Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 687 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our account manager Liam Benson has made ordering seamless. He expedited our order to support our growing business and delivered ahead of time. Feedback from our customers on the products is great. Would highly recommend.”

Helpful Report

Posted 9 months ago

Dear Jade, Thank you so much for your fabulous 5-star review of Big Bear Promo! We truly appreciate your kind words and your recommendation. We are thrilled to hear that our account manager, Liam Benson, made your ordering experience seamless and efficient and ensured your products were delivered ahead of schedule. It brings us immense joy to know that the products have received positive feedback from your customers. Once again, thank you for your glowing review and for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 9 months ago

“I've placed a couple of orders with Tyler Shepperd and he was so helpful and professional. Will def be coming back with more orders. Thanks Tyler!”

Helpful Report

Posted 9 months ago

Dear Kate, Thank you so much for the fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and your support. We are thrilled to hear that Tyler has provided excellent assistance and displayed professionalism during the order process. We will make sure to pass along your appreciation to him. We are grateful for your loyalty and cannot wait to hear from you again soon. If you have any questions or need further assistance, please don't hesitate to reach out.

Posted 9 months ago

“Brilliant service. Tyler responded very quickly to my query. The products arrived within a couple of days an were exactly what we wanted.”

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Posted 9 months ago

Dear Emily, Thank you for your five-star rating of Big Bear Promo! We greatly appreciate your feedback. We are thrilled to hear that you had a brilliant experience with our service and we'll be sure to pass on your kind words to Tyler. Additionally, we are delighted that the products you ordered arrived within a couple of days and met your expectations perfectly. We look forward to hearing from you again in the future!

Posted 9 months ago

“As always Tyler was amazing to work with and made sure our goods were designed to perfection and delivered on time! 5 star service all round!!”

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Posted 9 months ago

Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and support. It's wonderful to hear that Tyler once again provided you with amazing service and ensured your goods were designed to perfection and delivered on time. We value your business and look forward to hearing from you again in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

Posted 9 months ago

“Ordered a large quantity of coffee mugs recently and the service was first class from the first call I made until the last. Tyler was extremely helpful right up to the end. Many thanks Mike”

Helpful Report

Posted 9 months ago

Dear Michael, Thank you so much for your wonderful five-star rating and review of Big Bear Promo! We genuinely appreciate your kind words and feedback. We are thrilled to hear that you had a fantastic experience with your order of coffee mugs and we'll be sure to pass on your kind comments to Tyler. Once again, thank you for choosing Big Bear Promo. We truly value your business and look forward to hearing from you again in the future.

Posted 9 months ago

“Really helpful and quick turnaround for some badges”

Helpful Report

Posted 9 months ago

Dear John, Thank you so much for taking the time to give us a fantastic 5-star rating! We truly appreciate your support and your feedback means the world to us. We are thrilled to hear that you found our service very helpful and we provided a quick turnaround for your badges. We hope to hear from you again in the future!

Posted 9 months ago

“Great customer service & speedy delivery.”

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Posted 9 months ago

Thanks for leaving a review Richard! We're delighted to hear you were pleased with the customer service and delivery. We look forward to hearing from you again.

Posted 9 months ago

“Very competitive prices, quick production and delivery. Ross was very quick to get back to me with prices and regarding other queries. I would purchase from this company again.”

Helpful Report

Posted 9 months ago

Dear Madeline, Thank you so much for leaving us a 5-star rating! We really appreciate your feedback and are thrilled to hear that you had a positive experience with Big Bear Promo. We are delighted to know that Ross was efficient in providing you with prices and addressing any queries you had. We'll be sure to pass on your kind comments to him. Thank you once again for your order and we look forward to hearing from you again.

Posted 9 months ago

“Callum was such a massive help, and very patient with us as we worked on our final design. Thanks for the support!”

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Posted 9 months ago

Thanks for your review Kris! We're pleased to hear Callum was very helpful with your order and we'll be sure to pass on your kind words. We look forward to hearing from you again in the future.

Posted 9 months ago

“Very pleased with the 25 Parker Jotter pens customised for my birthday celebration. Joe Riman looked after me very well and the order was turned round quickly and efficiently - ordered on a Friday, dispatched the following Friday and delivered next day. Terrific.”

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Posted 9 months ago

Thanks for taking the time to leave a review David! We're delighted to hear you were pleased with your pens order and that they arrived on time for you. We'll be sure to pass on your kind comments to Joe and we hope to hear from you again in the future.

Posted 9 months ago

“Enquired about some branded mugs, Ross dealt with my enquiry very quickly and we managed to agree the artwork and place the order within 24 hours. Really pleased with the finished product and the one to one approach from the sales team.”

Helpful Report

Posted 9 months ago

Thank you, James, for your outstanding 5-star rating of Big Bear Promo! We are thrilled to hear that you had a fantastic experience with us. We are delighted that you are pleased with the finished product and appreciated our one-to-one approach from the dedicated sales team. We'll be sure to pass on your kind words to Ross. We appreciate your feedback and look forward to assisting you with any future promotional product needs.

Posted 9 months ago

“We approached Big Bear Promo after another company let us down. Joe was really helpful in sorting out the products we needed and getting them to us on time. Would highly recommend. We will come back to Big Bear for future orders.”

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Posted 9 months ago

Dear Vitek, Thank you so much for your 5-star rating of Big Bear Promo LTD! We truly appreciate your kind words and recommendation. It's great to hear that Joe was able to assist you in sourcing the products you needed and ensuring they were delivered on time. Thank you for choosing Big Bear Promo and we look forward to hearing from you again.

Posted 9 months ago

“Amazing service. I was under incredibly tight time constraints to get some favours for a family member’s funeral and Callum was exceptional! Helped me with choosing the favours, answering my numerous questions and ensuring the everything got to me earlier than planned. So thankful for all of his help at this difficult time.”

Helpful Report

Posted 9 months ago

Dear Deborah, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your kind words and are delighted to hear that you had an amazing experience with our service. We understand that dealing with such a sensitive and time-constrained situation can be extremely challenging, but we are thrilled to hear that Callum provided exceptional assistance throughout the process. Once again, thank you for your wonderful review and for choosing us We are grateful for your trust and look forward to hearing from you again in the future.

Posted 9 months ago

“Excellent customer service by Ross Robinson - was always on hand to answer any questions, processed the artwork and order to meet a tight deadline, and invoiced on 30-day terms smoothly. Highly recommend speaking to Ross if you'd like to order something for your business.”

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Posted 9 months ago

Dear Asiya, Thank you so much for your wonderful 5-star review of Big Bear Promo! We truly appreciate your support and recommendation. We are thrilled to hear that you had an excellent experience with our customer service provided by Ross Robinson. We are grateful for your kind words and we will make sure to share your feedback with Ross. Once again, thank you for choosing us and for taking the time to share your positive experience. We look forward to hearing from you again.

Posted 9 months ago

“Customer service was excellent. Very helpful staff quickly responded to queries and helped me find a product that worked for us. Very fast delivery, well packaged.”

Helpful Report

Posted 9 months ago

Dear James, Thank you so much for taking the time to leave us a fantastic 5-star review for Big Bear Promo! We truly appreciate your kind words and support. We are thrilled to hear that our customer service exceeded your expectations. It is great to know that we were able to find a product that worked perfectly for you. Once again, we sincerely appreciate your positive review and your trust in our company. If you have any further questions or need assistance in the future, please feel free to reach out to us. We look forward to hearing from you again.

Posted 9 months ago

“Everything from start to finish was great. Josh Turner really helped with going through what the options were, and making sure the final proof was exactly what we wanted before the print run. The bags we received are absolutely perfect, and just what we were looking for. Thank you!”

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Posted 9 months ago

Thank you so much, Katharine, for your wonderful 5-star rating of Big Bear Promo! We are thrilled to hear that everything from start to finish was great for you. We truly appreciate your kind words. Josh Turner is an exceptional member of our team, and we are glad to hear that he was able to guide you through the options and ensure that the final proof met your exact needs. We are delighted that the bags you received are absolutely perfect and exactly how you wanted. Thank you again for the recommendation and we look forward to hearing from you again.

Posted 9 months ago

“Super service and everything arrived in time - Thanks Tyler for organising proofs so quickly”

Helpful Report

Posted 9 months ago

Thank you so much for your 5-star rating of Big Bear Promo! We are thrilled to hear that you had a positive experience with our company. We greatly appreciate your kind words and feedback about our service and we'll be sure to pass on your kind comments to Tyler. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to hearing from you again soon!

Posted 9 months ago

“Im am so glad I found Bigbearpromo! From the start Joe has been very helpful, replied to emails very quickly and also answers every question I have. Delivery was also super quick. Its really taken a stresser away from my business finding a fast and good quality supplier for my pencils. Definitely recommend and I haven't felt the need to shop around after finding them.”

Helpful Report

Posted 9 months ago

Dear Zoe, Thank you so much for your amazing 5-star rating of Big Bear Promo! We are thrilled to hear that you had such a positive experience with us. It is truly gratifying to know that Joe has been incredibly helpful and prompt in his email responses, as well as addressing all your questions. We greatly appreciate your recommendation, and it means a lot to us that you haven't felt the need to shop around after finding us. Thank you once again for your kind words, Zoe!

Posted 9 months ago

“Callum's proactive approach in keeping me informed and updated on all relevant requirements and next steps has been truly commendable. His attention to detail and commitment to addressing any concerns or queries promptly have made working with him a pleasure.”

Helpful Report

Posted 9 months ago

Dear Rolando, Thank you so much for taking the time to leave us a 5-star rating! We appreciate your support and are thrilled to hear that you had a positive experience with Big Bear Promo. We're pleased to hear Callum provided great service with addressing any concerns or queries promptly. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to hearing from you again in the future.

Posted 9 months ago

“I have been working with Liam at Big Bear Promotions for four years now. I highly recommend this company for the care and attention that they give to every stage of an order. I have ordered pens and tote bags from them the delivery time from the order being placed is amazing. Thank you so much.”

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Posted 9 months ago

Dear Sue, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We are thrilled to hear that you have been working with Liam for four years and that you highly recommend our company. We truly appreciate your kind words about the care and attention we give to every stage of an order. We are grateful for your support and look forward to hearing from you again.

Posted 9 months ago

Big Bear Promo is rated 5.0 based on 687 reviews