was fab! was delivered within 2 days and quality was outstanding. Have already recommended to other establishment's who are now enquiring about orders.
Helpful Report
Posted 10 months ago
Thanks for taking the time to leave a review! We're delighted to hear Tyler provided great customer service processing your order quickly for you so that it was delivered within 2 days. Thank you again for recommending us and we hope to hear from you again in the future.
Posted 10 months ago
Frequent customer with Big Bear Promo, Ross is always incredibly helpful and orders are quick and reliable.
Helpful Report
Posted 10 months ago
Dear Abbie, Thank you so much for your fantastic 5-star rating! We sincerely appreciate your support and are thrilled to hear that you are a frequent customer with us. We are delighted to hear Ross provided exceptional assistance, ensuring that all your orders are promptly processed and delivered reliably. Thank you once again for choosing Big Bear Promo and we look forward to hearing from you again in the future.
Posted 10 months ago
Tyler good good man
Helpful Report
Posted 10 months ago
Thanks for the review Luke! We're pleased to hear you enjoyed working with Tyler and we hope to hear from you again.
Posted 10 months ago
Used Andrew a few times now and cannot fault service at all, any questions I have, sorted within and hour and the turnaround of the items are very quick. Will continue to use Andrew.
Helpful Report
Posted 10 months ago
Dear Jamie, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you have been consistently satisfied with our service. It's fantastic to know that Andrew has provided great customer service with every order. Moreover, we strive to ensure a speedy turnaround time for all the items ordered. We are grateful for your continued trust and loyalty. Please don't hesitate to reach out if you need any further assistance. We look forward to hearing from you again in the future!
Posted 10 months ago
Andrew was extremely supportive with what I wanted to design. He was able to work within my deadline and I was pleased with what I received. I would definitely work with the company in the future and will recommend to colleagues.
Helpful Report
Posted 10 months ago
Dear Harper, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We greatly appreciate your support and your recommendation. We are thrilled to hear that Andrew provided you with exceptional support and guidance with your order. Also, we are delighted to learn that Andrew was able to meet your deadline while exceeding your expectations with the final result. Thank you again for your rating and kind words. We look forward to working with you in the future, and we are here to assist you with any printing needs you may have.
Posted 10 months ago
Excellent service by Tyler - Product was delivered ontime - they looked amazing.
Helpful Report
Posted 10 months ago
Dear Ajay, Thank you so much for the fantastic 5-star rating you gave us at Big Bear Promo! We truly appreciate your positive feedback and kind words. We are delighted to hear that you had an excellent experience with us. It's great to hear Tyler did a phenomenal job ensuring that your product was delivered on time and we're thrilled to know that they looked amazing as well. Thank you once again for your wonderful review! We look forward to hearing from you again in the future.
Posted 10 months ago
quick turnaround and product looked great thank you
Helpful Report
Posted 10 months ago
Thanks for the review Katy! We're pleased to hear your order went smoothly and you were happy with the quality of the product. We hope to hear from you again.
Posted 10 months ago
The personalised screen cleaners we ordered were perfect. The quality of the product was good and we were worried about how our logo would transfer but Andrew assured us they'd look good and they did! Really happy with this product and will be ordering more in the future. Delivery was quick and they arrived in time for our event too, which was a bonus!
Helpful Report
Posted 10 months ago
Dear Polly, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We greatly appreciate your kind words and are thrilled to hear that you were delighted with your order of screen cleaners. It's wonderful to know that the quality of the product met your expectations and and that the screen cleaners arrived in time for your event. We understand the importance of timely delivery, and we're thrilled that everything worked out perfectly for you. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again.
Posted 10 months ago
Tyler was brilliant - he managed to find a product that we needed in an extremely short time frame, and when the products arrived only 3 working days later, they looked amazing. It's the second time I'm using Big Bear Promo, and I know I'll be coming back to them whenever I need branded products.
Helpful Report
Posted 10 months ago
Hi Xenia, Thank you so much for leaving us a 5-star rating! We greatly appreciate your kind words and continued support. We're thrilled to hear that Tyler was brilliant in finding the product you needed in such a short time frame and we're delighted that the products arrived promptly and looked amazing! We're grateful to have you as a returning customer, and we look forward to providing you with more top-quality branded products whenever you need them. Thank you again for choosing Big Bear Promo!
Posted 10 months ago
Joe was incredibly speedy and helpful. We were very satisfied with the quality of the goods and his price could not be beat!
Helpful Report
Posted 10 months ago
Dear Grace, Thank you so much for taking the time to rate us with a perfect 5 stars! We greatly appreciate your kind feedback and are thrilled to hear that you had a satisfying experience with us. We are delighted to hear Joe was very quick and helpful with your order and we'll be sure to pass on your kind comments to him. Also, we are ecstatic that you were pleased with the quality of the products and pricing. Once again, thank you for choosing Big Bear Promo and for sharing your delightful experience with us. We look forward to assisting you with any future printing needs.
Posted 10 months ago
Excellent service by Joe Riman - we initially struggled to find a supplier who could print on a large enough area on our towels, but he helped to identify one. Towels look great.
Helpful Report
Posted 10 months ago
Thank you so much for your outstanding 5-star review of Big Bear Promo! We greatly appreciate your kind words and are thrilled to hear that you were satisfied with our service. We're pleased to hear Joe was able to assist you with the specific printing requirements for the towels and we will make sure to pass on your compliments to him. It brings us immense joy to know that your towels turned out great! Your satisfaction is our priority, and we're grateful for the opportunity to provide excellent service. Once again, thank you for taking the time to share your positive feedback. We look forward to hearing from you again in the future.
Posted 10 months ago
James and Louis are fabulous to deal with, quick to quote and everything comes in according to our deadlines. Top Job!
Helpful Report
Posted 10 months ago
Hi Alison, Thanks for taking the time to leave a 5-star review! We're pleased to hear you had a positive experience with Big Bear Promo and enjoyed dealing with James and Louis. We look forward to hearing from you again in the future.
Posted 10 months ago
Josh was superb, always prompt in his replies, polite, and very helpful. Would highly recommend!
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Posted 10 months ago
Hi George, Thanks for taking the time to leave a review! We're pleased to hear Josh provided excellent customer service and was very prompt with replies, we'll be sure to pass on your kind words. Thank you for the recommendation and we look forward to hearing from you again.
Posted 10 months ago
Made some promotional jute shopping bags for us. Excellent quality & great price. Thanks
Helpful Report
Posted 10 months ago
Dear Abbas, Thank you so much for your fantastic 5-star rating! We greatly appreciate your kind words. We are delighted to hear you were pleased with the jute shopping bags for you and found the quality to be excellent. It is always our top priority to provide products that meet our customers' expectations. Once again, thank you for choosing Big Bear Promo. We truly value your business and look forward to hearing from you again in the future.
Posted 10 months ago
We have now made our second order with BigBearPromo and both times have been 5* experiences. Both times i have dealt with Louis and i dont have a single complaint. Super helpful, every little requirement was met, delivery was snappy and the end product very good qaulity - i will continue to use him and his company in the future.
Helpful Report
Posted 10 months ago
Thank you so much for your 5-star rating and for choosing Big Bear Promo for your promotional needs. We greatly appreciate your continued trust and loyalty. It's fantastic to hear that both of your experiences with us have been top-notch. We'll be sure to pass on your kind words to Louis. Thank you once again for your kind words and for your ongoing support. We look forward to hearing from you in the future!
Posted 10 months ago
Big Bear Promo is rated 5.0 based on 687 reviews