Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 687 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Josh Turner was very efficient, friendly and professional and helped create a branded magnet frame for us - the quality is brilliant and the frame was exactly as we hoped! Thank you Josh!”

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Posted 10 months ago

Dear Abi, Thank you so much for your glowing 5-star rating of Big Bear Promo! We are thrilled to hear that you had a fantastic experience with us. We are glad that Josh could assist you with creating a branded magnet frame, and we are thrilled to know that the quality surpassed your expectations. It brings us joy to know that the frame turned out exactly as you had hoped. Once again, thank you for your kind words and for choosing Big Bear Promo. We sincerely appreciate your support.

Posted 10 months ago

“gREAT SERVICE FROM ANDREW”

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Posted 10 months ago

Thanks for the review Pete! It's wonderful to hear Andrew provided great service throughout your order and we look forward to hearing from you again.

Posted 10 months ago

“Andrew was great help”

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Posted 10 months ago

Thanks for the review Dr Sarb! We're pleased to hear Andrew was a great help with your order and we hope to hear from you again.

Posted 10 months ago

“Tyler provided a fantastic service ensuring our product was of the highest quality”

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Posted 10 months ago

Thank you so much for taking the time to rate us with five stars! We greatly appreciate your support and feedback. We are thrilled to hear that you had such a positive experience with Big Bear Promo. We are delighted to know Tyler provided fantastic service and you were pleased with the quality of the product. Once again, thank you for your kind words and the excellent rating. We look forward to hearing from you again in the future.

Posted 10 months ago

“Brilliant service! Great communication with Liam throughout the process, good price & speedy delivery...would definitely recommend.”

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Posted 10 months ago

Dear Petra, Thank you so much for giving us a 5-star rating! We are thrilled to hear that you had a wonderful experience with us. We are glad that you found our prices reasonable and the delivery speedy. Your recommendation means a lot to us and we can't thank you enough for taking the time to share your feedback. Thank you once again for choosing Big Bear Promo and we look forward to hearing from you again in the future!

Posted 10 months ago

“Callum was extremely helpful in helping us get the correct design that we required for our order. The order process was very simple and our order arrived quickly! Thank you!”

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Posted 10 months ago

Thank you so much for the fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words. We're thrilled to hear that Callum was extremely helpful in assisting you with the design you needed for your order. It's also great to know that your order arrived swiftly. We're grateful for your support and look forward to hearing from you again soon! Thank you once again!

Posted 10 months ago

“Andrew was very helpful from the beginning of the order process, from sending samples to helping us with tracking. Nothing was too much trouble. The products look great and were delivered on time.”

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Posted 10 months ago

Thank you so much for taking the time to review our services, we truly appreciate it. We are thrilled to hear that you had a positive experience with Big Bear Promo! Andrew is an incredible asset to our team and we're glad to know that his assistance throughout the order process was valuable to you. It's also great to know that you are satisfied with the products and that they arrived on time. Your kind words mean a lot to us, and we look forward to hearing from you again in the future!

Posted 10 months ago

“Big thank you to Joe, amazing service. I was let down by my old supplier, Big Bear were able to turn around a large order in time for my event. Will use be using again!”

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Posted 10 months ago

Dear Luca, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and the time you took to share your experience with us. We are thrilled to hear that you had an amazing service with us and it's great to know that we were able to meet your expectations, especially when faced with a time-sensitive situation. Moreover, we are happy to have been able to assist you in turning around a large order for your event. Providing our customers with timely and efficient service is always our top priority. We look forward to hearing from you again in the future!

Posted 10 months ago

“Excellent service from Big Bear. Quick, responsive and great products! Thank you, Joe Riman!”

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Posted 10 months ago

Thanks for leaving a 5 star review Bev! It's wonderful to hear you found the service at Big Bear Promo to be excellent, we'll be sure to pass on your kind words to Joe and we look forward to hearing from you again.

Posted 10 months ago

“Andrew from Big Bear Promo has delivered exceptional service, demonstrating excellent communication throughout. Thank you once again”

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Posted 10 months ago

Thanks for the 5 start review! We're delighted to hear Andrew delivered exception service overall and we'll be sure to pass on your kind comments to him. We look forward to hearing from you again.

Posted 10 months ago

“I placed an order for merchandise. I was contacted by Andrew James who was nothing short of polite, friendly, approachable and professional. He answered a multitude of my questions before I had even placed an order and the customer service didn't change despite not knowing if I would go ahead with an order. Throughout the whole process Andrew kept in touch and guided me through each step. There was a slight problem with one of the items due to our logo so kindly offered to change the item to a different colour so that the logo would look better. Items have been received and are as described. Extremely professional service and I will certainly come back to order more as and when required. Thank you Andrew.”

Helpful Report

Posted 10 months ago

Thank you so much for your incredible 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled that you had such a positive experience with our team. We are also delighted that Andrew James provided you with exceptional customer service throughout your entire order process and answered all your questions promptly. We apologize for the slight problem with one of the items due to your logo, but we are happy that Andrew came up with a solution. It's wonderful to know that the received items meet your expectations and are as described. Thank you once again for entrusting your order with us, and we truly appreciate your support. We look forward to hearing from you again.

Posted 10 months ago

“Trusted Big Bear for our big event and it was amazing. Tyler made sure that everything went smooth from beginning till the end. Many thanks Big Bear and Tyler for this great experience. Would trust Big Bear again.”

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Posted 10 months ago

Dear Bhagyam, Thank you so much for your amazing 5-star rating of Big Bear Promo! We are thrilled to hear that you had a fantastic experience with us. We are especially delighted that Tyler went above and beyond to ensure that your order was smooth from start to finish. Once again, a heartfelt thank you for choosing Big Bear and for sharing your wonderful experience with us. We truly appreciate your support.

Posted 10 months ago

“Always receive great customer service and speedy responses from Josh. Items are delivered on time and never had any issues. Would highly recommend.”

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Posted 10 months ago

Dear Rachel, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and recommendation. We are thrilled to hear that you always received great customer service and speedy responses from Josh and we are glad to know that we have been meeting your expectations. Moreover, we are delighted that you didn't have any issues with the delivery of your items and they arrived on time for you. Thank you once again for taking the time to share your positive experience. If there is anything else we can assist you with, please do not hesitate to let us know. We look forward to hearing from you again in the future!

Posted 10 months ago

“I was communicating with the same person throughout the process. Liam was fantastic! He was timely, clear and friendly!! Would definitely order from here again!”

Helpful Report

Posted 10 months ago

Dear Dhara, Thank you so much for giving us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us at Big Bear Promo. We are glad to know that Liam was able to provide you with excellent communication throughout the entire process and we'll be sure to pass along your kind words to him. Thank you for your feedback, and we look forward to serving you again in the future. If you have any further questions or need any assistance, please don't hesitate to reach out.

Posted 10 months ago

“Ross was very helpful with my enquiry and dealt with it efficiently, order was then placed and very pleased with the pen pouches.”

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Posted 10 months ago

Dear Mia, Thank you so much for your wonderful 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you are pleased with your experience. We would also like to extend our gratitude for your kind words about Ross and it's fantastic to know that he was able to assist you with your enquiry and ensure a smooth ordering process. Once again, thank you for choosing Big Bear Promo and we look forward to hearing from you again in the future!

Posted 10 months ago

“Have now worked with Liam for 2 years now and have always had first class service and the items ordered are beautifully presented.”

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Posted 10 months ago

Dear Bernie, Thank you so much for taking the time to give us a fantastic 5-star rating! We greatly appreciate your continuous support and loyalty to Big Bear Promo. We are thrilled to hear that you have been working with Liam for the past 2 years and have always received excellent service. Your kind words mean the world to us, and we look forward to continuing to provide you with outstanding service and products. If there is anything else we can do to assist you, please don't hesitate to reach out.

Posted 10 months ago

“I had a great experience with Big Bear. Our accounts manager was Ross and he couldn't have been more helpful.”

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Posted 10 months ago

Thanks for the review Laurel! It's wonderful to hear you had a great experience with Big Bear Promo, we'll be sure to pass on your kind comments to Ross and we hope to hear from you again.

Posted 10 months ago

“always an Excellent service with Josh, great prices and fast deliveries - would recommend to all”

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Posted 10 months ago

Thanks for the review Ben! It's wonderful to hear you were pleased with pricing and service provided by Josh. We'll be sure to pass on your kind comments to him and we look forward to hearing from you again.

Posted 10 months ago

“Fantastic service from Joe Riman at Big Bear Promo. So helpful in answering all queries, the quality of the pads, pens and sticky notes are outstanding! The quality is fantastic and they've come out exactly as we hoped. Thanks so much Joe and Big Bear Promo!”

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Posted 10 months ago

Dear Alex, Thank you so much for giving us a 5-star rating! We truly appreciate your kind words and support. We're thrilled to hear that Joe provided fantastic service. We're delighted you were happy with your notepads, pens, and sticky notes, and it's wonderful to know that they have met your expectations. Should you have any more queries or need further assistance, please don't hesitate to reach out to us. Thank you once again for choosing us.

Posted 10 months ago

“This is the second time I have used Big Bear and specifically Joe Riman. He has been great. Very professional, efficient and friendly. Swift responses with both proofs and invoices. Will be returning to deal with Joe again in the future.”

Helpful Report

Posted 10 months ago

Dear Kieran, Thank you so much for giving Big Bear Promo a 5-star rating! We are thrilled to hear that you had a fantastic experience with our company. We greatly appreciate your kind words about Joe's professional service and we'll pass on your kind comments. It means a lot to us that you enjoyed your experience enough to consider returning to us in the future. We look forward to hearing from you again and providing you with the same exceptional service. Thank you for choosing Big Bear Promo.

Posted 10 months ago

Big Bear Promo is rated 5.0 based on 687 reviews