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Big Bear Promo Reviews

5.0 Rating 685 Reviews
100 %
of reviewers recommend Big Bear Promo
5.0
Based on 685 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Big Bear Promo 5 star review on 3rd December 2024
Jackie Donnelly
Big Bear Promo 5 star review on 28th November 2024
Anonymous
Big Bear Promo 5 star review on 25th November 2024
Talent Locker
Big Bear Promo 5 star review on 22nd November 2024
Arti
Big Bear Promo 5 star review on 21st November 2024
Jonas
Big Bear Promo 5 star review on 19th November 2024
Clair Griffiths
Big Bear Promo 5 star review on 19th November 2024
Anonymous
97
Anonymous
Anonymous  // 01/01/2019
We have ordered from Big Bear Promo multiple times now, and the experience has been amazing every time. On both occasions, we had the pleasure of working with Andrew James, who made the entire ordering process incredibly easy for us here at Bolster Systems. We couldn't be happier with the service, we definitely be ordering again in the future. Highly recommend!
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Posted 2 months ago
Dear Lucie, Thank you so much for giving Big Bear Promo a 5-star rating! We are thrilled you're a returning customer and have had a positive experience with us every time. We're delighted to hear Andrew made the process easy for you and we'll be sure to pass on your kind words. We appreciate your recommendation and are delighted to hear that you will be ordering from us again. Best regards, Big Bear Promo
Posted 2 months ago
Thank you to Liam for helping us order our Travel mugs in time for our Christmas hampers! Very quick response time and very helpful making sure we stuck with our budget but achieved the design and quality we were after! Thanks Liam :)
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Posted 2 months ago
Dear Kristi, Thank you so much for giving Big Bear Promo a 5-star rating! We're thrilled you had a great experience with us and are pleased with your travel mugs. We're glad to hear that Liam was very helpful and ensured that your order was completed on time. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again in the future! Best regards, Big Bear Promo
Posted 2 months ago
Another great experience with Big Bear Promo. Special shout out for Andrew James who again ensured everything was in order and kept us updated. Thanks Andrew!
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Posted 2 months ago
Dear Jackie, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We sincerely appreciate your kind words and positive feedback. We're thrilled to hear that you had another great experience with us, and we'll be sure to pass on your kind words to Andrew. Once again, thank you for choosing Big Bear Promo. We are grateful for your continued support, and we look forward to hearing from you again in the future. Best regards, Big Bear Promo Team
Posted 2 months ago
This is my second time ordering from Big Bear Promo and my process has been extremely smooth thanks to Josh Turner every time! He is very polite and attentive and honestly made the whole process so easy.
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Posted 2 months ago
Dear Karen, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear this is your second order with us. We are especially grateful for your kind words about our team member, Josh. Thank you again for choosing Big Bear Promo, and we look forward to hearing from you again in the future! Best regards, The Big Bear Promo Team
Posted 2 months ago
Thank you Liam for making ordering effortless. Super quick response too! Will be ordering again no doubt :-)
Helpful Report
Posted 2 months ago
Dear Colette, Thank you so much for taking the time to give Big Bear Promo a 5-star rating! We are thrilled to hear that you had such a positive experience with us and we'll pass on your kind words to Liam. Please don't hesitate to reach out if there's anything else we can assist you with. We hope to hear from you again in the future. Warm regards, Big Bear Promo
Posted 2 months ago
Liam Benson has communicated well throughout and kept us updated on the status of the order every step. Sunglasses look great, five star service, thanks Liam
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Posted 2 months ago
Dear Owen, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We are glad to hear that the sunglasses turned out great, and we'll pass on your kind comments to Liam. Once again, thank you for choosing Big Bear Promo. Best regards, Big Bear Promo
Posted 2 months ago
I had the pleasure of working with Andrew on a last-minute order for branded trolley coin keyrings for an upcoming trade show, and I couldn't be happier with the service I received. Andrew went above and beyond to ensure the order was processed quickly, and even managed to arrange an earlier delivery. I highly recommend this company and would not hesitate to work with them again.
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Posted 2 months ago
Dear Ellen, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled you had a wonderful experience with our service. We are grateful for the opportunity to assist you with your order and are delighted to know that Andrew provided you with exceptional service. Thank you again for your order, and we look forward to hearing from you again soon. Warm regards, Big Bear Promo Team
Posted 2 months ago
Great service and fast delivery, thanks for Andrew James for his help in processing our orders! Responses were fast and reliable.
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Posted 2 months ago
Thank you so much for your fantastic five-star rating of Big Bear Promo! We truly appreciate your kind words and support. It brings us immense joy to hear that our service and delivery met your expectations. We're especially grateful for your mention of Andrew and his dedicated assistance and we'll make sure to pass on your appreciation. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again in the future! Warm regards, Big Bear Promo
Posted 2 months ago
Callum Burton picked up our enquiry and helped us to achieve a notepad that has proven very popular with our customers.
Helpful Report
Posted 2 months ago
Dear Sam, Thank you so much for giving Big Bear Promo a fantastic 5-star rating! We truly appreciate your kind feedback and we are thrilled to hear that you had a great experience with us. We would also like to extend our gratitude for mentioning Callum's exceptional service and we're pleased the notepads have been popular with your customers. Thank you once again for choosing Big Bear Promo. We look forward to serving you again in the future! Best regards, Big Bear Promo
Posted 2 months ago
Callum has been super responsive and flexible with or numerous queries - really helpful and friendly - would recommend
Helpful Report
Posted 2 months ago
Thank you so much for giving Big Bear Promo a fantastic 5-star rating! We greatly appreciate your feedback and support. We're thrilled to hear that Callum has been super responsive and helpful with all your queries. Rest assured, we will maintain our commitment to delivering top-notch assistance. Thank you for recommending us, and we look forward to hearing from you again in the future!
Posted 2 months ago
I placed my first order a couple of week's ago for some golf accessories. The whole process was made so easy by Sam Lewis, from my initial inquiry, the quotes (I asked about a few different products) and through to order, Sam was extremely helpful and quick to reply. The overall pricing was good and to make things even better, my order turned up a few days earlier than I expected. Great quality products and brilliant service! I will 100% use Big Bear Promo again, hopefully with Sam's help again and I would recommend with hesitation.
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Posted 2 months ago
Dear Graham, Thank you so much for your glowing 5-star review of Big Bear Promo! We greatly appreciate your feedback on Sam's exceptional customer service, from your initial inquiry to placing your order. It's wonderful to know that he was able to make the entire process easy and seamless for you. We're delighted that you found our overall pricing good and that your order arrived earlier than expected. Thank you for mentioning the great quality of our products and for recommending Big Bear Promo. We look forward to hearing from you again. Warm regards, Big Bear Promo
Posted 2 months ago
I have had Callum Burton as my go to supplier for years now as he has never let me down and has always gone the extra mile for my often demanding order deadlines. Can highly recommend.
Helpful Report
Posted 2 months ago
Dear Joanne, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your positive feedback and are thrilled that you've had such a great experience with us. We are proud to have Callum on our team, and we're glad to know that he has consistently met your expectations. We appreciate your business and look forward to hearing from you in the future. Best regards, The Big Bear Promo Team
Posted 2 months ago
Really pleased with the support we've received from Callum in arranging our orders.
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Posted 2 months ago
Thank you so much for your wonderful 5-star rating of Big Bear Promo! We are delighted to hear that you are pleased with the support provided by Callum in arranging your orders and it's fantastic to know that we have met your expectations. We look forward to hearing from you again soon!
Posted 2 months ago
Good service and quality products. Callum is always responsive.
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Posted 2 months ago
Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled you are satisfied with our service and product quality. We'll be sure to pass on your kind words to Callum and we look forward to hearing from you again soon! Best regards, Big Bear Promo
Posted 2 months ago
Had a great experience with Josh Turner, who was professional and responsive throughout. Love our bottle openers!
Big Bear Promo 5 star review on 30th September 2024
Helpful Report
Posted 2 months ago
Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had a great experience with our team, particularly with Josh. We take pride in providing professional and responsive service to our valued customers like you. We are also thrilled to hear that you love the bottle openers! Once again, thank you for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again in the future. Best regards, Big Bear Promo
Posted 2 months ago
Great service. Great communication. Very helpful. Patience to explore all options within a budget. Highly recommended! I was helped by Ross and cant express my gratitude enough.
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Posted 2 months ago
Thank you so much for your amazing review and for giving Big Bear Promo a 5-star rating! We greatly appreciate your kind words and recommendation. We are thrilled to hear that you had an outstanding experience with Ross and that he was able to help you explore all options within your budget. Thank you for choosing Big Bear Promo!
Posted 2 months ago
Absolutely brilliant! The team created the perfect denim aprons for my batch cooking membership. Very happy with the service and product.
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Posted 2 months ago
Dear Helen, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and support. We're thrilled to hear that our team was able to create the perfect denim aprons for you. Thank you once again for choosing Big Bear Promo. We look forward to hearing from you in the future! Warm regards, Big Bear Promo
Posted 2 months ago
Big Bear Promos were very swift with emails and communication throughout. Callum Burton looked after my project from start to finish
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Posted 2 months ago
Thank you so much for your excellent 4-star rating of Big Bear Promo! We greatly appreciate your feedback and are thrilled that you had a positive experience with us. We're delighted to know that Callum was swift with emails and communication throughout your project. Once again, thank you for choosing Big Bear Promo. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warm regards, Big Bear Promo
Posted 2 months ago
Fast delivery, fantastic product, and smooth communication throughout. Highly recommend!
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Posted 2 months ago
Dear Julianna, Thank you so much for taking the time to give us a 5-star rating on Big Bear Promo. We truly appreciate your kind words about our fast delivery, fantastic product, and smooth communication throughout the process. Your recommendation means the world to us and we are thrilled to have exceeded your expectations. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to hearing from you again! Best regards, Big Bear Promo
Posted 2 months ago
A good experience dealing with Ross. Products were good an competitive, delivery was prompt. No hesitation from us in using again.
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Posted 2 months ago
Dear Martin, Thank you so much for taking the time to rate Big Bear Promo with 5 stars! We are thrilled to hear that you had a good experience dealing with Ross and that our products and prices were up to your expectations. Thank you once again for choosing Big Bear Promo. Best regards, Big Bear Promo
Posted 2 months ago
Big Bear Promo is rated 5.0 based on 685 reviews