Classic Blinds & Shutters Reviews

Name: Classic Blinds & Shutters
Address: 154 Parry Street, Newcastle West, New South Wales
Rating: 4.85

4.9 Rating 158 Reviews

96 %

of reviewers recommend Classic Blinds & Shutters

Company Reviews

Metrics

4.9

Based on 158 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Classic Blinds & Shutters 5 star review on 21st November 2024

Anonymous

Classic Blinds & Shutters 5 star review on 28th September 2024

Jennifer

Classic Blinds & Shutters 5 star review on 11th September 2024

Renae

Susie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prefer the old way of fitting shutters Also the time for delivery of shutters”

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Posted 6 months ago

Thanks for your constructive feedback, Maree - we are constantly trying to improve on our processes and lead times, so I will pass on your thoughts to our production team.

Posted 5 months ago

“Curtains look fantastic. Great service. Andrew who hung the curtains was very professional & did a fantastic job”

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Posted 6 months ago

We are glad you love the curtains Jennifer. We will pass on your kind feedback to Andrew!

Posted 6 months ago

“We are Very pleased with service and instalation of blind”

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Posted 6 months ago

Glad to hear you are pleased with our service and product Robyn! Thanks for the kind review.

Posted 6 months ago

“Great service and a quality product. A little more expensive, but the quality and features were important to me as well as they are Australian and locally made. Thanks”

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Posted 6 months ago

Thanks Jan for your positive feedback!

Posted 6 months ago

“We are very happy with our external shutters on our verandah. The service was great & the oroduct looks amazing.”

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Posted 7 months ago

Thankyou Natalie, we are delighted to hear you had a great experience with us!

Posted 7 months ago

“Installer was great and friendly”

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Posted 7 months ago

Wonderful to hear Brian, we will pass that feedback onto the Install team!

Posted 7 months ago

“Not happy and would prefer someone to contact us.”

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Posted 7 months ago

Good afternoon, We are sorry to hear that you are unhappy however as you have replied to this review request as anonymous we cannot contact you. We would love for you to please contact us so we can learn more about any issues you may be having.

Posted 7 months ago

“Very pleased with installation. New shutters look fantastic. Very happy 😊”

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Posted 7 months ago

So glad to hear your new shutters look fantastic Marilyn! Thanks for the kind review.

Posted 7 months ago

“OUR BLINDS AND CURTAINS LOOK AWESOME THE STAFF ARE MORE THAN HELPFUL WITH AN CHANGES WE HAD.”

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Posted 7 months ago

We are glad you have had a great experience here with us at Classic Blinds Louise and Stephen.

Posted 7 months ago

“Punctual, all staff on phone and in person are always professional and friendly. Always ready to assist and do what they can to help.”

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Posted 7 months ago

Thankyou Megan, We are glad to hear you had a great experience using Classic Blinds & Shutters.

Posted 7 months ago

“Overall the product is outstanding and I am very happy with what I have received. The installation job was pretty good. My only negative is that the screws and brackets are fitted at all different random distances apart because the installers just eyeball it rather than measure it out with a tape. So the final install doesn't look as professional as it could be.”

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Posted 7 months ago

“Excellent product. Excellent service.”

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Posted 8 months ago

Thankyou Janet for your kind words!

Posted 7 months ago

“I absolutely love my new plantation shutters for my windows and sliding door - it complements my open plan area at the back of my house. Craig, the installer has done a fantastic job with the final results!”

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Posted 8 months ago

Kathleen we are so glad to hear you love your new shutters. We will make sure to pass on your kind words to Craig and the team! Thankyou for your feedback.

Posted 7 months ago

“From my first enquiry to the final fittings, Classic Blinds and shutters have been , knowledgeable, efficient, and totally professional.I would recommend them to everyone and a big thank you”

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Posted 8 months ago

Thank you Kerry! We really appreciate your kind words and recommendation :)

Posted 8 months ago

“Great product with the timber look shutters,just a little slow on delivery.”

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Posted 8 months ago

We're thrilled to hear that you're pleased with your deco wood Aluminium Shutters! We sincerely apologize for any delays you experienced with the delivery - we really value your feedback and will definitely take your comment on board as we work towards improving our timelines. Thanks for choosing Classic Blinds and Shutters!

Posted 8 months ago

“Classic Blinds and Shutters did an excellent job fitting roller blinds in my apartment. The blinds look amazing. I'd like to thank and acknowledge everyone involved with the fit out. A special thanks to both Sam and Brenden for the install. Unlike most other companies, Classic utilises an aluminium strip which is securely attached to the ceiling, enabling the brackets to be screwed into this rather than solely onto/into gyprock. During quotation the salesman assured me this aluminium strip would be screwed into metal ceiling joists only. This made me feel confident of install longevity convincing me to use Classic Blinds rather than another company. Whilst observing both tradies carry out the job it was pretty much hit or miss with attachment to the metal studs. Some sections are secured to gyprock only. Perhaps I misunderstood the sales pitch however, I don't think so! Considering more than 50% of the aluminium strip has been secured to metal ceiling joists/studs, I have faith in the overall strength of the installation.”

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Posted 8 months ago

We are glad you chose us Jim. Thanks for your detailed review!

Posted 8 months ago

“We have used Classic many times over the years and as usual the quality and service is excellent the team members are always professional, prompt and take care and pride with the installation.”

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Posted 8 months ago

Thanks Linda, we appreciate your kind feedback. Looking forward to assisting you again in the future.

Posted 8 months ago

“I felt that the process was too long.... measuring up twice delays the process....measure once correctly then the delay on fabric arrival was disappointing as I initiated the chase up to be advised there was a problem with the fabric arrival when we were under the impression that fabric would be here in Newcastle factory. Deposit paid end of January installation week 2 of March ....”

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Posted 8 months ago

We appreciate you taking the time to share your feedback with us. Whilst we always strive for efficiency, detail and accuracy are paramount in all aspects of our business (hence our 'measure twice, cut once' mentality!). Thank you for bringing this to our attention though, we understand delays can be frustrating and we'll definitely review our processes to see how we could have improved on this moving forward.

Posted 8 months ago

“Advice provided initially was very detailed and useful. Installation was very professional, lots of thought into ensuring my floor and house were protected from parts, and communication with the installers was educative and pleasant. Highly recommended”

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Posted 8 months ago

We are glad you had a great experience with us Chris, thanks for the amazing review.

Posted 8 months ago

“From start to finish the service was excellent. So happy with the product and the boys were very fast and professional with the install. Highly recommend”

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Posted 8 months ago

Thanks Luke, Glad you had a wonderful experience with us.

Posted 8 months ago

Classic Blinds & Shutters is rated 4.9 based on 158 reviews