Coles Sewing Centre Ltd Reviews

Name: Coles Sewing Centre Ltd
Address: Coles Sewing Centre Ltd, 90 Lower Parliament Street, Nottingham, Nottinghamshire, NG1 1EH, Lower Parliament Street, Nottingham, Nottinghamshire
Rating: 4.91

4.9 Rating 259 Reviews

98 %

of reviewers recommend Coles Sewing Centre Ltd

Company Reviews

Product Reviews

Metrics

4.9

Based on 259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Coles Sewing Centre Ltd 5 star review on 7th June 2024

Yvonne Towler

Coles Sewing Centre Ltd 5 star review on 2nd April 2024

Trin .

Coles Sewing Centre Ltd 5 star review on 6th July 2023

Fiona Simmons

Anonymous

Anonymous // 01/01/2019

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“Swiftly received. Thank you.”

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Posted 6 months ago

Thank you for taking the time to give Coles Sewing Centre a review. We truly appreciate your feedback and support!

Posted 5 months ago

“I ordered an item and the wrong one was sent, but Neil, of customer services, was brilliant. He immediately sent the correct item, didn't charge the extra and was extremely courteous and helpful when I contacted Coles for help”

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Posted 6 months ago

Thank you for the great review! I'm sorry for the mix up over your order but I'm glad that it was resolved to your satisfaction - I hope you'll shop with us again!

Posted 5 months ago

“Everything went very smoothly. Purchase arrived quickly. Would use again.”

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Posted 6 months ago

Thank you so much for your 5-star rating, we are delighted to hear that you had a good experience with us and that everything went smoothly!

Posted 6 months ago

“Hi I am very happy with the new machine Brilliance it is. I have worked at it and it took me ages to find out how to sew in all directions then I found the 8 way arrows and then added the 4 way stitches and its very good. I believe there are more fancy stitches too so I am playing with them.”

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Posted 6 months ago

Thanks for the great review Jean, I'm glad to hear that you're enjoying exploring the functions of your new machine! Don't forget to take advantage of your free owners class to help you get the best out of your machine - if you haven't seen the email then please check your junk mail folder, sometimes they end up there! All the best, Ellie

Posted 6 months ago

“Ordered thread, received package very quickly. Thread very competently priced and got free gift!”

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Posted 6 months ago

Thank you so much for taking the time to leave us a 5-star rating, Ann. Happy sewing!

Posted 6 months ago

“Excellant service and products”

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Posted 6 months ago

Thank you so much for your glowing 5-star review of Coles Sewing Centre - we are thrilled to hear that you had an excellent experience with our service and products!

Posted 6 months ago

“I am really pleased with the service the product came well packaged and within two days of ordering I. Will be definitely ordering again from Coles te company you can trust”

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Posted 6 months ago

Thank you so much for your fantastic 5-star rating of Coles Sewing Centre, Diane, we truly appreciate your kind words and support!

Posted 6 months ago

“Speedy delivery”

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Posted 6 months ago

Thank you so much for taking the time to rate Coles Sewing Centre with five stars!

Posted 6 months ago

“Good communication and very fast delivery, will shop here again.”

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Posted 6 months ago

Thank you so much for your fantastic 5-star rating of Coles Sewing Centre, Helen! We greatly appreciate your kind words and look forward to having you as a customer again soon!

Posted 6 months ago

“The fabric I ordered was lovely, true to the description . Packaged well and arrived quickly. No fuss, easy to order .”

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Posted 6 months ago

Thank you so much for leaving a 5-star rating for Coles Sewing Centre, we greatly appreciate your kind words!

Posted 6 months ago

“The items I ordered were delivered very quickly and of good quality and price”

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Posted 6 months ago

Thank you so much for your wonderful 5-star rating of Coles Sewing Centre Ltd! We are thrilled to hear that you were satisfied with your recent experience.

Posted 6 months ago

“I ordered a Horn insert and the web site mistakenly charged extra postage. I didn't know this but Coles quickly rectified it and refunded the difference very quickly. A truly honest, knowledgeable and helpful dealer. I have purchased from them before and have always received excellent service.”

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Posted 6 months ago

Thank you so much for the lovely review Rose! I'm sorry for the mistake with the incorrect shipping charge on your Horn insert, I'm working on making sure that it doesn't happen again. Thank you for your understanding, I hope you have many happy hours sewing with your new insert! All the best, Ellie.

Posted 6 months ago

“An amazing company to deal with. I will be back. Great communication and fast delivery. Thank you”

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Posted 6 months ago

Thank you so much for your fantastic 5-star rating! We are absolutely thrilled to hear that you had an amazing experience with Coles Sewing Centre!

Posted 6 months ago

“Website is easy to use and kept up-to-date”

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Posted 6 months ago

Thank you so much for your fantastic 5-star rating of Coles Sewing Centre! We greatly appreciate your kind words about our website. We strive to make it as user-friendly as possible and keep it up-to-date with the latest information. It's wonderful to know that you found it easy to navigate and informative.

Posted 6 months ago

“I ordered some Pom Pom edging trim as it was very reasonably priced, it arrived sooner than I expected, and was great quality,I will definitely order from Coles sewing again!”

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Posted 6 months ago

Thank you for your 5-star rating of Coles Sewing Centre! We are thrilled to hear that you had a great experience with us, we look forward to having you as a customer again in the future!

Posted 6 months ago

“Very pleased. It actually matched a red I had already used in a quilt... happy days quilt now finished”

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Posted 6 months ago

Thank you so much for leaving us a 5-star rating, Ann! It's great to hear that you found a perfect match, and even better that it helped you finish your quilt!

Posted 6 months ago

“Quick, easy to order and great quality!”

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Posted 6 months ago

Thank you so much for taking the time to give us a 5-star rating! We appreciate your support and are delighted to hear that your are so happy with your experience with Coles Sewing Centre!

Posted 6 months ago

“Prompt delivery. Plenty of online information to make an informed choice.”

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Posted 7 months ago

Thank you so much for the 5-star rating, Sarah! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us.

Posted 6 months ago

“Excellent service very helpful. Thank you”

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Posted 7 months ago

Thank you so much for taking the time to give Coles Sewing Centre a 5-star rating, we truly appreciate your kind words!

Posted 7 months ago

“I ordered some pins and sewing machine needles. They were reasonably priced, dispatched promptly and I qualified for free delivery. However I find the website impossible to navigate. There may be other products I am interested in, but I don't think the website allows for filters and easy searching. Maybe this can be developed as I suspect online sales would increase.”

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Posted 7 months ago

Thank you for your review, Claire, I'm glad that you're happy with your purchases. I'm very sorry that you find our wesbite difficult to use though, we are always working to improve it so your feedback is very helpful. We do our best to add filters to help you refine your search for a product so I will make sure we look at improving that process.

Posted 7 months ago

Coles Sewing Centre Ltd is rated 4.9 based on 259 reviews