Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 688 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 688 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great support from Josh Turner! He helped me with my budget and made the whole process quick and easy. He got everything delivered to me so quickly and all items are perfect! Thank you so much for your help Josh, I will be back soon!”

Helpful Report

Posted 2 months ago

Thank you so much for the amazing 5-star review, Kelsie! We're thrilled Josh provided you with excellent support and made the process quick and easy for you. It's fantastic to know that you received everything quicly. We can't wait to assist you again soon! Best regards, Big Bear Promo

Posted 2 months ago

“Great support from Ross Robinson and items arrived exactly as described and shown in proofs.”

Big Bear Promo 5 star review on 13th November 2024

Helpful Report

Posted 2 months ago

Thank you for the fantastic 5-star review! We're delighted to hear that Ross provided you with great service and that your items arrived just as expected. Your satisfaction is our top priority, and we can’t wait to help you again in the future! Best regards, Big Bear Promo

Posted 2 months ago

“We recently purchased some Phone Stands with the help of Sam Lewis. The Stand was fantastic quality and just what we were looking for. Sam was very helpful and the made the process really easy. We will definitely be using you again.”

Helpful Report

Posted 2 months ago

Thank you for the fantastic 5-star review, Louise! We're so glad to hear that you loved the phone stands and found the quality just right for your needs. We're thrilled Sam made the ordering process seamless for you. We look forward to assisting you again in the future! Best regards, Big Bear Promo

Posted 2 months ago

“Tyler has been really helpful for us. We has worked with us and provided us load of solutions for any issues we have.”

Helpful Report

Posted 2 months ago

Thank you for the fantastic 5-star review, Raul! We're thrilled to hear that Tyler has been so helpful and provided you with a variety of solutions to address your needs. Your satisfaction is our top priority, and we look forward to continuing to support you in the future! Best regards, Big Bear Promo

Posted 2 months ago

“Andrew James went above and beyond to make sure we were happy with the lanyards we ordered. I came to him with nothing but a logo and he sorted all of the rest! The whole process was fast, efficient and very reasonably priced. Very happy with the quality and look of the lanyards. Thank you!”

Big Bear Promo 5 star review on 12th November 2024

Helpful Report

Posted 2 months ago

Thank you for the amazing 5-star review, Faye! We're thrilled to hear that Andrew went above and beyond to assist you with the lanyards. It's great that you found the process fast and pricing reasonable. We look forward to helping you again in the future! Best regards, Big Bear Promo

Posted 2 months ago

“This is the second time I have ordered from Big Bear Promotions. There products are of great quality and the customer service that I have received from Tyler has been excellent. I will continue to use them and so will my golfing colleagues.”

Helpful Report

Posted 2 months ago

Thank you for the wonderful 5-star review, Martyn! We're delighted to hear that you had such a positive experience with us again and that Tyler provided excellent customer service. It's great to know that you will continue to use Big Bear Promo for your promotional needs. Best regards, Big Bear Promo

Posted 2 months ago

“Callum at Big Bear Promo is absolutely fantastic, his customer service is on point! Great response times, advice and reassurance when making a large purchase of products that it will be money well spent. The note books and pens were perfect. Thanks Callum I really appreciate your help!”

Big Bear Promo 5 star review on 11th November 2024

Helpful Report

Posted 2 months ago

Thank you for the fantastic 5-star review, Nat! We're so pleased to hear that Callum provided you with exceptional customer service throughout your order. Your satisfaction means a lot to us, and we're glad you loved the notebooks and pens. We can’t wait to assist you again in the future! Best regards, Big Bear Promo

Posted 2 months ago

“Great support and comms from Joe to provided bespoke, modern solutions. The project was on a deadline and Joe really helped ensure the steps gifts were completed on time, shipped and all received. We will use again and recommend.Keep up the good work 🙏👌”

Helpful Report

Posted 2 months ago

Thank you so much for the fantastic 5-star review! We're thrilled to hear that Joe provided you with great support and communication throughout your order. It’s wonderful to know that we could help meet your deadline and deliver the gifts on time. We're looking forward to working with you again soon! Best regards, Big Bear Promo

Posted 2 months ago

“Liam Benson was professional and had excellent communication with me throughout the quoting process. I'm awaiting the arrival of my personalised business keyrings but I'm sure if they are anything like the service I have received, they will be great. Thank you Liam.”

Helpful Report

Posted 2 months ago

Thank you so much for the amazing 5-star review, Gemma! We're thrilled to hear that Liam provided you with professional service and excellent communication throughout your order. Your satisfaction is our priority, and we can't wait for you to see your keyrings! Thank you for choosing us, and we look forward to hearing from you again in the future! Best regards, Big Bear Promo

Posted 2 months ago

“We are really happy with the order process once again for our customised company pens. Andrew's assistance was amazing as always! Making the experience smooth and efficient. Thank you again!”

Helpful Report

Posted 2 months ago

Thank you so much for the wonderful 5-star review, Lucie! We're delighted to hear that you had a smooth and efficient experience with your order, and that Andrew was able to assist you so well. We look forward to working with you again in the future! Best regards, Big Bear Promo

Posted 2 months ago

“Liam was quick at responding and found what I needed. Thank you.”

Helpful Report

Posted 2 months ago

Thank you for the amazing 5-star review! We're thrilled to hear that Liam was quick to respond and helped you find exactly what you needed. We can’t wait to assist you again in the future! Best regards, Big Bear Promo

Posted 2 months ago

“Tyler was attentive and professional throughout our transaction. From initial enquiry to proofing of artwork, a pleasure to deal with.”

Helpful Report

Posted 2 months ago

Thank you so much for the excellent 5-star review, Dave! We're delighted to hear that you enjoyed working with Tyler and we'll be sure to pass on your kind words to him. We look forward to working with you again soon! Best regards, Big Bear Promo

Posted 2 months ago

“Very smooth and clear process Andrew James was a great help throughout”

Helpful Report

Posted 2 months ago

Thank you for the fantastic 5-star review, and we're thrilled to hear that you found the process smooth and clear! We’re glad Andrew was able to assist you effectively throughout your experience. Your satisfaction is our top priority, and we look forward to hearing from you again soon! Best regards, Big Bear Promo

Posted 2 months ago

“Really great customer service from Liam Benson. Very pleased with the product and all communications with Liam. All very flexible so they were able to meet our exact needs too which was really important to us. Professional and friendly service.”

Helpful Report

Posted 2 months ago

Thank you for the wonderful 5-star review, Lisa! We're so glad to hear that Liam provided you with great customer service and ensure your needs were met. We look forward to assisting you again in the future! Best regards, Big Bear Promo

Posted 2 months ago

“Excellent customer service. Ross was really helpful throughout the whole process - he provided thorough proofs and mockups of the products. The moulded keyrings and branded totebags came out exactly how we envisioned.”

Helpful Report

Posted 2 months ago

Thank you so much for the amazing 5-star review, Jemima! We're thrilled to hear that Ross was so helpful throughout your order and that the keyrings and tote bags turned out as you wanted. We can't wait to assist you again in the future! Best regards, Big Bear Promo

Posted 2 months ago

“Brilliant service from Sam Lewis, who was amazing. Came to him with an idea for personalised croc charms and he turned it into a reality - very helpful, responsive service and friendly - Sam couldn't do enough to help. Quick delivery too. Thanks!”

Big Bear Promo 5 star review on 6th November 2024

Helpful Report

Posted 2 months ago

Thank you so much for the glowing 5-star review, and we’re delighted to hear that Sam was able to bring your idea for personalised croc charms to life! We'll be sure to pass on your kind comments to him. We appreciate your kind words and look forward to assisting you again in the future! Best regards, Big Bear Promo

Posted 2 months ago

“Joe is always super helpful and speedy. Great quality merch too! Highly recommend :)”

Big Bear Promo 5 star review on 5th November 2024

Helpful Report

Posted 2 months ago

Thank you so much for the fantastic 5-star review, Charlotte! We're thrilled to hear that Joe was super helpful and that you loved the quality of our merchandise. Your recommendation means a lot to us, and we can't wait to work with you again soon! Best regards, Big Bear Promo

Posted 2 months ago

“Joe Riman - the absolute best! lots of changes and were made to my order and Joe was always so helpful and quick to reply. Thank you! 10/10 experience because of him”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star review, Rosie! We're thrilled to hear that Joe provided you with such excellent support and was quick to assist with your changes. Your positive feedback is truly appreciated, and we’re glad to know you had a fantastic experience. We look forward to hearing from you again in the future! Best regards, Big Bear Promo

Posted 2 months ago

“Tyler at Big Bear Promo has been so on the ball and always responded promptly with my many questions. The coasters and tins we ordered look great, so much so that we are placing another order. Thanks!”

Helpful Report

Posted 2 months ago

Thank you so much for the wonderful 5-star review, Sadie! We’re thrilled to hear that Tyler was able to assist you promptly and that you are happy with your coasters and tins. Your continued support means the world to us, and we can't wait to help you with your next order! Best regards, Big Bear Promo

Posted 2 months ago

“Good quality product at a realistic price. Callum responded to questions at out of hours times. Good dedication.”

Helpful Report

Posted 2 months ago

Thank you so much for the incredible 5-star review! We're delighted to hear that you were satisfied with the quality of our product and found our pricing realistic. We'll be sure to pass on your kind comments to Callum. We appreciate your support and look forward to hearing from you again soon! Best regards, Big Bear Promo

Posted 2 months ago

Big Bear Promo is rated 5.0 based on 688 reviews