Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 685 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Big Bear promo made us some fab cups for our events this summer! Huge shoutout to Callum - he was so helpful and efficient!”

Helpful Report

Posted 7 months ago

Dear Bella, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We appreciate your feedback and are thrilled to hear you had a great experience with us. We are delighted to hear that Big Bear Promo has sorted printed cups for your event, and we will make sure to pass on your kind words to Callum. Thanks again for choosing Big Bear Promo, and we hope to hear from you again in the future!

Posted 7 months ago

“Easy communication with Andrew James - Account manager who kept me posted on our product, product came as requested with quick delivery. Very happy, will use company again.”

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Posted 7 months ago

Thank you so much for taking the time to give us a 5-star rating for Big Bear Promo. We are thrilled to hear that your experience with us was successful. We appreciate your kind words regarding our account manager, Andrew. We are glad to hear that easy communication was maintained throughout the process and that your product arrived as requested with quick delivery. We are delighted to meet your expectations and look forward to hearing from you again. If there is anything else we can assist you with, please don't hesitate to let us know. Thank you again for choosing Big Bear Promo!

Posted 7 months ago

“Really good service, ask for Andrew James, guy was awesome throughout the process and would highly recommend to anyone”

Helpful Report

Posted 7 months ago

Dear Jack, Thank you so much for giving Big Bear Promo a 5-star rating! We are thrilled to hear that you had a really good experience with our service. Andrew James is truly an asset to our team, and we are glad to know that he provided you with great assistance throughout the process. We greatly appreciate your recommendation and are delighted to have served you. Please don't hesitate to let us know if there's anything else we can do for you.

Posted 7 months ago

“I cannot fault Joe Riman for his help and assistance with our order. I did lots of research and found Big Bear to be the most reasonably priced with the best quality goods. I was kept informed by Joe of delivery dates etc. Really good service, would definitely use again.”

Big Bear Promo 5 star review on 23rd May 2024

Helpful Report

Posted 7 months ago

Dear Jane, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We are glad to hear that Joe provided excellent help and assistance with your order. It's great to know that Joe kept you informed about delivery dates and provided valuable support throughout the process. Thank you for choosing Big Bear Promo. We look forward to hearing from you again. If you have any further inquiries or if there's anything else we can assist you with, please don't hesitate to let us know.

Posted 7 months ago

“Good price with high quality of products.”

Helpful Report

Posted 7 months ago

Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your support and are delighted to hear that our products have met your expectations. Our team is committed to providing excellent quality at a good price, and we are thrilled that this resonated with you. If you have any further feedback or need assistance with anything else, please do not hesitate to let us know. We look forward to hearing from you again!

Posted 7 months ago

“Delighted with the name badges, great quality & reasonable pricing. Fantastic support, advice and customer service from Tyler! Will definitely use again. Thanks”

Helpful Report

Posted 7 months ago

Dear Julie, Thank you so much for awarding Big Bear Promo a fantastic 5-star rating! We greatly appreciate your kind words and support, and we are thrilled to hear that you were delighted with our name badges. Tyler, who provided you with fantastic service, also sends his gratitude! Once again, thank you for your glowing feedback and for choosing Big Bear Promo. We value your business and appreciate your support.

Posted 7 months ago

“Callum was extremely helpful and the quality of the product was great. Callum made me feel confident that the product would arrive on time and responded quickly when I asked for any updates. Would highly recommend.”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words and for giving Big Bear Promo a 5-star rating! We truly appreciate it. We're thrilled to hear that Callum was extremely helpful throughout the process and that you had a great experience with us. We take pride in delivering high-quality products, and it's wonderful to know that you were satisfied with the quality of the product. Thank you for recommending us highly, it means a lot to us. Should you need any further assistance, don't hesitate to reach out. We look forward to hearing from you again in the future!

Posted 7 months ago

“I have been dealing with Ross at Big Bera for a while now, and I have to say that he's one of the best account manager's Ive dealt with! He's friendly, efficient and just an all round good guy!”

Helpful Report

Posted 7 months ago

Dear Shelley, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your feedback and we are delighted to hear about your positive experience with us. It's great to hear you enjoy working with Ross and we'll be sure to pass on your kind comments to him. Thank you again for your kind words and for choosing Big Bear Promo. We look forward to hearing from you in the future.

Posted 7 months ago

“Callum was fantastic in providing urgent responses to all queries.”

Helpful Report

Posted 7 months ago

Dear George, Thank you so much for your delightful review and for awarding us a 5-star rating for Big Bear Promo. We are thrilled to hear that you had a positive experience. It's great to hear Callum was quick to respond to all queries and ensured that your needs were met efficiently. Thank you once again for choosing our services, and we look forward to hearing from you again in the future.

Posted 7 months ago

“We needed a delivery urgently and Callum sorted it out.”

Helpful Report

Posted 7 months ago

Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We understand the importance of timely deliveries, and we are glad that Callum was able to provide a solution for you promptly. Thank you once again for your support and trust in our services. We look forward to hearing from you again in the future.

Posted 7 months ago

“Brilliant service and great communication from Callum. Products were turned around and delivered at short notice.”

Helpful Report

Posted 7 months ago

Dear Matt, Thank you so much for taking the time to give us a 5-star rating for Big Bear Promo! We truly appreciate your support and positive feedback. We're delighted to hear that you had a great experience with our service and that Callum provided you with brilliant service and excellent communication. Additionally, we're thrilled that we were able to meet your needs even at short notice. Once again, thank you for choosing Big Bear Promo. We greatly value your business, and we look forward to hearing from you again in the future!

Posted 7 months ago

“Callum delivered speedy and friendly service. The items arrived exactly as advertised and I will definitely us Big Bear again.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to rate Big Bear Promo with 5 stars! We highly appreciate your kind words and feedback. We are thrilled to hear that Callum provided you with speedy and friendly service. It's our top priority to ensure that our customers receive the best experience possible. We are glad that the items arrived exactly as advertised. Thank you again for your order and we look forward to hearing from you again in the future.

Posted 7 months ago

“Callum was incredibly helpful and turned around a rather complicated order in record time. Between his friendly approach, his speedy responses and dedication to meet my rather demanding deadline- I would describe his work as first class service.”

Helpful Report

Posted 7 months ago

Dear Aurelia, Thank you so much for leaving a 5-star rating on our Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We also want to extend a special thank you for your kind words regarding Callum's exceptional service. He truly goes above and beyond for our customers, and your feedback means a lot to us. Once again, we appreciate your review and for choosing Big Bear Promo. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Posted 7 months ago

“A great experience, Callum was quick, helpful and patient, usually getting back to me within minutes with an answer to my many questions. The quote was way below others we've obtained as well, always nice! We'll be looking at more from Big Bear in future.”

Helpful Report

Posted 7 months ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We are thrilled to hear that you had a great experience with us. It's wonderful to know that Callum was quick, helpful, and patient in assisting you with all your questions. We pride ourselves on providing excellent customer service, and we are thrilled to have exceeded your expectations. We appreciate your support and look forward to hearing from you again in the future. Thank you again for choosing Big Bear Promo!

Posted 7 months ago

“Fast and friendly service from Callum. Arrived quickly and as described.”

Helpful Report

Posted 7 months ago

Dear Hannah, Thank you so much for taking the time to give us a fantastic 5-star rating for Big Bear Promo! We truly appreciate your support and we're thrilled to hear that you had a positive experience with our service. We'll be sure to pass on your kind comments to Callum. Your kind words mean a lot to all of us at Big Bear Promo and we're grateful for your recommendation. We look forward to hearing from you again in the future!

Posted 7 months ago

“Great and prompt customer service from Callum. He answered all my queries quickly and the ordering process was seamless. I haven't received my order yet but I would have no hesitation in ordering from this company again.”

Helpful Report

Posted 7 months ago

Dear Áinín, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our company. We strive to provide great and prompt customer service, so it's wonderful to know that Callum was able to answer all your queries quickly and make the ordering process seamless for you. We understand that you haven't received your order yet, but we're confident you'll be pleased with the products when they arrive. Thanks again for your support, and we hope to hear from you again in the future!

Posted 7 months ago

“Callum was brilliant! He sorted my very last-minute request, and was a pleasure to work with. Thank you!”

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Posted 7 months ago

Dear Lucy, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support. We're thrilled to hear that Callum was brilliant in assisting you with your very last-minute request and it's wonderful to know that he went above and beyond to help you. Thank you once again for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 7 months ago

“Big Bear Promo have been a great help, the customer service from Callum is exceptional and I couldn't recommend them enough.”

Helpful Report

Posted 7 months ago

Thank you so much, Laura, for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that our team, particularly Callum, provided exceptional customer service. It's great to know that you found our services helpful, and we can't thank you enough for recommending us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to hearing from you again!

Posted 7 months ago

“Called in to get some company mugs made and got in touch with Callum Burton, he redirected me to a product that better suited my needs and helped me with the layout of my design and was just what i needed! Very supportive and responsive and has made my experience with Big Bear Promo pleasurable. Thanks Cal all the best!”

Helpful Report

Posted 7 months ago

Dear Aadam, Thank you so much for your 5-star rating of Big Bear Promo! We appreciate your kind words and we're thrilled to hear that Callum Burton was able to assist you with finding the perfect product for your company mugs. It's fantastic to know that Callum went above and beyond to ensure that the layout of your design was just right for your needs. At Big Bear Promo, we strive to provide excellent customer service and we will make sure to pass on your kind words to Callum. Thank you once again for your order!

Posted 7 months ago

“Callum was very helpful and quick to respond during our enquiry stage before ordering. Giving detailed mock ups so we could make an informed decision.”

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Posted 7 months ago

Dear Alex, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your support and taking the time to share your positive experience. We're thrilled to hear that Callum was instrumental in providing exceptional customer service from the very beginning and we'll be sure to pass on your kind comments to him. Once again, thank you for choosing Big Bear Promo. We value your business and look forward to hearing from you again in the future.

Posted 7 months ago

Big Bear Promo is rated 5.0 based on 685 reviews