Crazy Price Beds Reviews

Name: Crazy Price Beds
Address: Beecham Business Park, Northgate, Walsall, Aldridge
Rating: 4.44

4.4 Rating 1,515 Reviews

85 %

of reviewers recommend Crazy Price Beds

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admin@sleepdesign.co.uk

Location:

Beecham Business Park, Northgate, Walsall
Aldridge
WS9 8TZ

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Crazy Price Beds 1 star review on 2nd December 2022

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant quality fast delivery although the gap under bed isn't what it says.”

Helpful Report

Posted 3 years ago

Hi Tacey, Thank you for leaving honest feedback and for confirming that you are happy with the quality of your purchase and delivery. It is a little disappointing that the gap under the bed frame didn't match our dimensions on our listing. We hate it when we don’t meet the expectations of our customers. I would like to apologise for this. I have already talked to the departments concerned and we are currently looking into this. If you would like to discuss this further please do not hesitate to contact us via email. Kind regards Danielle Bishop | Customer Experience Team |

Posted 3 years ago

“I am very pleased with everything the bed itself is brilliant and looks lovely in my Victoria looking bedroom, whole experience was very simple and efficient”

Helpful Report

Posted 3 years ago

We are so very happy to read about your recent experience. It has made our day. We work hard to keep our customers happy and we are glad that we can keep doing what we do because wonderful customers like you pos real-life images of their recent purchase. Thank you again for taking the time to write a review, it is very much appreciated and we hope to see you again very soon. Kind regards Danielle Bishop | Customer Experience Team |

Posted 3 years ago

“Delivered quickly and free of charge by a lovely Lady. Very nice bed and good quality.”

Helpful Report

Posted 3 years ago

Hi Caroline, Thank you so much for this great review! I am so chuffed you have had a 5 star experience ordering and receiving delivery from us. I cannot wait to welcome you back when you order with us again :) Kind regards, Rebecca CPB Customer Experience Team

Posted 3 years ago

“Bed was delivered within a few days. Easy to put together and lovely quality.”

Helpful Report

Posted 3 years ago

Thank you so much for posting such kind words about us. We try our best to serve our customers in the best way! I am over the moon you have had such a great experience shopping with us. Thanks once again and have a great day! Kind regards, Rebecca CPB Customer Experience Team

Posted 3 years ago

“Easy to use website, good communication, delivered on time and delivery driver pleasant.”

Helpful Report

Posted 3 years ago

It is always wonderful to read reviews from our lovely customers. Everyone here at Crazy Price Beds is so nice because our customers are the best! Thank you so much for taking the time to write us a review. We hope to see you again soon! Kind regards, Rebecca CPB Customer Experience Team

Posted 3 years ago

“Absolutely perfect, easy to build, clear instructions. Will be buying another for my daughter when she's older enough can't recommend enough”

Crazy Price Beds 5 star review on 25th May 2021

Helpful Report

Posted 3 years ago

Hello Lauren! When we started crazypricebeds, our aim was to provide the best service to each and every person who visits our website. That is still our priority today and we are glad that years of training and dedication from the whole team have been reflected in your review. Your review has made our hearts full and we can't thank you enough for taking the time to share your photo with the community. Thank you again have a wonderful day! Kind regards Sally Bishop | Head of Customer Experience Team |

Posted 3 years ago

“Delivered on time and with a smile. Easy to assemble. Comfortable and just what we wanted.”

Helpful Report

Posted 3 years ago

Thank you for your very kind words, Lisa. It is much appreciated. We take pride in providing the best service possible and are quite happy that this reflected during your most recent experience you have had with us. We hope to see you again and have a great day! Kind regards, Rebecca CPB Customer Experience Team

Posted 3 years ago

“I bought a single bed, a single bed with trundle, three single mattresses and one king size matress and the quality and the service was AMAZING. I would highly recommend CazyPriceBeds.com and would always buy from them again”

Helpful Report

Posted 3 years ago

Hi Jayne, I am glad that our team did a great job. We work very hard to ensure that our customers get outstanding service and it makes us very happy that it reflected during your recent purchase. I will make sure that the rest of the team reads your review because I am certain that it will brighten up their day the way it brightened up mine. Thank you again & Kind regards, Rebecca CPB Customer Experience Team

Posted 3 years ago

“Promp delivery and purchase received in good order”

Helpful Report

Posted 3 years ago

Hello Sonja! It makes us very happy that you took the time to write us a note. We love our customers and we always strive to provide great service. Thank you for your kind words and have a wonderful day! Kind regards, Rebecca CPB Customer Experience Team

Posted 3 years ago

“More than satisfied, I have 2 beds from them now ,Amazing service.”

Helpful Report

Posted 3 years ago

HI Ann! We are very happy to read about your recent experience you have had ordering with us! It has made our day. We work hard to keep our clients happy and we are glad that we can keep doing what we love because of wonderful customers like you. Thank you again for taking the time to write a review, it is much appreciated. Kind regards, Rebecca CPB Customer Experience Team

Posted 3 years ago

“Bed arrived when they said it would. Quality is amazing had a little issue but customer service was brilliant fast response to my email first class service will be recommending to all my friends.”

Helpful Report

Posted 3 years ago

Dear Samantha, It has always been our aim to provide the very best service to our customers. I am sorry that you didn’t receive your bed frame in perfect condition. We pride ourselves in providing outstanding service and we are very happy that our hard work resulted in you leaving us 5 stars! Thank you so much and have a wonderful day! Kind regards Sally Bishop | Head of Customer Experience Team |

Posted 3 years ago

“Service was quick and easy. The bed had a couple of Marks on it but think it will be ok”

Helpful Report

Posted 3 years ago

Hello Rosie Thank you so much for taking the time to leave us a great review. I have contacted you directly to resolve the issues with the marks on the bedframe. I look forward to talking with you and offering a solution. Kind regards Danielle Bishop| CPB Customer Experience Team

Posted 3 years ago

“Bed arrived on time. Easy to fit together and sturdy. Really pleased.”

Helpful Report

Posted 3 years ago

Hi! Thank you so much for writing a review. Everyone here does such a wonderful job because our customers are our number one priority. Thank you again and have a wonderful day! Kind regards Sally Bishop | Head of Customer Experience Team |

Posted 3 years ago

“My little boy loves his new bed. Such good quality!! Thank you such brilliant service! Xx”

Crazy Price Beds 5 star review on 24th May 2021

Helpful Report

Posted 3 years ago

Dear Natalie, We would like to thank you for your kind words and for sharing your picture of your son's new bed with the rest of the community. Our team work very hard to provide the best service and it makes us very proud that this has been reflected in your review. Thank you once again and have a wonderful day! Kind regards Sally Bishop | Head of Customer Experience Team |

Posted 3 years ago

“Looks Nice”

Helpful Report

Posted 3 years ago

It makes us very happy that you took the time to write us a brief review. Kind regards Sally Bishop | Head of Customer Experience Team |

Posted 3 years ago

“Great prices, quality goods and fast delivery”

Helpful Report

Posted 3 years ago

Hi Leanne! Thank you so much for posting such kind words about us. We try our best to provide our customers with great products at affordable prices and with great service and delivery. Thanks once again and have a great day! Kind regards Sally Bishop | Head of Customer Experience Team |

Posted 3 years ago

“Delighted with my Chelford double oak bed. Looks terrific and good quality at a great price - arrived within a few days and quick and easy to assemble. What's not to like!!”

Helpful Report

Posted 3 years ago

Hello Lana It makes us very happy that you took the time to write us a note. We love our customers and we always strive to provide great service. Thank you for your kind words and have a wonderful day! Kind regards Sally Bishop | Head of Customer Experience Team |

Posted 3 years ago

“The bed arrived damaged. I fitted it together after checking with them. Only for them then to say because I fitted it together they would not take the damaged part away. They were very unhelpful in resolving the problem. And now I have had an email advising if I can not do an on door step swap they still won't swap it out so I need to be another night without a bed for my child”

Helpful Report

Posted 3 years ago

Hi Amanda It has always been our aim to provide the best service to our customers. I am sorry that you didn’t receive the service that you expected. While this is not the norm for our team, I am not going to make excuses because I understand how unpleasant it was to be in such a situation. I understand you are currently in communication with our customer service team to discuss possible solutions. If you are unhappy with the solutions offered to you I will be happy to discuss the situation with you directly. Kind regard Sally Bishop | Head of Customer Experience Team |

Posted 3 years ago

“Firstly - any human interaction was exceptional. Fast responses, positive vibes from emails, the delivery guy Colin C was lovely and prompt. Couldn’t ask for more in that aspect. The bed frame came damaged. It’s not packed well enough. I got a metal frame and it’s got really bad cosmetic damage on it in multiple places (I’ve shown 3 but there’s more). I feel the first partial refund offer wasn’t enough to suffice for what should be a new frame which came looking worse than my old frame of 6 years. However the CS team were more than happy to discuss which is nice. A replacement was later offered but I was honestly a bit tired of it. I didn’t want to repack half the frame for an exchange. I’d had the bed for a week by then. It was meant to be a lovely new frame for our brand new flat and instead it looks like something I got off a marketplace. Overall. Disappointing product, however the people are lovely. Wouldn’t recommend for the energy required to correct anything if it went wrong, or for how my product looks.”

Helpful Report

Posted 3 years ago

Dear Amy, It has always been our aim to provide the best service to our customers. I am sorry that you didn’t receive the service that you expected. While this is not the norm for our team, I am not going to make excuses because I understand how unpleasant it must be in such a situation. Please allow me to apologize and to solve the problem. I will ensure you receive a call to discuss possible solutions. Thank you. Kind regards Sally Bishop | Head of Customer Experience Team |

Posted 3 years ago

“Good quality bed. Easy to put together. Fast delivery. Over all very satisfied”

Helpful Report

Posted 3 years ago

Hello Lamyea, Thank you for your wonderful review! I am over the moon you have had such a great experience ordering with us! We love this frame, it always has been a favourite to us all. Our Transport team are going to be ecstatic to know you mentioned their 5 star delivery service too! Thankyou again for sharing this Lamyea, Kind regards, Rebecca CPB Customer Experience Team

Posted 3 years ago

Crazy Price Beds is rated 4.4 based on 1,515 reviews