Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 685 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with everything. Great communication, excellent delivery and great product!”

Helpful Report

Posted 5 months ago

Dear Martina, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you were happy with everything. Thank you once again for your support and kind words. We look forward to hearing from you again in the future! Best regards, Big Bear Promo Team

Posted 5 months ago

“recently received our order and Callum was great help - very efficient with queries”

Helpful Report

Posted 5 months ago

Dear Rebecca, Thank you so much for your wonderful 5-star rating of Big Bear Promo! We truly appreciate your support and your kind words. It's delightful to know that you recently received your order and had a great experience with our team, particularly Callum. Thank you once again for choosing Big Bear Promo and for taking the time to share your positive feedback. We look forward to hearing from you again soon. Warm regards, Big Bear Promo

Posted 5 months ago

“Callum Burton (sales account manager) was excellent in helping me find the most suitable products for my organisation. He always replied very promptly and was very patient and helpful with me. He organised everything to take place swiftly, the delivery was very quick and we are happy with the quality of the product and the print of our logo on them. I would totally recommend Big Bear Promo.”

Big Bear Promo 5 star review on 31st July 2024

Helpful Report

Posted 5 months ago

Dear Despina, Thank you so much for taking the time to give us a wonderful 5-star rating for Big Bear Promo. We truly appreciate your positive feedback and recommendation. We are delighted to hear that Callum was able to assist you in finding the most suitable products for your organisation and we'll be sure to pass on your kind words. Once again, thank you for your kind words and recommendation. We look forward to hearing from you again. Best regards, Big Bear Promo

Posted 5 months ago

“We've been using Big Bear Promo for a couple of years now, can't fault them. Callum is always very responsive, quick turnaround on quotes, proofs and deliveries. Would highly reccommend!”

Helpful Report

Posted 5 months ago

Dear Sasha, Thank you so much for your fantastic five-star rating of Big Bear Promo! We sincerely appreciate your kind words and recommendation. It's great to hear that you have been using our services for a couple of years and have had a great experience with us. We look forward to hearing from you again in the future! Best regards, The Big Bear Promo Team

Posted 5 months ago

“We placed a las minute order with Big Bear Promo for some branded T-shirts that we needed for an event. Callum placed our order and assured us that we would receive it in time for our event. We have since queried a couple of items with Callum and he always gets back to us within minutes - I couldn't fault the service! Thank you Callum”

Helpful Report

Posted 5 months ago

Dear Shannon, Thank you so much for your 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're glad we were able to meet your needs with the branded T-shirts for your event, and we'll be sure to pass on your kind words to Callum. Once again, thank you for choosing Big Bear Promo. We're grateful for your business and look forward to hearing from you again in the future. Warm regards, Big Bear Promo

Posted 5 months ago

“I've just received my second order from these guys as we needed more badges for work events. They look so good and professional. I dealt with Josh, who is always happy to help, replies really quickly to emails and just an overall great experience.”

Helpful Report

Posted 5 months ago

Thank you so much, Jordan, for your fabulous 5-star rating of Big Bear Promo! We sincerely appreciate your continued trust and support. We are delighted to hear that you are satisfied with your second order of badges for your work events. It's wonderful to know that our products have met your expectations, and we'll make sure to pass on your kind words to Josh. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again!

Posted 5 months ago

“Callum Burton was very helpful, efficient and we can't wait to see our finished products!”

Helpful Report

Posted 5 months ago

Dear Claudia, Thank you so much for your 5-star rating of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are so glad that Callum was very helpful and efficient throughout the process and we look forward to you receiving your products!

Posted 5 months ago

“as always superb service excellent quality and fast delivery”

Helpful Report

Posted 5 months ago

Dear Andy, Thank you so much for your 5-star rating of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you are satisfied with our service. Thank you again for choosing Big Bear Promo!

Posted 5 months ago

“I placed an order with Big Bear for some keyrings for the lockers at work, Callum was helpful and answered all my queries in a very timely manner, placed the order and am eagerly awaiting the delivery. thank you for your help and if the products are as good as they promise to be, I will be ordering more.”

Helpful Report

Posted 5 months ago

Thank you so much for giving Big Bear Promo a 4-star rating! We truly appreciate your kind words about our service. It's wonderful to hear that Callum was able to assist you promptly and address all your queries. Thank you for choosing us, and we look forward to hearing from you in the future.

Posted 5 months ago

“Dealt with Callum! Efficient and professional!”

Helpful Report

Posted 5 months ago

Dear Jake, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We're thrilled to hear that you found our services efficient and professional, especially when dealing with our remarkable team member, Callum. We look forward to hearing from you again.

Posted 5 months ago

“I have placed a few orders with Big Bear Promo over the last couple of years and Ross has always been amazing, nothing has been too much trouble with his outstanding customer service! Thank you!”

Helpful Report

Posted 5 months ago

Dear Sian, Thank you so much for taking the time to rate Big Bear Promo with 5 stars! We are thrilled to hear that you have had a positive experience with our team, especially with Ross providing exceptional customer service. Your kind words mean a lot to us. Thank you again for your fantastic rating and for being a valued customer. We look forward to hearing from you in the future! Best regards, The Big Bear Promo Team

Posted 5 months ago

“Pens look great, Sam has been fantastic dealing with orders. Nothing is to much trouble for her. Will use service again and recommend to my franchisees and other companies.”

Big Bear Promo 5 star review on 29th July 2024

Helpful Report

Posted 5 months ago

Dear Nat, Thank you so much for your amazing 5-star rating of Big Bear Promo! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are glad to hear that the pens look great and we are especially proud of Sam for his fantastic job in handling your order. We look forward to hearing from you again in the future! Best regards, Big Bear Promo Team

Posted 5 months ago

“Great service, thank you for the very quick turnaround on a tricky, and very bespoke job.”

Helpful Report

Posted 5 months ago

Dear Kevin, Thank you so much for awarding Big Bear Promo with a fantastic 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with our services. We are delighted that we were able to meet your expectations and provide you with the prompt turnaround you needed. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 5 months ago

“Absolutely amazing costumer service and my event went well because Andrew was extremely helpful since I reached out to him. We will be back 😄”

Helpful Report

Posted 5 months ago

Dear Sandra, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and support. We are thrilled to hear that you had such an amazing experience with our customer service, especially with Andrew. It is delightful to hear that your event went well, and we are glad to have played a part in its success. Once again, thank you for your trust and valuable feedback. We look forward to hearing from you again! Best regards, The Big Bear Promo Team

Posted 5 months ago

“We recently ordered branded pens from Big Bear Promo for Diggerland Plant Training School, and we couldn't be happier with the experience! The pens arrived quickly and were exactly as described. Andrew James was a pleasure to work with—efficient, professional, and attentive to our needs. Highly recommend Big Bear Promo for all your promotional needs!”

Big Bear Promo 5 star review on 26th July 2024

Helpful Report

Posted 5 months ago

Dear Blake, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your support and feedback. We're delighted to hear that you recently ordered branded pens from us and had a wonderful experience. It's great to know that the pens arrived promptly and met your expectations. We're also thrilled that Andrew James provided you with excellent customer service. Thank you once again for recommending Big Bear Promo for all promotional needs. We look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 5 months ago

“Callum was so patient and kind whilst we were deciding on our order, we went with notebooks, pens and bottles and they all came out really well. We will definitely recommend the Big Bear promo team to other companies looking to order their giveaways. Thanks!”

Helpful Report

Posted 5 months ago

Thank you so much, Valeriya, for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your feedback and we're thrilled to hear that you had a great experience with us. Callum was absolutely thrilled to see your kind words about his patience and kindness during the decision-making process. We're glad that you were pleased with the notebooks, pens, and bottles. We hope to hear from you again in the future.

Posted 5 months ago

“Quick easy service.”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to rate Big Bear Promo with 5 stars. We're thrilled to hear you were happy with the customer service and we hope to hear from you again.

Posted 5 months ago

“Quick delivery, great customer service.”

Helpful Report

Posted 5 months ago

Dear Amber, Thank you so much for taking the time to leave us a fantastic 5-star rating for Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Once again, thank you for choosing Big Bear Promo and for sharing your positive feedback. We look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 5 months ago

“Callum was a great help when ordering and the turnaround for the order was perfect. Will be using Big Bear Promo again in the future.”

Helpful Report

Posted 5 months ago

Dear Matt, Thank you so much for taking the time to give Big Bear Promo a 5-star rating! We truly appreciate your support. We are ecstatic to hear that Callum provided you with excellent assistance during the ordering process. Moreover, we are thrilled that the turnaround time for your order met your expectations. If there's anything else we can assist you with, please don't hesitate to let us know. Best regards, Big Bear Promo Team

Posted 5 months ago

“Ross was great, we had a quick service with no hassle. Ross was happy to help us with the design changes we needed too.”

Helpful Report

Posted 5 months ago

Dear Emily, Thank you so much for your incredible 5-star rating of Big Bear Promo! We truly appreciate your kind words and feedback. It's wonderful to hear that Ross provided you with quick and hassle-free service. We're thrilled that he was able to assist you with the design changes you needed as well. We're always here to help, and we sincerely look forward to hearing from you again! Warm regards, The Big Bear Promo Team

Posted 5 months ago

Big Bear Promo is rated 5.0 based on 685 reviews