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Day Owl Reviews

4.8 Rating 731 Reviews
95 %
of reviewers recommend Day Owl
4.8
Based on 731 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read Day Owl Reviews
Day Owl 5 star review on 26th September 2023
Messe Geddert
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 24th May 2023
Kathryn O’Connor
Day Owl 5 star review on 23rd March 2022
Emily G.
Day Owl 5 star review on 23rd March 2022
Sameer B.
Day Owl 5 star review on 23rd March 2022
Marie D.
12
Anonymous
Anonymous  // 01/01/2019
I received personal emails to update me about my order and shipment every step of the way. Excellent customer service!
Helpful Report
Posted 1 year ago
Hi! Thanks so much for your support. We truly appreciate you! You're a valued customer and we are glad you are in the Day Owl community. Nina Customer Care
Posted 1 year ago
I have purchased a wonderful backpack and several cord pouches. I have not been disappointed, and neither have the people to whom I have gifted several of these items. I do use the backpack myself and love its design. It has traveled to Paris, Los Angeles, and several places in between, and has been most functional. I love the story of your company. I will patronize your products as often as I can, and have recommended it to others.
Helpful Report
Posted 1 year ago
Hey Judith! Thank you so much for your continued support and kind words. We truly appreciate you choosing us to carry your day at home and even far away!! You are valued and we are glad to have you in the community. Nina Customer Care
Posted 1 year ago
Are you kidding me! I wish I had discovered Day Owl YEARS ago when they came aboard the purse/napsack/ruicksack/bookbag...whatever you call it. I just received my backpack and crossbody yesterday. I AM IN LOVE! I'm using the crossbody as a purse, and the Slim Backpack as a laptop/everything else carrier. I am DONE with the expensive, leather, "cutesie" purses for LIFE. I will be purchasing a "regular-sized" backpack in the next few days. I love what Day Owl is doing with recycling and sleek designs. The storage is ridiculous. The size of the bag does not at all hint at how much it stores. It's like pulling up to a "plain" house on the outside, but then once you get inside you're like "Wow, had no idea it would be this nice inside..." I purchased a backpack for my teenaged son last year (because he's picky and stylish), and after seeing his on his back after dropping off/picking up daily from high school, I started getting jealous and wanted my own. Day Owl has got something going on here, and I'm about to go broke buying all their products. GO DAY OWL!
Helpful Report
Posted 1 year ago
Hey Michelle! You are AWESOME!! Thanks so much for your support and kind words. We truly appreciate you. You are a valued customer and we are glad to have you in the Day Owl community. Nina Customer Care
Posted 1 year ago
I love the quality of day owl gear. I use.my crossboy as my purse. I wish day owl would make purses!!
Helpful Report
Posted 1 year ago
Hi Terry! Thanks so much for your kind words and the great idea! We truly appreciate it! We are glad to have you in our community. Nina Customer Care
Posted 1 year ago
No complaints about the experience!
Helpful Report
Posted 1 year ago
Hi Joshua! We really appreciate it! Your feedback is important to us, and we are glad to have you in the community. Nina Customer Care
Posted 1 year ago
Amazing service and very fast shipping. I love your website and customer care. I love your products but I also love the company mission. Great work overall!
Helpful Report
Posted 1 year ago
Hey Camila! Thanks so much for your support and kind words. We really appreciate it! We are glad to have you in the community. Nina Customer Care
Posted 1 year ago
The backpack is super nice and has a well thought design. Customer support was amazing!
Helpful Report
Posted 1 year ago
Hey Brian! It was my pleasure working with you! We are glad to have you in the Day Owl community. Nina Customer Care
Posted 1 year ago
perfection does exist!
Helpful Report
Posted 1 year ago
Thanks, Josh! We are glad to have you in the community! Nina Customer Care
Posted 1 year ago
Rating: ⭐⭐⭐⭐⭐ (5/5) I recently purchased the Day Owl Backpack, and I can confidently say that it has exceeded my expectations in every way. This backpack has quickly become an essential part of my daily life, and I'm excited to share my thoughts and experiences with you. Design and Aesthetics: ⭐⭐⭐⭐⭐ (5/5) The Day Owl Backpack stands out with its sleek and minimalist design. The high-quality, eco-friendly materials used in its construction not only make it look great but also contribute to its overall durability. I appreciate the attention to detail, from the thoughtfully placed pockets to the tasteful logo placement. It's a stylish accessory that complements any outfit and setting. Functionality: ⭐⭐⭐⭐⭐ (5/5) This backpack is an organizational dream. With a plethora of pockets, compartments, and storage options, it makes keeping my belongings tidy and accessible a breeze. The padded laptop sleeve is a standout feature, providing excellent protection for my tech essentials. Plus, the external water bottle pocket is incredibly convenient, ensuring I stay hydrated throughout the day. Comfort: ⭐⭐⭐⭐⭐ (5/5) The Day Owl Backpack doesn't just look good; it feels great to wear too. The ergonomic shoulder straps are padded for comfort, and the back panel features excellent airflow, preventing that uncomfortable sweaty back feeling on hot days. Whether I'm commuting, hiking, or simply walking around town, this backpack offers all-day comfort. Durability: ⭐⭐⭐⭐⭐ (5/5) I've put this backpack through its paces in various environments, and it has held up remarkably well. The water-resistant exterior has protected my belongings during unexpected rain showers, and the reinforced zippers and stitching give me confidence that this backpack will last for years to come. It's a reliable choice for both daily use and more adventurous excursions. Eco-Friendly: ⭐⭐⭐⭐⭐ (5/5) One of the standout features of the Day Owl Backpack is its commitment to sustainability. The use of recycled and upcycled materials, as well as its carbon-neutral production process, aligns perfectly with my values. It's a purchase I can feel good about, knowing that it's environmentally responsible.
Day Owl 5 star review on 26th September 2023
Helpful Report
Posted 1 year ago
Wow! Thanks! We appreciate the thoughtfulness and depth to the review!
Posted 1 year ago
I love this backpack so much. I lost my first one in a house fire. Didn’t hesitate to buy another one. It’s just the perfect backpack.
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Posted 1 year ago
Easy to order, fast shipping, no issues
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Posted 1 year ago
So happy I discovered Day Owl! Nothing but good things to say.
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Posted 1 year ago
Love this crossbody! Unlike many others, the strap on this one does not dig into your neck and is nice and soft! Would love to see some brighter colors, like the colors the backpacks come in!
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Posted 1 year ago
Great experience and helpful service.
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Posted 1 year ago
Love my day owl!
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Posted 1 year ago
THANKS! We love that you love it! Tell your friends!
Posted 1 year ago
Excellent Experience and Great Products for Young Professionals
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Posted 1 year ago
I love my new crossbody. One wish is that the strap was longer for cross body wearing.
Helpful Report
Posted 1 year ago
We hear you, Tina! We may make it a touch longer in the next update, but we didn't want it to be too long so the strap was always doubled up when it was cinched short. The design team is thinking about this one as we speak.
Posted 1 year ago
Lots of online retailers are sketchy, but Day Owl isn’t one of them. They care about the planet, their products and their customers.
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Posted 1 year ago
Day Owl always ships promptly and offers many high-quality products. The emails I received from the owner when they closed and then reopened seemed honest and heartfelt and made me happy that I have supported this company through my purchases.
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Posted 1 year ago
Very good.
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Posted 1 year ago
Day Owl is rated 4.8 based on 731 reviews