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Confirm Testing Reviews

4.1 Rating 2,473 Reviews
77 %
of reviewers recommend Confirm Testing
Read Confirm Testing Reviews
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Phone:

02038703623

Email:

info@confirmtesting.com

Location:

1 Harley Street
London
W1G 9QD

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Anonymous
Anonymous  // 01/01/2019
We used Confirm Testing in June after a week in France to check on our long neglected house there. Very easy to fill out form online (helps to have your NI number). We ordered them the day before we left France and the Day 2 and Day 8 testing packs had arrived when we got home two days later. Easy to use and easy to repack and send off at any Priority Post Box. Would use again. 1st time users get a 10% discount.....great help, thanks.
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Posted 3 years ago
Easy to use, with clear instructions. Really happy with the service.
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Posted 3 years ago
All the staff was kind, knowledgeable and expert: from the person that answered the phone on a Sunday afternoon to the receptionist and the nurse.
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Posted 3 years ago
Happy with the service end speed
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Posted 3 years ago
Exceptional service and very quick turnaround of results. Could not recommend them enough and exceptional customer care
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Posted 3 years ago
Fast efficient serviced
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Posted 3 years ago
Super service
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Posted 3 years ago
The test results was received earlier as I was expected.
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Posted 3 years ago
The service was very efficient
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Posted 3 years ago
Prompt and efficient service. Testing kits and results delivered quickly.
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Posted 3 years ago
Ordering and delivery of the day 2, 5 & 8 test was excellent. Delivery by DPD. Return tests is by Royal Mail 24 hrs using a Priority post box. This means at least 48hrs at the earliest before any result as Confirmed take between 24 and 48 hrs to process test from receipt. Posting and processor a weekend is terrible. Our day 5 test was posted 8am Sat and results not received until Tues morning. 4 days!!!. It appears no processing is carried out overnight or weekends. Beware.
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Posted 3 years ago
Dear Jonathan, You are correct in that no processing is carried out on the weekend, by Royal Mail. We, however, and our lab, work 24/7. If you had sent it on Saturday in an area with weekend pickup by Royal Mail, then it would have been delivered to the lab on Monday and processed for testing, with results being released within 24 hours of receipt at the lab. Wishing you continued health, Confirm Testing
Posted 3 years ago
All great
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Posted 3 years ago
Late updates about test reports
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Posted 3 years ago
Very good and fast resulltat
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Posted 3 years ago
Bad worse delay ..i am not happy with you ..i paid money for nothing ..you should send me my money back ..i didnt get the 5th test on time and it said it wasnt clear ..i didnt get any refund
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Posted 3 years ago
Dear Abdellatif, I am unsure what delay you are speaking of. You sent your sample on the 3rd (a Saturday). Royal Mail does not deliver anything on Sundays. Your sample arrived at the lab on Monday, was booked in for testing at 05/07/2021 12:23 and results received the same day on 05/07/2021 21:25. Your results were turned around in 9 hours. Wishing you continued health, Confirm Testing
Posted 3 years ago
Good price , excellent service , easy to use and test results were quick
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Posted 3 years ago
TERRIBLE tests arrived 5 days later !
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Posted 3 years ago
Dear Fiona, I am unsure what you mean. You registered your Day 5 sample on 28/06/2021 12:30, it arrived the next day at the lab on 29/06/2021 11:07, and results were sent the same day on 29/06/2021 20:12. Wishing you continued health, Confirm Testing
Posted 3 years ago
Excellent service. All as promised!
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Posted 3 years ago
Excellent service and fantastic turnaround well done 👍 first class!!
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Posted 3 years ago
Thanks very much. We chose to send Test to Release swabs back on a same day courier, got the results back six hours after delivery. Would highly recommend.
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Posted 3 years ago
Confirm Testing is rated 4.1 based on 2,473 reviews