Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 685 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic, attentive service. great communication and the products were quality! Slight issue with a delivery but was sorted immediately and kept updated.”

Helpful Report

Posted 6 months ago

Dear Patrick, Thank you so much for taking the time to give Big Bear Promo a 5-star rating! We greatly appreciate your positive feedback. We're thrilled to hear that you found our service fantastic and were impressed by the quality of our products. We apologise for the slight issue you encountered with the delivery. However, we're pleased to hear that we were able to resolve it promptly and keep you updated throughout the process. Customer satisfaction is our top priority, and we're glad we could rectify any inconvenience. Once again, thank you for choosing Big Bear Promo. We truly value your business and hope to hear from you again soon. Warm regards, Big Bear Promo

Posted 6 months ago

“Just received my bulk order of 100 for the company I work for, with 2 different designs. Quality of the mugs are amazing and the speed of the service was incredible with them arriving 3 days after the proofs were approved. Tyler Sheppard was the person I had communication with and he was so accommodating and understanding as my order was not a straight forward one. A credit to the company. Would Highly recommend!”

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Posted 6 months ago

Dear Samantha, Thank you so much for giving Big Bear Promo a 5-star rating! We are delighted to hear that you received your mug order. We are thrilled that you found the quality of the mugs amazing and were impressed by the speed of our service. We are incredibly grateful for your kind words about Tyler, your account manager. Once again, we sincerely appreciate your recommendation and are grateful for your business. It has been a pleasure and we hope to have the opportunity to assist you again in the future. Best regards, Big Bear Promo

Posted 6 months ago

“I had some beautiful lanyards made exactly as I had imagined. Joe Riman was helpful during the design process and kept me updated with the delivery. I'm really happy with the product and service.”

Big Bear Promo 5 star review on 4th July 2024

Helpful Report

Posted 6 months ago

Dear Charlotte, Thank you so much for your incredible 5-star review of Big Bear Promo! We truly appreciate your feedback and are thrilled you had a positive experience with us. We're overjoyed the lanyards turned out exactly as you had envisioned. Joe Riman is an exceptional team member, and we're glad he provided you with helpful support during the design process. Once again, thank you for choosing Big Bear Promo. We hope to hear from you again soon!

Posted 6 months ago

“We reached out to Big Bear and Ella Black managed our project, her responses were quick, polite and helpful. It was a pleasure to work with her and the support received was incredible! Could not fault! 5/5! Will use again moving forward and recommend to colleagues!”

Big Bear Promo 5 star review on 2nd July 2024

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Posted 6 months ago

Thank you so much, Lindsay, for your fantastic 5-star rating of Big Bear Promo! We are thrilled you had a tremendous experience working with Ella. We are glad our support exceeded your expectations, and we couldn't be happier to have provided an incredible experience for you. Your kind words mean a lot to us, and we sincerely appreciate your recommendation. We can't wait to hear from you again.

Posted 6 months ago

“Ross Robinson dealt with our order and I must say he delivered what was promised. On time and of good quality. Will use again. Thanks”

Helpful Report

Posted 6 months ago

Dear Sam, Thank you so much for leaving a 5-star rating for Big Bear Promo! We truly appreciate your feedback and support. I'm thrilled to hear that Ross Robinson handled your order and delivered it on time. It's fantastic to know that our team is meeting your expectations. Once again, thank you for choosing Big Bear Promo! Warm regards, Big Bear Promo Team

Posted 6 months ago

“Ross was very helpful and sorted my requests without any fuss. Would thoroughly recommend this company!”

Helpful Report

Posted 6 months ago

Dear Daniel, Thank you so much for your incredible 5-star rating of Big Bear Promo! We truly appreciate your support and kind words. We are thrilled to hear that Ross was able to provide you with exceptional assistance and it warms our hearts to know that we have exceeded your expectations. We value your trust and confidence in us, and we look forward to hearing from you again in the future. Warm regards, Big Bear Promo Team

Posted 6 months ago

“Items ordered initially out of stock but Joe was exceptionally communicative and supportive ensuring we got delivery at the earliest possible time.”

Helpful Report

Posted 6 months ago

Dear Alexis, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. We also want to express our gratitude for your understanding regarding the initial stock availability issue. We apologise for the inconvenience, but we're glad that Joe's exceptional communication and support ensured that you received your order as soon as possible. It was truly a pleasure serving you, and we look forward to assisting you again in the future. Warm regards, Big Bear Promo Team

Posted 6 months ago

“We needed the help of a supplier to deliver branded stress balls for an event within a short period of time. Big Bear Promo was able to assist and help us meet the deadline.”

Helpful Report

Posted 6 months ago

Dear Karin, Thank you so much for your 4-star rating of Big Bear Promo! We greatly appreciate your feedback. We are thrilled to hear that we were able to assist you in such a time-sensitive situation. At Big Bear Promo, we understand the importance of meeting deadlines, especially when it comes to event promotions. It was our pleasure to help deliver the branded stress balls you needed for your event. Thank you once again for choosing Big Bear Promo. We look forward to hearing from you again in the future! Best regards, Big Bear Promo

Posted 6 months ago

“I used Big Bear Promo for the first time, this week, for a rather rush job for a special event next week. I have to say that Joe Riman gave exceptional service and communication, even when there was a 4.00am panic and email from me to change the print, then back again! They say patience is a virtue...and still meeting the deadline! Well done Joe, a pleasure dealing with you, and gives confidence to come back again next time!”

Helpful Report

Posted 6 months ago

Dear Jamie, Thank you so much for the outstanding 5-star rating you gave Big Bear Promo! We greatly appreciate your support and are thrilled to hear that you had an exceptional experience with us. We are delighted to have exceeded your expectations and that Joe's efforts resulted in us meeting your deadline successfully. Your kind words serve as motivation for our team, and we are genuinely pleased to hear that dealing with us was a pleasure for you. Thank you once again for entrusting Big Bear Promo with your special event. We look forward to hearing from you again. Best regards, Big Bear Promo Team

Posted 6 months ago

“Joe is our go to for all our merchandise that we buy. We've recently needed gifts for an anniversary, hi-tech goods and last minute lanyards and keyrings. He has given us the most competitive prices compared to all other companies and is dependable when giving us high quality products, delivered at top speeds to ensure to smash the lead time. His knowledge of the products means if ever we need to match a product like for like we have piece of mind. He has expert knowledge on the entire production process so know when we make our orders they are always in safe hands from cradle to grave. Our latest order was 500 white aluminium water bottles with logo. They came to us pristine, with each one presented in a box and came to us three weeks before our deadline! We literally couldn't ask for a better service. Thank you so much Joe, we will never stop coming to you for all our promotional needs!”

Helpful Report

Posted 6 months ago

Dear Laura, Thank you so much for taking the time to leave us a 5-star rating for Big Bear Promo. We are thrilled to hear that Joe has been your go-to person for all your merchandise needs. It's wonderful to know that he has consistently provided you with competitive prices, high-quality products, and top-speed delivery. We truly appreciate your recognition of Joe's knowledge and expertise in the production process. We're glad that your latest order of water bottles exceeded your expectations. It's fantastic that the bottles arrived in pristine condition and ahead of your deadline. It's our aim to provide the best service possible, and we are grateful for your kind words. Thank you once again for choosing Big Bear Promo and for your continued trust in Joe for all your promotional needs. We look forward to hearing from you again. Best regards, The Big Bear Promo Team

Posted 6 months ago

“would recommend to all - any project we get Josh always comes up with the best product ideas and turns around the jobs in a timely fashion at great costs 5 STARS Ben”

Helpful Report

Posted 6 months ago

Dear Ben, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and feedback. We are delighted to hear that you are satisfied with our services. It's great to know that you had such a positive experience working with Josh. Once again, thank you for your support. We look forward to hearing from you again! Best regards, Big Bear Promo

Posted 6 months ago

“Ordered 100 portable dog bowls with branding, great items, great communication from Josh. Would recommend :)”

Big Bear Promo 5 star review on 28th June 2024

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic 5-star rating of our company, Big Bear Promo! We genuinely appreciate your support and are thrilled to hear that you had a great experience with us. We're delighted to know you were pleased with your dog bowl order, and we'll be sure to pass on your kind comments to Josh. Once again, thank you for choosing Big Bear Promo and recommending us. We truly value your business and look forward to hearing from you again. Warm regards, Big Bear Promo Team

Posted 6 months ago

“After trying several local trophy suppliers with no luck, I came across Big Bear Promotions on Google, my initial enquiry was handled at speed, with updates on stock and pricing. Callum Burton was proficient and acted upon my request for changes and processed the order through with ease. Communication was great and I was kept informed at every point. The Trophies arrived in good time and well packaged. I will definitely be using their services again”

Helpful Report

Posted 6 months ago

Dear Amanda, Thank you so much for giving Big Bear Promo a 5-star rating! We are thrilled to hear that you had a positive experience with us. We greatly appreciate your kind words and are delighted to know that we were able to assist you in finding the perfect trophies. Our team, especially Callum Burton, values your satisfaction and works diligently to ensure that all requests and changes are promptly addressed. We understand the importance of effective communication and are glad you were regularly updated throughout the process. Thank you once again for choosing Big Bear Promo. We look forward to hearing from you in the future. If you have any further inquiries or requests, please do not hesitate to contact us. Best regards, Big Bear Promo Team

Posted 6 months ago

“Having spent quite a bit of time getting quotes from other companies, Big Bear Promo came back as overall tops: great product, cheapest price, clearest pricing and the easiest to deal with. My advisor, Louis, was helpful, friendly and responsive 😊”

Helpful Report

Posted 6 months ago

Dear Aminah, Thank you so much for taking the time to leave us a 5-star rating for Big Bear Promo! We truly appreciate your feedback and are thrilled you had a positive experience with us. We're delighted you were pleased with the products and pricing. We'll be sure to pass on your kind words to Louis, Thank you once again for your glowing review and for choosing Big Bear Promo. We look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 6 months ago

“Tyler was so helpful - response time was quick and some items started to arrive the day after proof approval! Very happy.”

Helpful Report

Posted 6 months ago

Thank you so much, Sophie, for your amazing 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with us. Tyler was delighted by your feedback and is overjoyed to have been able to assist you promptly. We strive to provide excellent customer service, and it's fantastic to know that our quick response time and efficient delivery made you very happy. Thank you once again for choosing us, and we look forward to hearing from you again in the future!

Posted 6 months ago

“From start to finish, Big Bear Promo and specifically Liam were great to work with. Communication was quick and clear, making it easy to get the product I needed for our first golf competition. I was happy with the price and the final product exceeded my expectations, these are premium quality products. I will be recommending them whenever anyone needs promotional products and I will be a returning customer soon. Thank you.”

Big Bear Promo 5 star review on 25th June 2024

Helpful Report

Posted 6 months ago

Dear Tom, Thank you so much for your glowing 5-star rating and review of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that your experience with us, especially with Liam, was nothing short of excellent. We take pride in providing quick and clear communication to our valued customers, and we're delighted to hear that it made obtaining the perfect product for your first golf competition a breeze. Your willingness to recommend us to others needing promotional products means the world to us. We are grateful for your trust and confidence in our services. Rest assured, we will always strive to deliver the same outstanding service for your future needs. Once again, thank you for choosing Big Bear Promo, and we look forward to hearing from you again soon. Best regards, Big Bear Promo Team

Posted 6 months ago

“Joe Riman was a pleasure to work with. Always extremely prompt in replying and very helpful accommodating all our requests. Thank you!”

Helpful Report

Posted 6 months ago

Dear Kingston, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We greatly appreciate your kind words and support. We are thrilled to hear that your experience with Joe was a pleasure and that he was prompt in replying to your enquiries. Thank you once again for choosing Big Bear Promo. We look forward to hearing from you again in the future! Best regards, Big Bear Promo Team

Posted 6 months ago

“I spoke with Callum as I wanted to organise new pens for Marketing purposes, he was very helpful and lovely to chat to, he's super friendly and helps in every way he can. The delivery was quick and we got delivered exactly what we needed to. The pens are also fantastic and we'll definitely be ordering these again in the future. It's been a pleasure to work with Callum on this and his customer service is fantastic. I was choosing between different providers and it was Callum's great customer service that topped the rest, as well as the price was the best overall, especially for such great quality pens. Very impressed and happy overall.”

Helpful Report

Posted 6 months ago

Dear Abbie, Thank you so much for your 5-star rating of Big Bear Promo! We are thrilled to hear that you had a positive experience with us, thanks to Callum's outstanding service. We really appreciate all your kind words, and we are glad that the delivery was quick for you. It's fantastic to know that you are satisfied with the quality of the pens and will be ordering from us again. Once again, thank you for your kind words and for being a valued customer. Best regards, Big Bear Promo Team

Posted 6 months ago

“Big thank you to Callum Burton who has been fantastic with quickly providing quotes, answering queries and offering product suggestions. Really appreciate it!”

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Posted 6 months ago

Thank you so much, Daria, for your fantastic 5-star rating of Big Bear Promo! We are thrilled to hear that you had a great experience with us. It's wonderful to hear you enjoyed working with Callum and we'll be sure to pass on your kind comments to him. Once again, thank you for choosing Big Bear Promo. We value your satisfaction and look forward to hearing from you again in the future!

Posted 6 months ago

“I came across Bigbearpromo on google and had a great experience dealing with Josh Turner. Super responsive, helpful and accommodating to my last minute order! The trolley keyrings were super popular! looking forward to placing future order for company merchandise!”

Helpful Report

Posted 6 months ago

Dear Tiffanie, Thank you so much for your excellent 5-star rating of Big Bear Promo! We greatly appreciate your feedback and are thrilled about your positive experience with Josh. We are glad that you found our services to be helpful and it's fantastic to hear that the trolley keyrings were a big hit! We can't wait to assist you with future orders for your company's merchandise. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again soon! Best regards, Big Bear Promo Team

Posted 6 months ago

Big Bear Promo is rated 5.0 based on 685 reviews