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Big Bear Promo Reviews

5.0 Rating 687 Reviews
100 %
of reviewers recommend Big Bear Promo
5.0
Based on 687 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Big Bear Promo 5 star review on 3rd December 2024
Jackie Donnelly
Big Bear Promo 5 star review on 28th November 2024
Anonymous
Big Bear Promo 5 star review on 25th November 2024
Talent Locker
Big Bear Promo 5 star review on 22nd November 2024
Arti
Big Bear Promo 5 star review on 21st November 2024
Jonas
Big Bear Promo 5 star review on 19th November 2024
Clair Griffiths
Big Bear Promo 5 star review on 19th November 2024
Anonymous
97
Anonymous
Anonymous  // 01/01/2019
Ordered some customised pencils, many thanks to Tyler for all of his help, the pencils came out great and were a great price & delivered on time.
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Posted 11 months ago
Would highly recommend! Competitive pricing, great product selection and quick turnaround. Tyler made the whole thing quick and simple and was an absolute pleasure to deal with - thanks!
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Posted 11 months ago
Good service, fast production. I was served by Tyler and he was very helpful and prompt with responses.
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Posted 11 months ago
Great quick turn around and Callum was on it from the start and helped me every step of the way. Would recommend. Would happily recommend Callum and Big Bear. Thanks for the help 🙂
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Posted 11 months ago
Quick turnaround on both enquiries and orders - Callum has been especially helpful with all sorts of requests for corporate branded merch. Well priced products, would recommend highly. Thanks for all your continued support!
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Posted 11 months ago
Good feedback using Big bear promos, Ross especially was good to deal with. Had a lot of patience over and back before the decision was made. Polite and quick responses.
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Posted 11 months ago
Ross was super efficient and helpful in ensuring the timely fulfillment of the order, given the lead times and very on top of comms, always keeping me updated - stress free!
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Posted 1 year ago
Super efficient and helpful to fulfil the order with the given timeframe. Thank you Andrew James! Highly recommend!
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Posted 1 year ago
Great service by Ross Robinson, always helpful and helping with designs.
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Posted 1 year ago
Great communication from Ross. I ordered a lot of mugs just before Christmas and they arrived in plenty of time. Really liked that they sent a sample so we could see what the end product was going to look like. Would defiantly use this company again.
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Posted 1 year ago
Great product, fast shipping. Thank you Callum! Quick and efficient responses, all around a happy customer :)
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Posted 1 year ago
Thank you for your quick response and delivery Ross!
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Posted 1 year ago
This is now my second time of using this business, they are always highly responsive, competitively priced and good quality. Special thanks to Ross for his patience with our very specific needs.
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Posted 1 year ago
I hadn't used Big Bear before but I was so pleased with their service. I ordered some printed and personalised post it note books and they looked great. There was a fast turnaround too which I was grateful as I had left it to the last minute. :-) Thank you Ross!
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Posted 1 year ago
I received 5 star customer service from Joe Riman and the product received (a5 notepads) were very good quality - and Joe was happy to send out a sample pad in advance of purchasing the bigger order. We will definitely use them again!
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Posted 1 year ago
What an amazing company. From beginning to end I was treated with the utmost respect. My product was my first mug design and Ross didn’t mind hand holding me through the processs. The finished mugs are awesome and have been a huge hit. I look forward to working with Big Bear very soon. Thank you Ross for a job well done.
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Posted 1 year ago
I can honestly say that the service I receive from Ross is superb Thanks for everything
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Posted 1 year ago
Tyler was great from start to finish. Quick responses to emails, sent us digital & physical samples to make sure we were happy. Would 100% recommend them! We went for a Bespoke Key fob and were very impressed with the pricing & range of materials available.
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Posted 1 year ago
Absolutely brilliant! Callum was great throughout the entire process. Great communications, great product, superfast delivery. Perfect. Will definitely use again.
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Posted 1 year ago
I got in touch with BigBearPromo after another print company had let me down with two delays and very poor communications. Tyler Sheppard responded to my emails quickly and was so super helpful in helping us get to order. Tyler agreed to price match what the previous company had offered and said the order could be completed within a week. I ordered 150 jute bag with print on a Monday and the order was delivered Friday, 3 days before the expected date. I was so super happy and very very pleased with great customer service. I will not hessiate to order again other promotional good when needed.
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Posted 1 year ago
Big Bear Promo is rated 5.0 based on 687 reviews