Confirm Testing Reviews

Name: Confirm Testing
Address: 1 Harley Street, London
Rating: 4.07

4.1 Rating 2,473 Reviews

77 %

of reviewers recommend Confirm Testing

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Phone:

02038703623

Email:

info@confirmtesting.com

Location:

1 Harley Street
London
W1G 9QD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Foarte corecți. Sunt foarte multumit”

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Posted 3 years ago

“Very happy”

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Posted 3 years ago

“It was great experience using Confim Testing.. They were very friendly on the phone, send tests in a very right time, then results came promptly on time. Very pleased with they service.”

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Posted 3 years ago

“Am happy for the services”

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Posted 3 years ago

“The company made the process of ending isolation very easy. Test deliveries and results were made at good + acceptable pace. Thank you.”

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Posted 3 years ago

“My experience with Confirm testing did not inspire confidence. The inadequacies began with the first lapse of not sending me the actual confirmation code needed for the UK Govt. Passenger Locator Form in a timely manner - I was actually at my departure airport's ticket counter, 2 days after my purchase from Confirm, with no code. I had to email asking for it, in the middle of the night UK time, so never heard back from Confirm until after my flight actually landed in the UK. No use there. Next, although I landed on May 3rd, when I went to register my information on the Confirm website on the 4th, the site would not allow me to back-date my arrival info to the day before. Therefore, every attempt to register a test after that was inaccurate by a day. Again, no use. Thirdly, I emailed asking if Confirm also offered the "Rapid Results" test for the 5-day Early Release Program and was told "yes. It turned out this wasn't the case. I paid *99 pounds for such a test, only to be sent the regular kit, which took 2.5 days to return the result. In effect, I paid the *99 pounds for nothing. For the third time, no use. If I hadn't been able to secure a true "Rapid Results" test on my own, I would not have been able to Release Early. Although responses from Confirm staff were cordial, the actual performance of the firm's services were, frankly, unacceptable. If asked, I will recommend against using Confirm Testing.”

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Posted 3 years ago

Dear Rosemary, Sorry to hear you were disappointed with the service. I have checked your record and our communications with you. We did send you the booking confirmation as soon as you made the purchase. This is an automated service that sends as soon as you check out and is registered in our system. We did receive an email from you saying you had not received it so we had reattached it. You then sent us another email asking if we were approved for Test to Release but did not ask if this was a rapid test. You then made the purchase, received the kit before your Day 5 but assumed it was your Day 8 test, but we did reply and say it would be 24 to 48 hours before you received results. We did not claim it was a rapid test. As for registering the barcodes, I am sorry to hear you had issues. If it was your arrival date that you needed changing, we would have been able to amend your registration, but we did not receive communication from you asking to do so. As all sales and results are reported to the Government, we have to register all this information and any changes need to be requested so that we are compliant with the Government guidelines on reporting. Again, I apologise if you had any issues. We are more than happy to help customers with whatever issues should they occur with the service. Should you give us another chance to serve you, please do not hesitate to give us a call and an agent would be ready to assist you. Wishing you continued health, Confirm Testing

Posted 3 years ago

“Good work.”

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Posted 3 years ago

“Friendly staff and reliable inspection. Before entering the UK, you need to book "day 2 & 8 testing". I strongly recommend Confirm Testing!”

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Posted 3 years ago

“Very good service, on time.”

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Posted 3 years ago

“Grazie mille, ho ricevuto tutto.”

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Posted 3 years ago

“The service was really good and on time.”

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Posted 3 years ago

“Very good 👍 thanks very much Gabriela”

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Posted 3 years ago

“Great service, worry free and easy instructions! Thanks”

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Posted 3 years ago

“Tests arrived on time. Instructions very clear. I almost forgot the register the bar code number with Confirm Testing with the Day 8 test, as I though that I did not need to read the instructions again. You have to register Day 2 and Day 8 tests as obviously the reference numbers are different! Results arrived on time. I am now released into the world again! Good reliable service from start to finish.”

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Posted 3 years ago

“A very good communication and very good service. Thank you.”

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Posted 3 years ago

“Excellent experience. The kit delivery, timing and simplicity to use are very good.”

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Posted 3 years ago

“both tests arrived on time short time to get results”

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Posted 3 years ago

“Good from start to finish(check your junk email for replies-top tip!) Had a slight delay on my day 8 result but prompt response and excellent work from Reine at the help desk!”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Thank you”

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Posted 3 years ago

Confirm Testing is rated 4.1 based on 2,473 reviews