Login
Start Free Trial Are you a business?? Click Here

Day Owl Reviews

4.8 Rating 731 Reviews
95 %
of reviewers recommend Day Owl
4.8
Based on 731 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read Day Owl Reviews
Day Owl 5 star review on 26th September 2023
Messe Geddert
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 24th May 2023
Kathryn O’Connor
Day Owl 5 star review on 23rd March 2022
Emily G.
Day Owl 5 star review on 23rd March 2022
Sameer B.
Day Owl 5 star review on 23rd March 2022
Marie D.
12
Anonymous
Anonymous  // 01/01/2019
I love the sleek design and the extra pockets on the outside - especially the little one on top for earbuds, wipes, etc. The straps are really quite comfortable, which was one reason I got it - it doesn't loook bulky and can be swapped in for casual professional. I got this for my 5 day music conference and used it instead of a tote all day. Love the trendy colors too! I might try the day pack to see if it would also work.
Helpful Report
Posted 9 months ago
Hey Chee-Hwa! Our staff always enjoys reading reviews like yours. We appreciate your kind words:) It lets us know we are making our customers happy and doing something right! You are valued and we are glad to have you in our community. Nina Customer Care
Posted 9 months ago
Quick shipping and responded to my questions immediately.
Helpful Report
Posted 9 months ago
Hi Sheila! I am so glad to hear you enjoyed your experience with us. You are a valued customer and we are glad to have you in the community. Nina Customer Care
Posted 9 months ago
overall really great, loved that you all had a discount for health care workers so I was able to get the color I wanted rather than getting a misfit (still would have been fine either way, yellow was just my first color pick over the green)
Helpful Report
Posted 9 months ago
Hey Alyx! Thanks for your support. We truly appreciate your kind words:) Our staff always enjoys reading reviews like yours. It lets us know we are making our customers happy and doing something right! You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 9 months ago
I was so surprised how quickly my backpack arrived. Great service and great products!
Helpful Report
Posted 9 months ago
Hey Kate! Thanks so much for your support. We truly appreciate your kind words:) We are glad you enjoyed your experience with us. You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 9 months ago
These bags rock! I had a backpack pro from a year ago and wanted to try out another size and the delivery was quick! Unfortunately the size was not the best fit, and customer service was wonderful in helping me get a return and pick another size, they were efficient, accomodating and just awesome!
Helpful Report
Posted 9 months ago
Hey There! Thanks so much for your support and very kind words. We truly appreciate you! It lets us know we are making customers happy and doing something right! You are valued and we are glad to have you in our community. Nina Customer Care
Posted 9 months ago
Obsessed with this backpack! I did a lot of research before purchasing this bag, and gave myself permission to return if I didn’t absolutely love it… well I’m definitely keeping it and writing a review. Which is a huge testimony to how amazing this product is! I love that it is sustainable and the brand has a good mission. I also love the minimalist function and internal water bottle pocket! It fits everything I need while still being compact and cute! Highly highly recommend. I got the smaller version for my laptop air but would suggest the full size if you have a MacBook Pro
Helpful Report
Posted 9 months ago
Hey Rebecca! Our staff always enjoys reading reviews like yours. We appreciate your support and kind words:) It lets us know we are making customers happy and doing something right! You are valued and we are glad to have you in our community. Nina Customer Care
Posted 9 months ago
It’s very spacious and the straps are comfortable too.
Helpful Report
Posted 10 months ago
Hi There! Thanks so much for allowing us to help carry your day:) You are truly appreciated! We are glad to have you in our community. Nina Customer Care
Posted 10 months ago
Extremely easy shopping and making an exchange when I changed my mind about color
Helpful Report
Posted 10 months ago
Hi Delaine! Thanks for sharing your experience with us. It lets us know we are doing something right. You are truly appreciated! Nina Customer Care
Posted 10 months ago
My third Day Owl bag, never disappoints!
Helpful Report
Posted 10 months ago
Thanks so much for your continued support! You are truly appreciated. We are glad to have you in the community. Nina Customer Care
Posted 10 months ago
Great Backpack!
Helpful Report
Posted 10 months ago
Timely shipping! No issues at all with order.
Helpful Report
Posted 10 months ago
Thanks for sharing your experience with us. We truly appreciate you and your kind words. We are glad to have you in the community. Nina Customer Care
Posted 10 months ago
I purchased my first Day Owl backpack a few months ago and I loved it. I shopped around for a good while looking for the right backpack and I definitely found it in The Backpack. It met all of my everyday needs. Then it was stolen out of my car and I was devastated. I, of course, immediately purchased a new backpack from Day Owl because it was so hard to move throughout my days without The Backpack that I had gotten so familair with. It has so many wonderful designs and features, that are so simple and thought out, but my favorite one is the side pocket for my water bottle and for my phone. I don't use a case on my phone and it fits perfectly inside the little pocket. I really love those features. I had never spent a lot of money on a backpack before, but it was worth it to get something that is stylish and durable, plus it is made from all recycled materials. You should check our First Mile, which is an amazing company they partner with to create their products.
Helpful Report
Posted 10 months ago
Hey Amanda! Our staff always enjoys reading reviews like yours. We appreciate your support and kind words:) It lets us know we are making customers happy and doing something right! You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 10 months ago
Easy purchase and delivery experience.
Helpful Report
Posted 10 months ago
Hi Lee! We are so glad you enjoyed your experience with us. We look forward to working with you in the future. We are so glad to have you in our community. Nina Customer Care
Posted 10 months ago
The Day Owl team is so nice. My order had an error where the shipping was put in as standard instead of three day, and they were quick to send me an email informing me about the issue.
Helpful Report
Posted 11 months ago
Madyson! Thanks so much for sharing your experience with us. We truly appreciate it! We look forward to working with you in the future. Nina Customer Care
Posted 10 months ago
Shipping was fast. I also really appreciate the thought that seems to have been put into the creation of these bags! I’d love to continue seeing further iterations in the future!
Helpful Report
Posted 11 months ago
Our staff always enjoys reading reviews such as yours! It lets us know we are making customers happy and doing something right! You are a valued customer and we're glad to have you in the community. Nina Customer Care
Posted 10 months ago
Super easy & ran into no issues!
Helpful Report
Posted 11 months ago
Thanks so much for your support. We truly appreciate it! You are a valued customer and we are glad to have you in the community. Nina Customer Care
Posted 10 months ago
I researched a bunch of bags for the perfect one as a personal item for my frequent Frontier Airlines flights. I had it loaded with packing cubes and it easily fit in the personal items bin. I love this bag, I use it as my daily now.
Helpful Report
Posted 11 months ago
Hi Andre! We are so glad you found us:) Your great feedback truly brightens our day. We’re honored to have you in the community. Nina Customer Care
Posted 11 months ago
Quick shipping, easy to purchase.
Helpful Report
Posted 11 months ago
Hi There! Thanks so much for sharing your experience with us. We truly appreciate it! You are a valued customer and er are glad to have you in the community. Nina Customer Care
Posted 11 months ago
great company
Helpful Report
Posted 11 months ago
Thanks, Allyson! We truly appreciate you being a member of the Day Owl community. Nina Customer Care
Posted 11 months ago
Love the product! It's really high quality, attractive and nice and compact.
Helpful Report
Posted 11 months ago
Hey There! We appreciate your support and kind words! We are glad to have you in the community. Nina Customer Care
Posted 11 months ago
Day Owl is rated 4.8 based on 731 reviews