Cartridge World Reviews

Name: Cartridge World
Address: Office 85, Knaresborough Technology Park, Manse Lane, Knaresborough, North Yorkshire
Rating: 4.64

4.6 Rating 374 Reviews

91 %

of reviewers recommend Cartridge World

4.6

Based on 374 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01423701704

Email:

customerservice@cartridgeworld.co.uk

Location:

Office 85, Knaresborough Technology Park,
Manse Lane,
Knaresborough
North Yorkshire
HG5 8LF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quicker than expected . Thanks”

Helpful Report

Posted 4 months ago

Hello Mick, Thank you for your review. We're glad to hear that your order arrived faster than you thought it was going to as we try to make delivery as quick and easy as possible. We hope it will encourage you to come back and order from us again soon! Kind regards Amelia

Posted 3 months ago

“Not only did I save money on my cartridges, I also had a lovely free gift. Win win!”

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Posted 4 months ago

Hello Mary, Thank you so much for your excellent review. It makes us so happy to hear that you had such a lovely ordering experience and enjoyed your free gift also. We hope to see you ordering from us again in the near future. Kind regards Amelia

Posted 3 months ago

“Arrived quickly. Print quality is good.”

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Posted 4 months ago

Hello Annette, Thank you so much for you 5 star review. We're very happy to hear that your order arrived promptly and that the print quality is to a high standard. Please feel free to reach out if you need anything form us in future and our team will be happy to help. Kind regards Amelia

Posted 3 months ago

“Fast and helpful service...and a free bar of chocolate!!”

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Posted 4 months ago

Hello Billy, Thank you so much for your 5 star review. It makes us grateful to hear that you received excellent service from us and that you enjoyed your free gift. We strive to make our customers happy and this feedback is really lovely to hear. We hope you will order from us again in the future! Kind regards Amelia

Posted 3 months ago

“An excellent service: well done!”

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Posted 4 months ago

Hello John, Thank you so much for your excellent 5 star review. We're really happy to hear that you enjoyed your experience with us and that you received such brilliant service. We hope it will encourage you to order again and maybe refer a friend so that you can receive bonus CW Stars that you can use as discounts. Kind regards Amelia

Posted 3 months ago

“Excellent, helpful, knowledgeable prompt service. Definitely 5 stars.”

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Posted 4 months ago

Hello Margaret, Thank you so much for your lovely review. It makes us so happy to hear that you received such brilliant service from our team and found our experts to be so knowledgeable. We hope to see you ordering again from us very soon! Kind regards Amelia

Posted 3 months ago

“Overall delivery was great, although a little slower than I’ve been used to in the past (only by a day or two though, and I’ve been spoilt by the excellent hand delivery service at the Oswestry branch in the past which Royal Mail unfortunately can’t quite match) , ordering process was quick and simple however and the Cartridge World pricing has always been the best compared to other high street stores that seem to charge a premium!! I am a repeat customer and will definitely be keeping my business with Cartridge World as they can’t be beaten for service and cost!”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your review of Cartridge World. We genuinely appreciate your feedback and are delighted to hear that you had a positive overall experience with us. We apologise for any slight delay in delivery, as we strive to provide the best service possible. Your understanding means a lot to us, and we are glad that the ordering process itself was quick and simple for you. Best regards, Amelia

Posted 3 months ago

“dealt for some years this time was not found on your records wish seemed strange”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for taking the time to rate Cartridge World with 5 stars! In regards to your comment about not finding your previous records, we apologise for any inconvenience this may have caused. Rest assured, we understand that this must have seemed strange and we will make every effort to ensure that this does not happen again in the future. Once again, thank you for choosing Cartridge World. We value your loyalty as a customer and look forward to serving you for many years to come. Best regards, Amelia

Posted 3 months ago

“Arrived on time as stated, well packed, was told it would be here tommorow but it was the day after.”

Helpful Report

Posted 4 months ago

Hello Michael, Thank you for taking the time to give Cartridge World a 5-star rating! We sincerely appreciate your feedback and are delighted to hear about your positive experience with us. It's great to know that your order was well packed. We apologise for any confusion regarding the delivery date, but we're glad to see that it arrived just a day later. We value your satisfaction and look forward to serving you again in the future. Kind regards Amelia

Posted 3 months ago

“The delivery was swift and well managed. The printer will not work with the drum supplied and therefore the toner has not been used.”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for taking the time to provide us with your feedback on your recent experience with Cartridge World. We sincerely appreciate your valuable input and apologise for any inconvenience caused by the issue you faced. We are glad to hear that the delivery of your order was swift and well managed. However, we deeply regret the inconvenience caused by the printer's incompatibility with the supplied drum, resulting in the toner going unused. This is certainly not the experience we strive to provide to our valued customers, and we sincerely apologise for any frustration this may have caused. Please do not hesitate to contact us directly at customerservice@cartridgeworld.co.uk if there is anything else we can do to make things right. Thank you for choosing Cartridge World, and we look forward to serving you better in the future. Best regards, Amelia

Posted 3 months ago

“Great service from Cartridge World”

Helpful Report

Posted 4 months ago

Hello John, Thank you so much for you 5 star review. We're so please to hear that you enjoyed your experience with us and the service you received was to a high level. Please do not hesitate to reach out should there be anything else that you require. Kind regards Amelia

Posted 3 months ago

“Your cartridges fitted into my printer OK as you had said they would but the printdr won't accept them. They also leaked ink all over my.hands in a way I haven't had for years now. Can you tell me if this is a common occurrence, or do you feel any responsibility for this?”

Helpful Report

Posted 4 months ago

Hello Susan Thank for your feedback. Please can you contact customerservice@cartridgeworld.co.uk with the following information so we can assist you further with this. If you could please confirm your printer model and share pictures of the cartridges and any error messages you see on the printer or your computer that would be helpful. We can then help with replacements if required or a return and full refund. Kind regards Charlotte

Posted 4 months ago

“Good service, unfortunately, I ordered the wrong cartridges, entirely my fault.”

Helpful Report

Posted 4 months ago

Hello Thank you for the feedback. Please contact customerservice@cartridgeworld.co.uk as any unopened cartridges can be returned for a refund or store credit towards the correct cartridges you need. If you include in your email your printer model we will provide a link to the correct cartridges for your printer. Kind regards Charlotte

Posted 4 months ago

“Excellent customer service !!”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your 5 star rating. We're so happy to hear that you found our customer service to be of a high standard and that you enjoyed your ordering experience with us. We hope to see you order again soon! Kind regards Amelia

Posted 3 months ago

“I have always experienced very good service from Cartridge World, good products and speedy delivery.”

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Posted 4 months ago

Hello Roger, Thank you so much for your review of Cartridge World. We're happy to hear that you had a positive experience with us and that the delivery was quick. We really value you as a loyal customer and we hope to keep serving you in the future. Kind regards Amelia

Posted 3 months ago

“Used Cartridge World many times before. Always, exceptional service: really quick order turn around, well packed and fast delivery.”

Helpful Report

Posted 4 months ago

Hello Gillian, Thank you so much for your wonderful review. It makes us so pleased to hear that you continue to use us for all your printing needs and that you always receive such great service each time. We're happy to know that the delivery is always quick and to a high standard. We sincerely hope that you will use us for many years to come and rely on us to continue to uphold the same standard you have received in the past. Kind regards Amelia

Posted 3 months ago

“Can't fault them!”

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Posted 4 months ago

Hello Jo, Thank you so much, we are truly grateful for this lovely feedback. Kind regards Amelia

Posted 3 months ago

“Dear Charlotte, I have just fitted the cartridges that I had delivered in May. Unfortunately they seem to be jamming the cartridge carriage on my HP printer. Can you help pleased. Regards, Peter 07736517063”

Helpful Report

Posted 5 months ago

Hello Peter Thank you for contacting us. Please can you confirm your printer model and email a picture of the cartridges installed in the printer to customerservice@cartridgeworld.co.uk so we can investigate further. The only way the cartridges would 'jam' the carriage is if they are not installed correctly and therefore catching the inside of the printer. Kind regards Charlotte

Posted 5 months ago

“Ordered a new imaging drum for my laser printer. Arrived safely”

Helpful Report

Posted 5 months ago

Hello Sonia, Thank you so much for your 5 star rating. We try really hard to make sure all our products are packaged well so that they arrive undamaged and in a safe condition, so it is really lovely that this has been recognised. We hope it will encourage you to order with us in the future, as you know we will take care sending your order. Kind regards Amelia

Posted 3 months ago

“They actually provided the cartridges within the time frame pluss a bar of chocolate .”

Helpful Report

Posted 5 months ago

Hello Brian, Thank you so much for your 5 star review. We are so grateful for your feedback and we are happy to hear that your order arrived promptly, as we try hard to make sure this is the case with every order. We are pleased you enjoyed your free gift as well. Kind regards Amelia

Posted 3 months ago

Cartridge World is rated 4.6 based on 374 reviews