Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.77

4.8 Rating 1,028 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 3rd October 2024

180

Anonymous

Anonymous // 01/01/2019

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English

“I was looking for a divers watch in black so this fitted the bill perfectly (especially as it was on Sale) it looks good on the wrist, a tad heavy but to be expected with the specs. Movement is pretty accurate and is a hacking movement upgrade from the previous model. As a bonus it came in the "scuba tank" case which not everyone gets. I swim a lot so this is going to be my everyday watch. Only time will tell if the black ion plating lasts, but I'm not too worried about that.”

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Posted 10 months ago

“Excellent watch very happy”

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Posted 10 months ago

“Battery real life is 4/5 days not 15 as claimed and that's not using any functions.Its also very clitchy as have had to reset twice since bought just before Xmas 2023.”

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Posted 10 months ago

Thank you for sharing your feedback on the CZ Smart Hybrid Model. We deeply apologise for any inconvenience caused with the battery life. We know this can be extremely frustrating and we are sorry you are not satisfied with your watch. Please use the following link to start your online return through our portal: www.citizenwatch.co.uk/returns Returning your watch is free, please re-use the postage box the watch arrived in, ensuring the re-packaging is adequate to protect your watch. Please complete the return part of the form and let us know the reason for your return. Please include this in the box with your watch. As soon as the item has been returned, a full refund will be processed. Please allow up to 3-5 working days for the return to be processed by our Customer Support Team. If you need any further assistance, please do not hesitate to contact our Support Team: support@citizenwatch.co.uk

Posted 10 months ago

“Speedy delivery especially as it was between Xmas and New Year.”

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Posted 10 months ago

“Love this watch, a basic quality timepiece. My 5th Citizen and just as good.”

Citizen Watch UK 5 star review on 10th January 2024

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Posted 10 months ago

“It’s a great watch and I like it”

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Posted 10 months ago

“Popping dial and reliable movement. Top notch.”

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Posted 10 months ago

“Lovely big watch and great real leather strap my 2 nd citizen watch.. great!”

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Posted 10 months ago

“Has a question before purchasing and they responded quickly. Unfortunately the watch is not good, see review!”

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Posted 10 months ago

“Good website, easy process and quick deliver. What's not to like”

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Posted 10 months ago

“My wife loves her new watch and we both rate Citizen highly!”

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Posted 10 months ago

“Great customer service, excellent communication, quick delivery, perfect product and packaging.”

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Posted 10 months ago

“The watch itself looks great and my son was very happy without. Unfortunately the box was damaged and it made the Christmas gift look like it was 2nd hand. I have attached a photo.”

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Posted 10 months ago

Hi Lisa, I am deeply sorry to hear your box has arrived damaged. We ensure all of our orders to be delivered safely and efficiently. Hopefully, we can rectify your experience by shipping you a brand new box for your watch. Our support team will be with your shortly with a solution.

Posted 10 months ago

“A really good stand out watch. A great appearance”

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Posted 10 months ago

“Excellent service. Great watch, son is so pleased with his first grown up watch. Thank you”

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Posted 10 months ago

“Well made , high quality , excellent time keeper , I'm a very happy owner 😀”

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Posted 10 months ago

“When i got this watch it was better looking than on the picture :) I had small "thing " so I could shorten the bracelet at home without need of going to specialist 😀 looks good and feels good. Really pleased 😀”

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Posted 10 months ago

“I ordered my ladies strap watch the week before Christmas hopeing it would arrive before the weekend which it did very well packed and the courier was very good. I registered it and was given an extra year's warranty,my watch has a very clear face. And the strap is very comfortable. So pleased with it and would recomend to all .”

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Posted 10 months ago

“Very pleased with my new watch.Dispatched and arrived very quickly,I was always kept informed on its journey to me. I had my links taken out and it now fits perfectly on my wrist. More than satisfied with my purchase.”

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Posted 10 months ago

“I bought this watch for my wife for Christmas. She was very pleased to receive it. It is stylish and she can read the time very easily as the dial is very clear. All-all a very good purchase.”

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Posted 10 months ago

Citizen Watch UK is rated 4.8 based on 1,028 reviews