Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 685 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ross is always extremely helpful, products are good quality and arrive quickly. :)”

Big Bear Promo 5 star review on 15th August 2024

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Posted 3 months ago

Thank you so much for giving Big Bear Promo a glowing 5-star rating! We're thrilled that you find our products to be of good quality and that they arrived quickly. We'll be sure to pass on your kind comments to Ross and we look forward to hearing from you again.

Posted 3 months ago

“I ordered name badges with the expert assistance of Sam Lewis. His quick and informative replies were a great help and provided me with confidence in BigBearPromotions. The badges have arrived way ahead of schedule and I'm really pleased with the finish and quality”

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Posted 4 months ago

Thank you so much for your excellent 5-star rating of Big Bear Promo! We truly appreciate your support and we're thrilled to hear that you are pleased with the name badges you ordered. It's also fantastic to know that the badges arrived ahead of schedule and that you are happy with the finish and quality. We look forward to hearing from you again in the future!

Posted 4 months ago

“The WI, that I am a committee member of, have recently used Big Bear Promotions for an order of 72 bone china mugs. The mugs were in memory of our President who had recently died. We looked at several companies to produce the mugs and requested quotes. On receiving the replies I decided to go with Big Bear Promotions as I liked the tone of the email from Josh Turner. Josh dealt with our request very promptly and suggested several options. He was very helpful with the design and the colours of the mugs. Once ordered the mugs were dispatched to us very quickly from the manufacturers. On arrival, however, there were some breakages which again Josh sorted very quickly without any fuss. Thank you to Big Bear Promotions for your ease of ordering and prompt service. We are now enjoying our cups of tea at WI meetings from our beautiful bone china mugs and remembering our past President.”

Big Bear Promo 5 star review on 12th August 2024

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Posted 4 months ago

Dear Jo, Thank you so much for sharing your wonderful 5-star rating of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you're satisfied with our products and service. We are honoured to have provided you with bone china mugs for a meaningful tribute in memory of your president. It's fantastic to know that you found our prompt and helpful service to be top-notch. We understand the importance of attention to detail, especially when it comes to the design and colours of the mugs. We apologize for the breakages upon arrival, but we're glad to hear that Josh promptly resolved the issue without any hassle. Once again, thank you for choosing Big Bear Promotions and for sharing your positive experience. We hope those beautiful bone china mugs bring joy and fond memories during your WI meetings. Should you ever need our assistance in the future, please don't hesitate to reach out. Warmest regards, Big Bear Promo

Posted 4 months ago

“We needed key fobs for a car club, the system was easy to use, Callum was great and the product was fine. What's not to like?”

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Posted 4 months ago

Dear Jon, Thank you so much for taking the time to leave us a 5-star rating for Big Bear Promo! We are pleased to know that our system was easy to use and that Callum provided you with great assistance. It's wonderful to hear that you found the product to be satisfactory as well. We look forward to hearing from you again!

Posted 4 months ago

“I have ordered through Josh Turner at Big Bear Promo a number of times now. He is always quick to respond and very helpful. I was dubious at first being an online only company but the quality has always been excellent and delivery quick.”

Big Bear Promo 5 star review on 9th August 2024

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Posted 4 months ago

Dear Jackie, Thank you so much for giving Big Bear Promo a 5-star rating! We greatly appreciate your kind words and are thrilled to hear that you have had a positive experience with us. We are delighted that Josh has been able to provide you with exceptional service. Our team takes pride in being responsive and helpful to ensure a smooth ordering process for our valued customers like yourself. Your trust means a lot to us, and we're glad that our products have consistently met your expectations in terms of quality and timely delivery. Thank you once again for your support and for being a loyal customer. We look forward to hearing from you in the future. Best regards, Big Bear Promo

Posted 4 months ago

“We were looking for a golf gift for a cancer charity golf day and found Big Bear Promo on line and they looked like a reliable company on reading their reviews. We ordered mini golf tee bags which were great quality for reasonable price. Ross Robinson from Big Bear Promo was great in his recommendations for a gift and was very attentive on emails and the gifts arrived promptly and we are delighted with them and we're sure the 200 players at the tournament will find them useful, and a lovely reminder of what always is a special day.”

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Posted 4 months ago

Dear Alan, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We are thrilled to hear that you had a great experience with us. It warms our hearts to know the mini golf tee bags were perfect for your charity golf day and we're glad that our items met your expectations. We also appreciate your kind words about Ross. We understand the importance of timely delivery, and we're glad that your order arrived promptly. We greatly appreciate your order and look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 4 months ago

“Big Bear Promo are super quick when dealing with my enquiries, and very helpful when I looking at various price points. Ross is my main point of contact, he is friendly and prompt when I send through an enquiry, and makes placing an order effortless. Big Bear Promo are always my first go to when looking for quality merchandise.”

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Posted 4 months ago

Thank you so much, Rebecca, for giving Big Bear Promo a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We are delighted to know that our team, especially Ross, was able to provide you with excellent customer service. We feel honoured to be your go-to source for promotional merchandise and look forward to hearing from you again.

Posted 4 months ago

“I am very pleased with the quality of the pens that were promptly delivered in time for our event. Ross was a great help in sorting everything out in time.”

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Posted 4 months ago

Dear Jonathan, Thank you so much for your outstanding 5-star rating and for taking the time to review Big Bear Promo. We are thrilled to hear that you're extremely pleased with the quality of the pens for your event. It's great to know that you received them promptly and that everything worked out seamlessly with the assistance of Ross. Once again, thank you for choosing Big Bear Promo and we look forward to hearing from you again. Warm regards, Big Bear Promo

Posted 4 months ago

“From to very first contact till order, Callum has been fantastic. Nothing was to much trouble and he showed great customer service skills and knowledge. We look forward to ordering more items in future with Callum.”

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Posted 4 months ago

Dear Sarah, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your kind words and your support. We are thrilled to hear that you had such a positive experience working with Callum and we'll be sure to pass on your kind comments. Thanks again for choosing Big Bear Promo! Best regards, Big Bear Promo

Posted 4 months ago

“Joe helped arrange a quick turn around of 100 a5 designed gift bags for an event. Great communication, timely delivery and very sturdy quality”

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Posted 4 months ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We appreciate your kind words and taking the time to share your experience. We're delighted to hear that Joe assisted you in arranging a quick turnaround of gift bags for your event and we'll be sure to pass on your kind comments to him. We look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 4 months ago

“I ordered 100 personalised condoms for our university society and they were perfect! Exactly as described. Ross was extremely helpful and happy to change our quote quickly when we requested some amendments. Thank you! Plymouth Snowriders”

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Posted 4 months ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We really appreciate your feedback and are thrilled to hear that you found the items to be perfect and exactly as described. We're especially glad to know that Ross was extremely helpful and accommodated your requests for amendments to the quote. Thank you again for choosing Big Bear Promo! Best regards, The Big Bear Promo Team

Posted 4 months ago

“Swift. simple ordering process and received goods in excellent time.”

Big Bear Promo 5 star review on 6th August 2024

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Posted 4 months ago

Dear Caroline, Thank you so much for giving Big Bear Promo a 5-star rating. We really appreciate your feedback and support, and we are thrilled to hear that you found our ordering process swift and simple. We are also delighted to hear that you received your goods in excellent time. Thank you once again for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 4 months ago

“Ordered some custom chargers and Liam was amazing, very responsive and helpful throughout the order. Having a point of contact helped a lot. The product came in at the right time and right condition. Great stuff!”

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Posted 4 months ago

Dear May, Thank you so much for your outstanding 5-star rating and positive review of Big Bear Promo! We are thrilled to hear that you had a wonderful experience with our custom chargers and that Liam provided exceptional customer service to you throughout the entire ordering process. We are also glad to hear that the product arrived at the right time and in excellent condition. Once again, we truly appreciate your kind words and the trust you have placed in our company. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Warm regards, Big Bear Promo

Posted 4 months ago

“This company is amazing. They are always quick to reply and fast to deliver. Would not hesitate to reommend them. Callum has been super helpful and alway at the end of an email with any queries.”

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Posted 4 months ago

Thank you so much for the wonderful 5-star rating of Big Bear Promo! We truly appreciate your feedback and are delighted to hear that you had a fantastic experience with our company. It brings us great joy to know that we were able to respond promptly to your enquiries, and we'll be sure to pass on your kind comments to Callum. Once again, we are grateful for your kind words and for recommending us. If there is anything else we can do for you in the future, please don't hesitate to let us know. We look forward to hearing from you again.

Posted 4 months ago

“Really good service from Joe, the order was quick, he kept in contact and delivery was on time.”

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Posted 4 months ago

Thank you so much for your 5-star rating of Big Bear Promo! We sincerely appreciate your positive feedback. We are thrilled to hear that Joe provided you with really good service, and we look forward to hearing from you again in the future.

Posted 4 months ago

“Matched a cheaper quote from another provider, very efficient customer service from Callum B and great response time”

Helpful Report

Posted 4 months ago

Thank you so much for giving Big Bear Promo a five-star rating! We truly appreciate your kind words and your support. We are delighted to hear that you had a positive experience with our team and we will pass along your compliments to Callum. Additionally, we understand the importance of competitive pricing, and we are thrilled that we were able to match a cheaper quote from another provider. Once again, thank you for taking the time to share your feedback. We look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 4 months ago

“Great and efficient service from our account manager Josh. Super quick to respond to our enquiry and we're over the moon with how our lanyards turned out!”

Big Bear Promo 5 star review on 31st July 2024

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Posted 4 months ago

Thank you so much for your glowing 5-star review of Big Bear Promo! We greatly appreciate your kind words and are thrilled to hear that you had a great and efficient experience with our account manager, Josh. We're pleased to hear that you are delighted with how your lanyards turned out. Thank you once again for your order, and we look forward to hearing from you again in the future!

Posted 4 months ago

“Callum Burton is always so quick to get back to me with any enquiry i have and always helps all he can with my constant 'urgent' requests for delivery asap. He is my go to supplier. :-)”

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Posted 4 months ago

Dear Jo, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We're delighted to hear Callum has been providing you with exceptional service and we're grateful for your kind words. We're honoured to be your go-to supplier, and we look forward to continuing to provide you with all your promotional product needs. Best regards, Big Bear Promo

Posted 4 months ago

“Great quality and service especially from Callum Burton who was superb from start to finish! thank you from Wrexham County Borough Council.”

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Posted 4 months ago

Dear Morgan, Thank you so much for leaving us a 5-star rating for Big Bear Promo! We truly appreciate your kind words about our service and products. Your recognition means a lot to us, and we will pass on your appreciation to Callum and the rest of our team. We look forward to hearing from you again. Best regards, Big Bear Promo

Posted 4 months ago

“Ross was extremely helpful throughout the order process, we will definitely be using Big Bear Promo again in the future!”

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Posted 4 months ago

Dear Jodie, Thank you so much for the amazing 5-star rating you gave Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had a great experience. We are glad to know that Ross was extremely helpful throughout the order process and we'll be sure to pass on your kind words. We are grateful for your business and look forward to hearing from you again in the future. Warm regards, The Big Bear Promo Team

Posted 4 months ago

Big Bear Promo is rated 5.0 based on 685 reviews