Cartridge World Reviews

Name: Cartridge World
Address: Office 85, Knaresborough Technology Park, Manse Lane, Knaresborough, North Yorkshire
Rating: 4.64

4.6 Rating 374 Reviews

91 %

of reviewers recommend Cartridge World

4.6

Based on 374 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01423701704

Email:

customerservice@cartridgeworld.co.uk

Location:

Office 85, Knaresborough Technology Park,
Manse Lane,
Knaresborough
North Yorkshire
HG5 8LF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of your people talked me through setting up my new printer. Because of my ineptness we were working on it for hours and he showed a great deal of patience. Thanks very much.”

Helpful Report

Posted 6 months ago

Dear Michael, Thank you so much for your amazing 5-star rating of Cartridge World! Your kind words mean a lot to us, and we are grateful for your acknowledgement of our team's efforts. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for choosing Cartridge World. Best regards, Amelia

Posted 4 months ago

“Excelent service, especially from Gavin”

Helpful Report

Posted 6 months ago

Dear John, Thank you so much for your fantastic 5-star rating of Cartridge World! We greatly appreciate your kind words about the service, especially from Gavin. He is an integral part of our team, always dedicated to providing top-notch assistance to our valued customers like yourself. Warm regards, Amelia

Posted 4 months ago

“Great service person who took my call very knowledgeable and explained all to me, a great help for non techy person like me. Next day free delivery.”

Helpful Report

Posted 6 months ago

Dear Jayne, Thank you so much for your outstanding 5-star rating and positive feedback on your experience at Cartridge World. We are glad to know that our representative was able to address all your queries in a knowledgeable and comprehensible manner. Our aim is to make technology accessible and user-friendly for everyone, and we're delighted that we could be of assistance. Best regards, Amelia

Posted 4 months ago

“Super fast delivery even on free standard. Wouldn't shop anywhere lease for my printer cartridges.”

Helpful Report

Posted 6 months ago

Dear Valerie, Thank you so much for your outstanding 5-star rating of Cartridge World! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We are delighted to be your go-to destination for printer cartridges, and we are honoured to have earned your trust. Warm regards, Amelia

Posted 4 months ago

“Excellent service - arrived next day.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for taking the time to give Cartridge World a 5-star rating! We're delighted to hear that you experienced excellent service with us, and that your order arrived promptly the next day. Providing efficient and reliable service is something we strive for, and we're thrilled that we could meet your expectations. Best regards, Amelia

Posted 4 months ago

“Cartridge World have proven to be speedy and helpful in giving support.”

Helpful Report

Posted 6 months ago

Hello Brian, Thank you so much for your 5 star review of Cartridge World. We are so pleased that you found our service to be quick and helpful and we hope to serve you again in future! Kind regards Amelia

Posted 2 months ago

“Excellent customer service and delivery always on time.”

Helpful Report

Posted 6 months ago

Dear Mansa, Thank you so much for your outstanding 5-star rating of Cartridge World! We are thrilled to hear that our excellent customer service and timely delivery have met your expectations. Once again, thank you for your kind words and for being a loyal customer. It's customers like you who motivate us to continuously improve and deliver the best service possible. We look forward to serving you again in the future! Best regards, Amelia

Posted 4 months ago

“Excellent service, Gavin phoned when 2nd order was place to make sure it was not a mistake”

Helpful Report

Posted 6 months ago

Dear Michelle, Thank you so much for your fantastic 5-star rating of Cartridge World! We are thrilled that you had such a positive experience with us. We're glad to hear that Gavin provided excellent service and went the extra mile by personally contacting you when the second order was placed. Best regards, Amelia

Posted 4 months ago

“Nothing the matter with ordering or the product. It’s the terrible awful service that FedEx provides. It’s impossible to track the item. They say they’re coming one day and they come another day. They don’t give definitive timelines of when they’re going to deliver. The timeline is 12 hours and then they don’t turn up why you don’t use a decent delivery company I really don’t know. It’s the worst service I’ve ever ever ever in my life experienced and I certainly won’t be using you again.”

Helpful Report

Posted 6 months ago

“My cartridge did not work when installed into the printer. Very disappointing and a waste of money.”

Helpful Report

Posted 6 months ago

Good morning Lisa Thank you for your feedback. Please can you share with us some more details on your cartridge problems so we can help resolve by way of replacements or refund. We have not received anything from you to date but would love to help and get you printing again. If you could email with a description of the error messages we can help. Sometimes your printer will have trouble recognising cartridges if you change multiple cartridges at the same time. Please follow the below steps to perform a hard reset: Remove the new cartridge(s) which are not being recognised or showing low ink. If you still have the old cartridges reinstall them in the printer. Any error messages should go and the printer should revert back to a low ink warning With the printer on and in a ready state remove the power lead. DO NOT switch off the printer just remove the power lead. Leave without power for 3 – 4 minutes. Towards the end of this time hold down the printer power button for 30 seconds. Plug the lead back into the printer and it will switch itself back on. Once it has finished calibrating and is in a ready state, install the first new cartridge that requires changing. If you need to change all colours start with the Black After installing a new cartridge close the printer and let it calibrate/accept the new cartridge before installing the next. This method resolves most cartridge recognition/low ink problems however should it persist, please email a picture of the error message and we can ship replacements or arrange a return for a refund. Kind regards Charlotte

Posted 6 months ago

“Very prompt service”

Helpful Report

Posted 6 months ago

Thank you. We really appreciate you taking the time to leave a review. Kind regards Cartridge World

Posted 6 months ago

“I am still waiting for Cartridge World to explain why the WRONG Printer Cartridges were sent. I am unable to send a photo or video review.”

Helpful Report

Posted 6 months ago

Good morning Christine Thank you for your feedback. Gavin who was dealing with your emails was away from the office yesterday so apologies for not dealing with your query as quickly as we normally would. I believe a pre-paid returns label has been emailed to facilitate the return of the cartridges so we can process a refund. As this is a tracked service if you email customerservice@cartridgeworld.co.uk once posted I can process the refund ahead of the cartridges been received as we will have proof of postage. This will speed up your refund by a couple of days. Kind regards Charlotte

Posted 6 months ago

“Received within the timescale stated very prompt and efficient. Print seems ok as I've only used the printer a couple of times, but pleased with the ink cartridges.”

Helpful Report

Posted 6 months ago

Dear Susan, Thank you so much for your fantastic 5-star rating of Cartridge World! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. We're also pleased to hear that you are satisfied with the ink cartridges you purchased. Your trust in our products means a lot to us, and we're confident that they will continue to meet your printing needs. Best regards, Amelia

Posted 4 months ago

“Great service and prices. Speedy delivery and sensible cardboard packaging (letterbox size too).”

Helpful Report

Posted 6 months ago

Dear Joanne, Thank you so much for taking the time to leave us a wonderful 5-star rating! We really appreciate your feedback and support. Our team always strives to provide top-notch service and high-quality products at competitive prices. We aim to make our packaging as practical and letterbox-friendly as possible so it's excellent that you were pleased with this. Once again, thank you for your kind words and for choosing Cartridge World. We look forward to serving you again in the future. Best regards, Amelia

Posted 4 months ago

“My first delivery (Royal Mail) did not arrive. After a short call another one was send and arrived. No problem great service.”

Helpful Report

Posted 6 months ago

Dear Alexander, Thank you so much for taking the time to give Cartridge World a wonderful five-star rating! We greatly appreciate your feedback and are delighted to hear that you had a positive experience with our service. We apologize for the inconvenience you faced with your first delivery via Royal Mail. However, we are glad to know that our team promptly resolved the issue by sending out another delivery that arrived without any problems. Your satisfaction is our top priority, and we are thrilled that our service met your expectations. Best regards, Amelia

Posted 4 months ago

“It is great doing business with Cartridge World. The on-line ordering is easy and all products are usually in stock. The compatible toners are good value for money and do the job.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your fantastic 5-star rating of Cartridge World! We really appreciate your kind words and are thrilled to hear that your experience with us has been exceptional. It is great doing business with you and we are glad to know that our online ordering system has been convenient for you. Thank you once again for choosing Cartridge World, and we look forward to serving you in the future! Best regards, Amelia

Posted 4 months ago

“Easy to order and quick delivery”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for the 5 star review. We are delighted that you are happy with your purchase and we hope you will order from us again soon! Kind Regards, Amelia

Posted 4 months ago

“Great service”

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Posted 6 months ago

Hello David, Thank you so much for your 5 star review. We pride ourselves on excellent customer service so it is really nice for this to be recognised. We hope you will order from us again soon! Kind regards Amelia

Posted 4 months ago

“Excellent customer service! Kind, thoughtful and lightening quick communication and postage 🤙🏼”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your 5 star review of Cartridge World! We are so pleased that you received such great customer service and that your postage and communication was fast. We can't wait to serve you again in future! Kind regards Amelia

Posted 2 months ago

“Extremely efficient and very quick delivery.”

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Posted 6 months ago

Thank you. We really appreciate you taking the time to leave a review. Cartridge World

Posted 6 months ago

Cartridge World is rated 4.6 based on 374 reviews