Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.77

4.8 Rating 1,028 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 3rd October 2024

180

Anonymous

Anonymous // 01/01/2019

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English

“Elegant and afforadle watches. Stylsih to suit all ocassions.”

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Posted 2 months ago

“Nice looking limited edition watch, accurate time keeping. Only downside is it’s price.”

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Posted 2 months ago

“This is a amazing collectors piece”

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Posted 2 months ago

“Website easy to use.watch chosen was a good price especially with the 10% discount”

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Posted 2 months ago

“Very easy to use and you get exactly what you prefer and it arrives extremely fast.”

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Posted 2 months ago

“Lovely well made watch. Fabulous quality and value for money.”

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Posted 2 months ago

“I love watches,and this one is exciting, out of this world design.”

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Posted 2 months ago

“Excellent quality, reliable and prompt delivery.”

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Posted 2 months ago

“I have several Citizen watches. They are well built and when a service is needed, the service centre in the UK is quick and cost effective.”

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Posted 2 months ago

“Amazing watch, exceptional quality and value.”

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Posted 2 months ago

“I was looking for a watch that will last and is stylish, nearly all reviews seemed to point at citizen eco drive. Its an amazing fit after removing 1 link in the bracelet, which was really easy to do withba how to vudeo on the citizen website. I chose the tsuki yomi as personally I think its really cool to know the moon state. I chose the green watch face as it still looks classical at work but also interesting enough as a daily wear. I haven't tested it in water yet but I'm confident with the quality of the watch that it will be no problem.”

Citizen Watch UK 5 star review on 31st August 2024

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Posted 2 months ago

“Fast delivery. Nicely packed. Straightforward website. Cannot find any issues. 5/5 stars.”

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Posted 2 months ago

“I am a fan of Citizen and already own several watches :-)”

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Posted 2 months ago

“Gorgeous watch, OH is happy with it, absolutely love the green!!”

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Posted 2 months ago

“Outstanding watch . Love the grey coloured bracelet so very different to silver or gold. Nice watch face. Purchased this for my son’s 30th and I know he will be thrilled”

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Posted 2 months ago

“Fine - delivery as promised (tracking was easy and accurate), packaging good and arrived as expected.”

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Posted 2 months ago

“Very pleased with this watch, good value and a quick service.”

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Posted 2 months ago

“This watch is elegant and beautiful to wear on your wrist day or night with beautiful encrusted diamonds or sparkles at any day or evening event”

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Posted 2 months ago

“Sorry,nothing but issues in dealing with Citizen Watch UK. I was given incorrect information in the first instance then I had to chase up on actions Citizen said they would do but didn't! When I placed the order online it displayed a message 'The web site was not available' and I never received confirmation thst my order had successfully been placed! I logged back on to the Web site almost immediately but couldn't see my order! A little while later I received confirmation. Citizen said they would investigate what went wrong but have not got back k to me! On receipt of the watch I entered details of the watch on the repair card that came with the watch just so it was to hand in the future! It required the 'Manufacturer Number' but I couldn't find it anywhere so I emailed Citizen for advice and was told it was a 'glitch' on their side and shouldn't be there! I asked for the Service Manager to call me when they returned from holiday but I don't think it will ever happen! All a bit of a shambles!”

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Posted 2 months ago

Dear Crescends, I am extremely sorry to hear about your negative experience with our Customer Service Team. Thank you for bringing this to our attention and please accept our sincerest apologies for this situation. We would like to inform you that our Customer Service Team are trained to assist customers with empathy and offer the right information. However, situations like this are rare and we hope to avoid similar incidents in the future. It is very unfortunate for the error message displayed on your screen when purchasing your watch. Please be advised order confirmation emails can take up to an hour to be received allowing our system time to process and confirm the order. According to our records, our service centre has been in regular contact to assist with the refund of your postage charges and honouring a discount to use on your next purchase. If you need any further assistance, please do not hesitate to contact our Support Team on: support@citizenwatch.co.uk

Posted 2 months ago

“Fantastic service from Citizen - watch arrived extremely quickly and very well packaged. They updated me with its progress and I was told exactly when it would be delivered. Cannot fault and I will go back to Citizen directly, fir my next purchase.”

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Posted 2 months ago

Citizen Watch UK is rated 4.8 based on 1,028 reviews