Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 687 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Liam is always quick to respond and happy to help. Products arrived on time and are of good quality.”

Helpful Report

Posted 9 months ago

Thanks for taking the time to leave a review Katie! We're pleased to hear Liam provided great service and was quick to respond. It's wonderful to hear the products arrived on time and you were happy with the quality. We can't wait to hear from you again.

Posted 9 months ago

“Josh was amazing in helping with a really quick lead time, always responsive and all around fantastic. Will definitely be using again.”

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Posted 9 months ago

Thanks for the review Lauren! We're delighted to hear your were pleased with the customer service and we'll be sure to pass on your kind comments to Josh. We look forward to hearing from you again in the future.

Posted 9 months ago

“Never done business before with this company , but can assure you I got excellent service , really helpful and speedy response every time , I will be back for more product !!!!”

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Posted 10 months ago

Thanks for leaving a 5 star review William! We're delighted to hear you had a positive experience with Big Bear Promo and that you found the service excellent. Thanks again for the kind comments and we look forward to hearing from you again.

Posted 9 months ago

“Ross provided brilliant service. The team were very pleased with branded luggage tags ordered. Thank you!”

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Posted 10 months ago

Thanks for taking the time to leave a review Gavin! We're delighted to hear Ross provided brilliant service and that you were pleased with the luggage tags. We hope to hear from you again in the future.

Posted 9 months ago

“Liam Benson, has been nothing but AMAZING! I throw a lot of weird and wonderful requests his way with very limited deadlines and he always comes back to me with a solution! Its with Liam's Customer Service make me a returning customer. Thanks Liam!”

Helpful Report

Posted 10 months ago

Dear Megan, Thank you so much for your incredible 5-star rating of Big Bear Promo! We greatly appreciate your support and kind words. We are thrilled to hear that Liam handled all your requests within your deadlines. We are absolutely delighted that Liam's exceptional customer service has ensured your satisfaction and we are grateful to have you as a returning customer. Your continued support means a lot to us. Once again, thank you for taking the time to share your positive experience with us. If you have any further requests or questions, please do not hesitate to reach out.

Posted 9 months ago

“Great service and fast delivery.”

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Posted 10 months ago

Thank you so much for your superb 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with Big Bear Promo. Our team works diligently to provide top-notch service and fast delivery, so it's wonderful to know that we met your expectations. We can't wait to hear from you again.

Posted 9 months ago

“We have ordered from Big Bear twice now and are very happy with the product. Liam has managed our orders and despite on one occasion, there being an issue with the wrong delivery address used, he sorted this out promptly and our items arrived the following day for which I was very grateful.”

Helpful Report

Posted 10 months ago

Dear Penny, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your kind words and support. We are delighted to hear that you are happy with the product and that Liam has been able to efficiently handle your orders. We apologize for any inconvenience caused by the wrong delivery address, but we are thrilled to know that Liam promptly resolved the issue for you. Thank you once again for your valued feedback and for choosing Big Bear Promo. We look forward to hearing from you again in the future.

Posted 9 months ago

“Tyler was really helpful and responsive, I needed the delivery by a certain date and he assured me it would be possible. Everything arrived on time and the customer service was impeccable. Will definitely order again for our next event!”

Helpful Report

Posted 10 months ago

Hi Luna, Thanks for taking the time to leave a 5 star review of Big Bear Promo! We're delighted to hear Tyler was very helpful throughout your order and ensured it was delivered on time for you. We'll be sure to pass on your kind comments to him and we look forward to hearing from you again.

Posted 9 months ago

“Andrew James was very helpful from the start from quoting timely and delivering our final product well within our deadline which was already quite tight. The final product looks amazing. Thanks”

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Posted 10 months ago

Hi Nicky, Thanks for taking the time to leave a review of Big Bear Promo! We appreciate your kind words and support. It's wonderful to hear Andrew was very helpful from start to finish and we'll be sure to pass on your kind comments to him. We hope to hear from you again in the future.

Posted 10 months ago

“Liam B at Big Bear is always so helpful, responds to queries promptly, provides competitive quotes and ensures anything we order is delivered on time and of good quality. Excellent customer service and huge range of products.”

Helpful Report

Posted 10 months ago

Dear Kate, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear about your positive experience. We are delighted to know that Liam was able to assist you promptly and efficiently. We take great pride in offering competitive quotes, ensuring timely deliveries and maintaining the highest standards of quality for products. Once again, thank you for your generous support and kind words. We look forward to hearing from you again in the future.

Posted 10 months ago

“Andrew was really helpful with quick responses for a fast order. The print quality is great and the turnaround time was really fast too!”

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Posted 10 months ago

Thanks for taking the time to leave a review Liv! We're delighted to hear Andrew was very helpful with your order and you were happy with the print quality and turnaround time. We hope to hear from you again in the future.

Posted 10 months ago

“I've always been pleased with my service from Big Bear. Liam is very helpful and often deals with difficult requests from me with no complaints. He is always on hand to answer my questions and the products we have had have always been great quality.”

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Posted 10 months ago

Thanks for the review Janine! It's wonderful to hear you've always been impressed by the service at Big Bear Promo and we'll be sure to pass on your kind comments to Liam. We look forward to hearing from you again in the future.

Posted 10 months ago

“Louis A was very responsive and turned around our order super quickly. Would highly recommend and will happily use them again!”

Helpful Report

Posted 10 months ago

Dear Vicki, Thank you so much for taking the time to rate us with five stars! We appreciate your support and are thrilled to hear that you had a great experience with Big Bear Promo. We are pleased to hear that Louis was really responsive and efficient throughout your order. Your recommendation means a lot to us and we look forward to hearing from you again the future.

Posted 10 months ago

“Liam was very helpful and ensured my order was processed and delivered quickly, the lanyards look great. Next order will be placed today! Thank you.”

Helpful Report

Posted 10 months ago

Dear Gina, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We greatly appreciate your support and are thrilled to hear that Liam provided excellent assistance in ensuring the quick processing and delivery of your order. We're delighted that you love how the lanyards turned out. Your kind words mean a lot to us and we look forward to hearing from you again.

Posted 10 months ago

“Good product, good communication from Andrew James, good, quality service. Thank you.”

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Posted 10 months ago

Thanks for leaving a 5 star review Vanessa! We're delighted to hear you were pleased with the product and service provided by Andrew. We'll be sure to pass on your kind words to him and we look forward to hearing from you again in the future.

Posted 10 months ago

“Callum at Bigbear was very helpful, and turned our order around in double-quick-time. Thanks Callum, we really appreciated you help.”

Helpful Report

Posted 10 months ago

Dear Andy, Thank you so much for giving Big Bear Promo a 5-star rating! We greatly appreciate your kind words and support. We are thrilled to hear that Callum was very helpful with your order and that you found the turnaround quick. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again in the future.

Posted 10 months ago

“Callum Burton was so helpful across all our products ordered from images to sizing and general info.”

Helpful Report

Posted 10 months ago

Thanks for the review Elizabeth! It's wonderful to hear Callum was very helpful with your order and we'll be sure to pass on your kind comments to him. We hope to hear from you again.

Posted 10 months ago

“I spent a lot of time looking at various website for some promotional merchandise for an expo we are attending. I found Big Bear on Google and called them and spoke to Joe who was extremely helpful and got me a quote the same day which we accepted. I had a very good experience with Big Bear Promo and would certainly recommend the to anyone looking for promotional products. Thanks Joe - Tony, First Digital Media!”

Helpful Report

Posted 10 months ago

Dear Tony, Thank you so much for taking the time to leave us a 5-star rating! We sincerely appreciate your kind words and recommendation. We are thrilled to hear that you had a great experience with Big Bear Promo and we are glad Joe was able to assist you promptly and provide the quote you needed for your expo preparations. Should you have any further promotional product needs or require assistance in the future, please don't hesitate to reach out. Thanks again for choosing Big Bear Promo.

Posted 10 months ago

“Callum B has been helpful from the start of my journey with Big Bear Promo. He helped to source the correct item at an affordable price and has been efficient and responsive. Would recommend.”

Helpful Report

Posted 10 months ago

Dear Tauren, Thank you so much for taking the time to rate us with five stars! We are thrilled to hear that you have had a positive experience with Big Bear Promo. We are pleased to hear Callum was helpful and found a product at an affordable price for you. We truly appreciate your recommendation and we couldn't be happier to have you as a satisfied customer. Thank you once again for your amazing review and for choosing Big Bear Promo.

Posted 10 months ago

“I was hesitant to change suppliers but after speaking with Josh from the beginning I knew my company was in safe hands. He was friendly, incredibly knowledgeable, and swift in delivering the product by our deadline. Thank you so much Josh, we'll be back.”

Helpful Report

Posted 10 months ago

Hi Hannah, Thanks for leaving a 5 star review of Big Bear Promo! It's wonderful to hear Josh provided excellent service and reassured you with your order. We're pleased your order was delivered by your deadline and we look forward to hearing from you again.

Posted 10 months ago

Big Bear Promo is rated 5.0 based on 687 reviews