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Confirm Testing Reviews

4.1 Rating 2,473 Reviews
77 %
of reviewers recommend Confirm Testing
Read Confirm Testing Reviews
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Phone:

02038703623

Email:

info@confirmtesting.com

Location:

1 Harley Street
London
W1G 9QD

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Anonymous
Anonymous  // 01/01/2019
Excellent service
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Posted 3 years ago
It's day 8, I paid for a test and release on day 5 and I still haven't got my result. What a joke.
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Posted 3 years ago
Dear Sam, Your result was sent to you yesterday. It will be resent to you now. Wishing you continued health, Confirm Testing
Posted 3 years ago
Good service. Although i sent two samples at the same time -day 5test : results for one were received 3am on day 7 and tge other 9 am on day 7. Was expecting them on day 6. But tgey were delivered within 24 hrs limit after receiving my samples. Good service, customer service very friendly. Overall satisfied
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Posted 3 years ago
Great, efficient service. The test kits were already waiting at my quarantine address before I arrived. The instructions were very clear, and the test results arrived promptly. I’d definitely use them again.
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Posted 3 years ago
The service has been easy to use and fast. Overall the customer experience is great. The only thing I would suggest is maybe trying to create a family test pack where the test results would be shared at same time.
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Posted 3 years ago
They always deliver on time and are responsive to questions. Good service
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Posted 3 years ago
Great service! Will use again.
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Posted 3 years ago
Happy with the service, results received the next day
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Posted 3 years ago
I like this and i will suggest my friends and family members this service thanks
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Posted 3 years ago
All tests delivered by Confirm Testing on time. Day 2 tests was not picked up by Royal mail until 24hrs later hence we had results in not 24-48 hrs but in 3 days time. With above in mind, we had taken the Day 5 Test to release to the Saffron Walden laboratory and received the results within 8hrs. We will be deffo recommending Confirm Testing to all our friends who plan to travel to/from UK during these crazy times.
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Posted 3 years ago
Brilliant today (5th day test) which was the most important one. Dropped off at 10.30 this morning and results back at 4pm. 2nd day test result arrived this morning but not so important.
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Posted 3 years ago
I purchased a test to release and dropped off my sample at the clinic as I didn't want to face a delay with the mail, I ended up getting the result the next day, less than 24 hours of dropping off the sample. Highly recommend!
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Posted 3 years ago
Merci beaucoup, les instructions sont claires. Le résultat est obtenu très rapidement. Parfait.
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Posted 3 years ago
Staff friendly, polite. However they need more training for some tests.
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Posted 3 years ago
Dear Carmen, We have responded to your email about this. It appears you did not select the right test for what you needed, which was a PCR test to confirm your COVID infection status. You selected an antibody test which confirms the presence of antibodies at least 2 weeks post infection. It does not confirm a current infection status. This is why you received the result you received. Wishing you continued health, Confirm Testing
Posted 3 years ago
I won’t use the service again, it took too long to get the results of my test to release, so I feel like I wasted money. I tested on Friday and posted it before 10am, the lab got my test at around 10am of Saturday, but the result was only confirmed at 3pm on Sunday. I contacted the company by email and the customer service was very friendly, but when I called on Sunday morning, the person on the phone wasn’t friendly at all.
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Posted 3 years ago
Excellent service throughout, everyone very pleasant and very efficient in all communications. One area that I feel could be addressed is the speed of the return of the 5 day test result. I posted my test on Friday but didn’t get the email result until mid afternoon on Sunday which effectively is then day 7 before being able to be released from quarantine. It also came through to my junk mail. I think it would be well worthwhile looking into giving the day 5 a top priority in getting the result through quicker.
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Posted 3 years ago
Was delivered fast and easy to send back result was fast to would recommend.
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Posted 3 years ago
No problems at all in receiving tests and results. Customer service is 10/10. Wouldn’t hesitate in using again.
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Posted 3 years ago
ordering test , completion of test was very straight forward , test were results prompt . we will use this service again on our next trip.
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Posted 3 years ago
Very professional and helpful staff!
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Posted 3 years ago
Confirm Testing is rated 4.1 based on 2,473 reviews