“Changed my mind because didn’t find them comfy. Thought it would be easier to get a refund in original payment. Person on the phone said they could only do store credit. Then I read the returns policy again and it seems to have changed (says I can return it for a refund in original payment). But now I’m currently in the process of moving to QLD and won’t be able to get it in within the 30 day period. Any way to get around this?”
“Took you guys almost two months to resolve a delivery issue with the order, the user should not have to deal with the post since we are buying from you and no the post, you guys take full responsibility for the delivery of the package or just have a pick up policy if you can ensure the delivery.”
“The online experience was fine and the speed of delivery great but sadly the two products I purchased were sub-par. The Cocaine & Caviar shirt had the writing fade off after one wash and the nose piece of the mask I bought snapped after less than two weeks.”
“Don't like raffles it should not be advertised as a drop time. It should be random drop to allow fairness to everyone. It will also keep shoppers on your website in anticipation. Also rewards for sales are never applied. I have purchased a large amount of shoes and clothing with never a bonus item as described.”
“First t shirt I bought came with a tear in it, was super happy with customer service when they sent me a new one for free, but unfortunately the second one came with a tear also, so I just purchased another and it came without a tear.”
“I got the loveless bracelet for my boyfriend for Christmas He loved it!! But sadly after only a few days and him not even wearing it too often it broke? It doesn’t stay clicked in and falls off so now he can’t wear it 😭”
“The product was returned as it was too big. I did return it but received $10 less than the cost of the product. Plus I had to pay $10 for return delivery - not happy.”
